B2B Portal helps merchants manage wholesale operations directly in Shopify. Create B2B forms, review or auto-approve registrations with VAT checks, manage companies and contacts, and give buyers self-service account access. Merchants can hide prices for guests, share documents, include quick order and discount codes, and handle net terms orders with credit limits, draft orders, and reminder emails.

• Custom B2B signup and application forms
• Rule-based approvals with VAT validation
• Net terms orders with credit limits
• Catalog mode and buyer self-service
• Shared documents, discount codes, and a quick order form for buyers

Add customer account cancellation self-service to new customer accounts. Choose automatic approval or review each request, add a cancellation period, and track progress in Shopify. The app deletes profiles without orders and guides you through Shopify's personal data erasure flow when order records must remain. Optional completion emails and ready-made customer translations keep customers informed.

• Customer account page and profile block for deletion requests
• Automatic approval or merchant review for every request
• Cancellation periods of 0, 3, 7, 14, or 30 days
• Request dashboard with statuses and actions for exceptions
• Ready-made customer translations and optional completion emails

New Reply brings customer support directly into your store admin. Read messages, view customer and order details, and reply without switching to external helpdesk software. Assign conversations, add private notes and see when a teammate is viewing a message. Handle email, WhatsApp, Instagram, Messenger, forms and customer-account replies in one inbox. AI can prepare drafts, translations and labels while your team reviews and sends each reply.

• Run your entire customer support inbox inside your store admin
• See orders and customer context without switching to external software
• Manage every support channel from one inbox inside your admin
• Collaborate with your team without using a separate helpdesk
• Use AI for drafts, translations and labels without leaving your admin