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New craft ‑ Cancel Direct logo

New craft ‑ Cancel Direct

Develop by New craft

$6.99

/ Month
7 Days Free Trial

Streamline cancellations, gain insights, improve retention

Language translation
Automate cancellations
Reduce support workload
Gain cancellation insights
Self-service experience
Save support time
Improve retention

About New craft ‑ Cancel Direct

Launched Aug 27, 2024

Categories

Built by New craft

Address

Raadhuisplein 17, Barneveld, 3771ER, NL

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Description

Streamline cancellations, save support time, and gain insights to improve customer retention.

This app turns cancellations into opportunities by automating the process, reducing support workload, and saving time. It builds customer trust with a transparent, self-service experience and gathers insights into why customers cancel, allowing for product improvements. By improving satisfaction even during cancellations, it increases the likelihood of future returns. This app solves the problem of inefficient cancellation management and lack of feedback.

This app turns cancellations into opportunities by automating the process, reducing support workload, and saving time. It builds customer trust with a transparent, self-service experience and gathers insights into why customers cancel, allowing for product improvements. By improving satisfaction even during cancellations, it increases the likelihood of future returns. This app solves the problem of inefficient cancellation management and lack of feedback. more
  • Easily handle cancellations without manual intervention, freeing up support time
  • Gain valuable data on why customers cancel, helping you refine products.
  • Easily usable and translatable into any language

Pros

  • Automates cancellation process, reducing support workload
  • Saves time for customer support team
  • Builds customer trust through transparent, self-service experience
  • Gathers insights into why customers cancel, allowing for product improvements
  • Increases customer satisfaction even during cancellation process
  • Improves likelihood of future returns
  • Easily handles cancellations without manual intervention
  • Provides valuable data for product refinement
  • User-friendly and translatable into multiple languages

Cons

  • May require initial setup and configuration
  • Dependence on the app could result in reduced personal interaction with customers
  • Insights and feedback quality depend on the thoroughness of customer responses
  • Potential for technical issues or bugs that need resolution
  • Cost of app could be a consideration for smaller businesses

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