Streamline cancellations, gain insights, improve retention
This app turns cancellations into opportunities by automating the process, reducing support workload, and saving time. It builds customer trust with a transparent, self-service experience and gathers insights into why customers cancel, allowing for product improvements. By improving satisfaction even during cancellations, it increases the likelihood of future returns. This app solves the problem of inefficient cancellation management and lack of feedback.
Provide support and manage custom order proof with ease
Charge mandatory fees for deposits, recycling or setup fees...
Split orders into new orders/fulfillments based on rules
Let customers edit, cancel and reorder instantly