CW: WhatsApp Marketing & SMS logo

Customer reviews: CW: WhatsApp Marketing & SMS

Develop by Shipway

Reviews (405)

Overall rating
4.8

What Merchants Think

The "CW: WhatsApp Marketing & SMS" app generally receives positive feedback from merchants. Customers appreciate its user-friendly interface, powerful features for WhatsApp marketing and automation, and exceptional customer support. While some users have expressed dissatisfaction with certain aspects of the app, many highlight its effectiveness in enhancing business communication and boosting conversions, especially when integrated with platforms like Shopify.

Key Strengths

  • Seamless integration with platforms like Shopify
  • User-friendly interface
  • Effective automation for WhatsApp campaigns and notifications
  • Engagement and conversion tracking with detailed analytics
  • Excellent customer support and responsive service team
  • Easy setup and quick onboarding process
  • Powerful tools for abandoned cart recovery and lead generation
  • Highly recommended for both small and large e-commerce businesses

Common Concerns

  • Issues with SMS delivery and charges without service
  • Some technical glitches with the WhatsApp web browser
  • Recent pricing changes affecting app functionality
  • Inaccurate integration with third-party apps like Judgeme

Final Thoughts

The overall reception of "CW: WhatsApp Marketing & SMS" is positive, with many businesses finding it an invaluable tool for improving customer interactions and campaign effectiveness through WhatsApp and SMS. Despite a few reported issues, particularly with customer support and pricing adjustments, it remains a recommended solution for enhancing marketing strategies and driving conversions for e-commerce stores.

Zexxus

Aug 13, 2024  on Shopify

Convertway has been a game-changer for our Shopify store! The integration was seamless, and their marketing tools have helped us reach more customers effectively through SMS and WhatsApp. The customer support is outstanding—they’re always quick to respond and provide valuable assistance. If you're looking to elevate your marketing strategy, Convertway is the way to go!

Aura Cosmetics

Aug 13, 2024  on Shopify

Convertway has been a game-changer for our Shopify store! The integration was seamless, and their marketing tools have helped us reach more customers effectively through SMS and WhatsApp. The customer support is outstanding—they’re always quick to respond and provide valuable assistance. If you're looking to elevate your marketing strategy, Convertway is the way to go!

Tzedek

Aug 03, 2024  on Shopify

Extremely profitable app, gave us very nice increase in revenue and profit. I highly recommend SMS marketing from TCW.

Claura Designs Pvt. Ltd.

Jul 18, 2024  on Shopify

The Convert Way app is fantastic for WhatsApp and SMS marketing! The chatbot is incredibly powerful and very easy to set up, making campaign management seamless and effective. Highly recommended!

Artsifee

Jun 27, 2024  on Shopify

The ConvertWay is an excellent application for Whatsapp & SMS Marketing. I have been associated with The ConvertWay since May 2024 and my experience has really been surreal. It's the number one app for increasing your brand connect with the clients. I am especially impressed with my Account Manager Mr. Amitash Degan for the services & support provided by him over the course of my journey with The ConvertWay. This app has really helped me to take my brand of Artsifee to the next level & I recommend this app to all online sellers for their Whatsapp & SMS marketing.

Holwah

May 12, 2024  on Shopify

This is the worst app for WhatsApp you can imagine! don't fall into this trap, here is why: 1- Firstly, they don't have an application. Any new notifications from customers will be waiting for you to refresh from the browser, causing delays in customer support. 2- The conversation in WhatsApp browser is extremely glitchy and not automated. Even when you open the browser, you need to keep refreshing. 3- They claimed to be well-integrated with the Judgeme app and capable of sending WhatsApp messages to collect reviews. However, the link they send does not work, and when you contact their support, they are unhelpful. 4- They abruptly changed the pricing for WhatsApp conversations, even though my subscription ends at the end of the month. They suddenly stopped me from accessing my conversations just because they changed their pricing tiers. 5- This app is complete garbage. They have bad customer support.

Quenchlabz

Mar 21, 2024  on Shopify

Overall great support with team and instant backend support and guidance for our business. I personally prefer to go for it.

Isthitos Apparels

Mar 20, 2024  on Shopify

The Convertway excels as a Shopify app for SMS and WhatsApp Marketing. With seamless integration, advanced automation, real-time analytics, and top-notch security, it's a game-changer for businesses aiming to enhance customer engagement, optimize campaigns, and ensure data protection. ⚡ #Ecommerce #MarketingPowerhouse

Giftoo.in

Mar 18, 2024  on Shopify

The TCW: SMS Marketing & WhatsApp app has revolutionized our Indian-based Shopify store. Unlike other options, TCW perfectly caters to our needs. It simplifies communication and marketing tasks, including order updates and promotions, specifically designed for Indian businesses. Its seamless integration with SMS and WhatsApp ensures direct customer engagement, vital in the Indian market. TCW's ability to address the unique requirements of Indian businesses sets it apart. It has significantly improved our store's communication strategy and marketing efforts. For Indian Shopify store owners seeking an efficient solution, TCW is the ultimate choice.

Beautykaran

Jan 23, 2024  on Shopify

The Convertway Shopify app is a standout choice for SMS Marketing and WhatsApp Marketing. Its user-friendly interface has made it a breeze to use, significantly amplifying the impact of my marketing endeavors. With top-notch features like automation and analytics, it consistently ensures that my campaigns deliver outstanding results. This tool is indispensable for anyone looking to enhance their online store. I highly recommend it

FIG Living

Jan 18, 2024  on Shopify

I'm truly impressed by the exceptional performance and smooth operation of this application, especially when compared to other apps I've used before. Kudos to the outstanding team behind it. In my opinion, it stands out as the premier application for WhatsApp and SMS marketing, effectively enhancing customer retention. Aryan, their dedicated support member, deserves special recognition for his kindness and assistance. Collaborating with a brand that prioritizes customer respect is truly gratifying. The management has successfully curated an excellent team, and Convertway emerges as a powerhouse – an all-in-one solution for marketing.

Ambrosial

Dec 18, 2023  on Shopify

The Convertway is the ultimate SMS and WhatsApp marketing app for Shopify, seamlessly integrating both channels. Its intuitive interface, robust automation, and real-time analytics make it a game-changer. With top-notch customer support and security, it's my go-to for boosting conversions. The app excels in retentions and automations, ensuring the highest ROI on campaigns. A must-have for any Ecommerce brand looking to elevate their marketing strategy! ⭐⭐⭐⭐⭐

Scroll to Top