Shopify Satisfaction apps

Census: Customer Surveys

$25-$50 / Month

7.8

18 Reviews

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Onsite & Post-Purchase Surveys for Attribution, Insight & More

Segmentation options

Rule-based questions

Ai-powered dashboard

Actionable recommendations

Attribution insights

Brand sentiment analysis

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Desk360

$24 / Month

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Omnichannel customer service and real-time chat support

Real-time chat

Omnichannel support

Single-page messages

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New craft ‑ Cancel Direct

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Streamline cancellations, gain insights, improve retention

Language translation

Automate cancellations

Reduce support workload

Gain cancellation insights

Self-service experience

Save support time

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SupportGPT ‑ Email Support AI

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AI-Powered Email Support for E-commerce Success

Automated responses

Reduced workload

Categorized tickets

Customizable replies

Improved response time

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HintUP Sales

$29.9-$79.9 / Month

(1.4/5)

2 Reviews

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Our app will help your store increase its average order value.

Abandoned cart recovery

Email marketing automation

Relevant product suggestions

Artificial intelligence driven

Beyond store promotions

Smart product showcases

Grapevine Post Purchase Survey

$25 / Month

7.9

159 Reviews

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Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.

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Unlimited surveys

Post-purchase surveys

Customizable surveys

Intuitive ui

Zero-party data

Marketing optimization

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Parcel Panel Order Tracking

$9-$399 / Month

9.9

2,891 Reviews

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All-in-1 order tracker, Track order for higher CSAT and sales Show more

Parcel Panel Order Tracking is a comprehensive app designed to streamline the order tracking process for businesses, ensuring real-time visibility into shipments and addressing exceptions before they become customer complaints. The app automatically sends shipping notifications, keeping customers informed and reducing the volume of "Where is my order?" inquiries. Businesses can create a branded, multilingual tracking page with customizable elements, enhancing the customer experience and engagement. Additionally, the app offers a smart upsell system to drive more sales and provides powerful analytics to optimize shipping strategies. For dropshipping businesses, the app offers the convenience of hiding Chinese origins with just one click. With 24/7 customer support via online chat or email, Parcel Panel ensures that help is always available for users.

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Multilingual support

Branded tracking page

Real-time tracking

Smart upsell system

Powerful analytics

Customizable elements

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Omega Estimated Delivery Date

$5.99 / Month

7.7

259 Reviews

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Boost sales with ETA, estimated delivery time & shipping time Show more

Omega Estimated Delivery Date is a powerful app designed to enhance transparency and trust by providing customers with clear and precise delivery timelines. It lets online store owners showcase animated graphics of estimated shipping dates across various stages such as product pages, the cart, checkout, success page, and even order emails. By offering detailed information on dispatch, shipping, and delivery times, the app reduces customer support inquiries and fosters increased consumer trust and sales conversion rates. With the ability to customize delivery estimations based on shipping methods, zip codes, or countries, it caters to a wide range of logistic needs. Store owners can tailor the app to display estimated delivery dates for specific products, collections, or vendors while also accommodating cut-off times, holidays, and providing countdown timers for order deadlines. Omega Estimated Delivery Date also adapts to visitors' local time zones, ensuring customers receive accurate and relevant information regardless of their location.

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Countdown timer

Estimated delivery date

Holiday settings

Display timeline graphics

Animated shipping dates

Product/cart/checkout pages

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Dondy: WhatsApp Marketing+Chat

$6.99-$39.99 / Month

9.7

719 Reviews

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WhatsApp Platform Including Automation, Abandoned Carts & Chat Show more

Dondy: WhatsApp Marketing+Chat is a powerful app designed to transform your marketing endeavors through the versatile platform of WhatsApp. With Dondy, businesses can effortlessly recover abandoned carts and dispatch revenue-boosting messages such as exclusive offers, reminders, and personalized, automated messages to their audience. The app’s user-friendly WhatsApp chat widget ensures instant and effective customer service, enhancing the overall customer experience. Companies can build custom WhatsApp communication flows based on real-time events and conditions, making engagement with customers more targeted and relevant. Whether through automatic or one-click cart recovery, Dondy helps businesses efficiently increase conversions. It enables businesses to reach and engage a large audience via bulk messaging and well-structured marketing campaigns. The installation is straightforward, requiring no coding and taking only one minute to go live, making it accessible for businesses of all sizes.

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Easy installation

Whatsapp marketing campaigns

Automated abandoned cart recovery

Personalized messaging automation

Instant whatsapp chat widget

Live event-based flows

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Estimated Delivery Date: EOD

$1.99 / Month

7.8

56 Reviews

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Order dispatch and delivery date estimate message for products

Customizable templates

Easy setup

Countdown timer

Exact delivery date

Timezone calculation

Holiday settings

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SmartBot‑AI Chatbot

$30-$60 / Month

6.8

24 Reviews

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AI Chat Innovation: Enhancing Sales and Improving Service Show more

SmartBot-AI Chatbot is a dynamic, no-code platform designed to revolutionize customer interaction for eCommerce stores. By providing instant support and personalized shopping experiences, it aims to enhance customer satisfaction and drive sales growth. The chatbot seamlessly integrates with Shopify, allowing visitors to easily search for products and receive real-time tailored recommendations. Notably, SmartBot optimizes the post-sales experience by enabling customers to check their order status at their convenience. Businesses can effortlessly customize the chat widget to align with their brand identity, ensuring a cohesive customer experience. Furthermore, personalized invitations through SmartBot can lead to increased customer consultations and higher conversion rates. Overall, SmartBot-AI Chatbot is a powerful tool for streamlining store interaction and significantly enhancing the online shopping journey.

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Order tracking

Easy integration

Personalized shopping

Product search

Real-time recommendations

Instant support

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Estimated Delivery Date ‑ ETA

$2.99-$39.99 / Month

7.6

241 Reviews

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Estimated Delivery Date Range & EDD Shipping Countdown Timer Show more

Estimated Delivery Date - ETA is a versatile app designed to enhance customer satisfaction by providing accurate shipping date information across various stages of the purchasing process. With this app, merchants can display animated delivery dates on unlimited products, as well as on the cart, checkout, success page, and order emails, without any limits or additional fees. It allows merchants to customize delivery messages in any language and set specific delivery dates based on criteria like product collections, country, inventory levels, and more. The app calculates shipping dates in the customer’s local time zone and can display an expected delivery date range to keep customers well-informed. Offering 30+ templates and options for personalization and translation, the app also includes a dashboard to track engagement with estimated delivery times, impressions, and total saved minutes. Merchants can further configure lead days, cut-off times, countdown timers, and holidays, ensuring a seamless and transparent shopping experience for their customers.

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Dashboard with metrics

Animated eta messages

Unlimited product support

Customizable per product/collection/country/inventory/zipcode/vendor/tag/warehouse

Multi-language delivery messages

Local timezone adjustments

Yanet: Volume Discounts

7.4

12 Reviews

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Auto apply volume discounts, tiered pricing, quantity breaks

Quantity breaks

Tiered pricing

Customizable options

Auto apply discounts

Combine discount rules

Translate promotion texts

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H3 WhatsApp Order Confirmation

$3-$5 / Month

7.8

1 Reviews

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Verify Order, Improve Satisfaction and Sales. Show more

H3 WhatsApp Order Confirmation is a seamless solution designed for Shopify store owners to enhance the customer transaction experience. With the integration of a simple WhatsApp button, customers can effortlessly switch from browsing to order confirmation via WhatsApp with a single click. This feature allows for quick verification by sending a pre-formatted message, which reduces time spent on order confirmation and minimizes confusion. By eliminating the need for emails or more complicated processes, the app ensures transactions remain straightforward and secure. It fosters a trustworthy shopping environment, thus enhancing customer satisfaction and building long-term trust. The app's effortless integration into Shopify stores makes order verification both quick and convenient, delighting users and streamlining store operations.

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Whatsapp integration

Order verification

One-click navigation

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Huski Product Sample & memo

$9-$19 / Month

7.8

8 Reviews

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Easily try before buy products!

Shopify integration

Language translation

Design customization

Sample orders

One-click process

Free samples

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Amai Local Pickup & Delivery

$8.99-$29.99 / Month

7.8

331 Reviews

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Add Click & Collect + Local Delivery options at checkout! Show more

Amai Local Pickup & Delivery is a versatile Shopify app designed to expand order fulfillment options for your store. Easily integrate your store locations and inventory, and configure customized pickup and delivery settings. These include options such as order deposits, collection times, order limits, and defining delivery radius and rates. It supports managing multiple locations, allowing you to configure them individually or in bulk, ensuring smooth operations. Enhance customer convenience with features like Store Pickup, which automatically recommends the nearest pickup point. The app also enables local delivery with flexible zones, cutoff times, and adjustable delivery rates. Plus, benefit from 24/7 live chat support and developer assistance whenever needed.

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Customization options

Multiple locations

Order limits

Store pickup

Local delivery

Inventory linking

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DisCart ‑ Discountz

$6.99-$39.99 / Month

7.8

1 Reviews

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Discounts & gift cards in cart for your customers satisfaction

Discount codes

Multilanguage support

Immediate discount

Error messages

Installation wizard

Clear feedback

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WeShip Track ‑ Order Tracking

$8-$111 / Month

7.8

3 Reviews

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Effortlessly enhance order tracking and customer satisfaction.

Real-time tracking

Reduce inquiries

Carrier monitoring

Personalized pages

Customer satisfaction

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WhatsApp Chat Button by ES

$5.99 / Month

7.8

1 Reviews

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Improve Customer Satisfaction with Quick Messaging

Quick responses

Direct messaging

Easy-to-contact

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Customer.guru Net Promoter NPS

$50-$250 / Month

7.2

195 Reviews

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Survey Net Promoter Score, get testimonials & product reviews

Quick installation

Embed testimonials

Segmented satisfaction tracking

Product-based satisfaction analysis

Time-specific feedback

Order-frequency insights

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Shopify Satisfaction apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 5 Apps

Census: Customer Surveys

Desk360

New craft ‑ Cancel Direct

SupportGPT ‑ Email Support AI

HintUP Sales

Grapevine Post Purchase Survey

Parcel Panel Order Tracking

Omega Estimated Delivery Date

Dondy: WhatsApp Marketing+Chat

Estimated Delivery Date: EOD

SmartBot‑AI Chatbot

Estimated Delivery Date ‑ ETA

Yanet: Volume Discounts

H3 WhatsApp Order Confirmation

Huski Product Sample & memo

Amai Local Pickup & Delivery

DisCart ‑ Discountz

WeShip Track ‑ Order Tracking

WhatsApp Chat Button by ES

Customer.guru Net Promoter NPS