Notify Customers

Develop by Shopify

Free plan available

Boost repeat business with text message marketing and personalized campaigns.

Personalized campaigns

Customer sync

Text message marketing

Schedule texts

One-on-one conversations

About Notify Customers

Launched Apr 06, 2025

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Send SMS text message campaigns to keep customers coming back.

Stop losing repeat business! Remind customers who you are with Text Message (SMS) Marketing Campaigns. Text marketing works because: Texts are immediate and easy to read. They're a great way to connect with customers on the move. Promote a sale, get online reviews, share a business update, get customer feedback, or announce new products. Do it all with SMS campaigns.

Automatically sync customers from Shopify to Notify, or upload a customer list.
Send texts with images and schedule campaigns for future delivery.
View campaign replies and start 1-on-1 text conversations.

Pros

Boosts repeat business by reminding customers of products or services.
Text messages are immediate and easy to read, enhancing customer engagement.
Effective connection method for customers on the move.
Supports various campaigns: sales promotion, online reviews, business updates, feedback collection, new product announcements.
Automatically syncs customers from Shopify, simplifying integration.
Allows uploading a customer list for flexible customer management.
Enables sending texts with images, enhancing communication quality.
Option to schedule campaigns for future delivery, allowing better time management.
Provides a view of campaign replies and enables 1-on-1 text conversations, facilitating direct customer interaction.

Cons

Potential for customer annoyance if messages are too frequent, leading to negative brand perception.
Possibility of messages being marked as spam, reducing effectiveness.
Customers may prefer other communication channels, limiting app impact.
Integration issues might arise with Shopify or other platforms.
Requires managing opt-in and opt-out preferences to comply with legal regulations.

Top Helpful Reviews

Green Dazzle Baby

Dec 14, 2025 on Shopify

This app has been so easy to use and so far have enjoyed it! I have truly appreciated that anytime I did have a question on something I could easily email them and a real person not AI responds fairly quickly. Now days it seems like getting assistance from real people is super rare.

Shinkah Beauty & Wellness

Nov 07, 2025 on Shopify

I just started using this app for my business and I have to say — it’s one of the easiest and most effective ways to send text blasts to my clients and customers. I love that they can reply directly and that I can segment my messages based on who they’re going to. It’s only been a few days, but so far, so good!

Caroline Beauclair

Jul 28, 2025 on Shopify

Cette application est simple et facile à utiliser ! Je fais mes campagnes promotionnelles par messagerie texte et obtient de bien meilleurs résultats auprès de ma clientèle ! Merci Notify Customers !

Annie K's Boutique

Jul 26, 2025 on Shopify

Wonderful app to use as a marketing tool for sales, new products, etc. Easy to use and allows pictures!! Highly recommend!!

Nikki Smith Hair Collection

Apr 21, 2025 on Shopify

I recently just downloaded the app and sent my first Easter campaign. The app delivered the message fast and quick. I really like it.

View all reviews