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SMSify Notifications & Support logo

SMSify Notifications & Support

Develop by Shopify
Free plan available

Enhance customer communication with automated SMS notifications and 2-way chat.

Automated sms notifications
Dedicated phone number
2-way sms chat
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About SMSify Notifications & Support

Launched Jan 08, 2025

Categories

SMS marketing

Built by Shopify

Address

25-35 Great Titchfield Street, Moray House, 4th Floor, London, ENG, W1W 7PA, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Send order updates via SMS and provide 2-way Chat for customer support. Simplify communication!

Improve customer engagement with our SMS app! For merchants seeking to communicate with their customers, our app sends automated SMS notifications for order updates like new orders, fulfillment, or cancelled. Get a dedicated phone number and enable 2-way SMS Chat with your customers, via SMS. Easy customer support: answer inquiries and build trust. For businesses looking to improve satisfaction, reduce support response times, and create a good shopping experience.

Improve customer engagement with our SMS app! For merchants seeking to communicate with their customers, our app sends automated SMS notifications for order updates like new orders, fulfillment, or cancelled. Get a dedicated phone number and enable 2-way SMS Chat with your customers, via SMS. Easy customer support: answer inquiries and build trust. For businesses looking to improve satisfaction, reduce support response times, and create a good shopping experience. more
  • Chat with customers via SMS using your dedicated phone number.
  • Automated order confirmations: send a unique link via SMS to confirm orders.
  • Send status updates when order is created, fulfilled or canceled.

Pros

  • Enhances customer engagement with automated SMS notifications.
  • Allows 2-way SMS chat for direct communication with customers.
  • Dedicated phone number for personalized communication.
  • Improves customer satisfaction by reducing support response times.
  • Provides easy customer support by answering inquiries quickly.
  • Helpful in building trust with customers through direct communication.
  • Sends automated order confirmations and status updates.

Cons

  • Potential costs associated with sending SMS messages.
  • Reliance on customer willingness to engage via SMS.
  • Possible integration challenges with existing systems.
  • Privacy concerns over sharing phone numbers.
  • May require training for staff to use effectively.

Key Features

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