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CW: WhatsApp & SMS Marketing logo

CW: WhatsApp & SMS Marketing

Develop by Shopify

$79-$249

/ Month
Free plan available 7 Days Free Trial

SMS & WhatsApp marketing for Subscriber Growth & Retention

Engage buyers
Pre-approved templates
Send sms notifications
Reactivate inactive customers
Collect feedback
Targeted segments
Automate cart recovery
Send whatsapp campaigns
Subscriber list growth

About CW: WhatsApp & SMS Marketing

Launched Jan 16, 2017

Categories

Built by Shopify

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Introduction Video

Description

Automate cart recovery, boost sales & engage customers via WhatsApp marketing, RCS & SMS campaigns.

Convertway powers WhatsApp, RCS & SMS marketing for Shopify brands. Recover carts, send real-time order updates, and run automated win-back flows that boost conversion and sales. Offer COD to prepaid conversions to reduce RTO losses, and sell directly with a WhatsApp Catalog. With multi-agent support and an omnichannel inbox for WhatsApp, Instagram & Email, Convertway helps you deliver seamless customer experiences and maximize revenue.

Convertway powers WhatsApp, RCS & SMS marketing for Shopify brands. Recover carts, send real-time order updates, and run automated win-back flows that boost conversion and sales. Offer COD to prepaid conversions to reduce RTO losses, and sell directly with a WhatsApp Catalog. With multi-agent support and an omnichannel inbox for WhatsApp, Instagram & Email, Convertway helps you deliver seamless customer experiences and maximize revenue. more
  • Recover abandoned carts with automated WhatsApp, RCS, and SMS reminders.
  • Manage WhatsApp, Instagram & Email conversations in one place.
  • Showcase products & sell via Broadcasting SMS, RCS and WhatsApp Catalog.
  • Reduce fraud and RTOs by converting risky COD orders into prepaid.
  • Multi-agent support to scale and resolve customer queries faster.

Pros

  • Automates abandoned cart recovery
  • Reactivates old and inactive customers
  • Sends SMS notifications and WhatsApp marketing campaigns
  • Helps grow subscriber list
  • Increases customer retention
  • Provides 1-on-1 SMS and WhatsApp conversations
  • Offers pre-approved templates for campaigns
  • Includes powerful opt-in popups
  • Allows sending scratch card links to engage buyers
  • Supports targeted segments for increased sales
  • Enables feedback collection through WhatsApp and SMS notifications

Cons

  • No dedicated application; requires browser refresh for new notifications
  • Glitchy and non-automated conversation experience in WhatsApp browser
  • Integration with Judgeme app has functionality issues
  • Unhelpful customer support
  • Abrupt pricing changes and access restrictions
  • Overall poor customer support experience

Top Helpful Reviews

GUD Swim

Aug 22, 2025  on Shopify

Don't sign up. SCAM. No option to cancel your trial in platform. Emailed support, who made me email a second email address - and then they never responded. Did all this 6 days before my trial ended, and they STILL haven't cancelled my subscription and have charged me the full amount. Expecting a refund

GUD Swim

Aug 10, 2025  on Shopify

Don't sign up. No option to cancel your trial in platform. Emailed support, who made me email a second email address - and then they never responded. Did all this 6 days before my trial ended, and they STILL haven't cancelled my subscription and have charged me the full amount. Expecting a refund

Noigra - By Nature For Nature

Aug 04, 2025  on Shopify

poor experience using the app, and poor customer support. expensive plans and greedy company. Most positive ratings are fake. Never got to use SMS functions nor got to use the Green Tick. Fraud company Fraud person Sunil Sethi.

CottageArts India

Jul 25, 2025  on Shopify

One of the worst support team . Till the time you board on their platform , all help is there for asking . Thereafter no one bothers to solve your issues . Avoid

SapperLifestyle

Jul 02, 2025  on Shopify

Disappointed and Frustrated I had been using this WhatsApp automation app for a long time, but it’s just not worth it anymore. On top of that, they suddenly hiked the prices without any prior notice. It feels like a complete money grab. Really disappointed with how this platform has gone downhill. Total waste of money.

DALGA Swim

Jun 03, 2025  on Shopify

I had cancelled this App a month ago, and the owner still charged me 36 dollars. This is illegal! You do refund me this month that I sent you via e-mail immediately! WHY ARE YOU NOT REFUNDING MY CANCELLED ABO. THIS IS A SCAM from you! I want my money back for a service i do not use! I cant recomend your service to anyone!

DALGA Swim

Apr 25, 2025  on Shopify

I had cancelled this App a month ago, and the owner still charged me 36 dollars. This is illegal! You do refund me this month that I sent you via e-mail immediately!

Hayat's Lucknowi

Apr 19, 2025  on Shopify

Absolutely love using the ConvertWay app on Shopify! It's super handy for Handling Customer's queries, running WhatsApp campaigns—clean interface, smooth integration, and makes customer engagement feel effortless. A special shoutout to Sakshi Tondon from the support team—she’s always prompt, patient, and incredibly helpful whenever we hit a snag. Great tool, even better support!

Izzie Publishing

Apr 16, 2025  on Shopify

This app is full of bugs — feels like there are 100 of them. I couldn’t complete a single action without running into errors at every step. It’s simply unusable. Customer support? Totally ineffective. It showed as “online” but no one ever responded to my messages. Very frustrating. Also, you can’t do anything meaningful without the Growth plan. I got it just to try the app properly and... guess what? Even with the paid plan, the app kept throwing errors non-stop. I asked for a refund — surprise, surprise: they don’t offer refunds at all. So not only do you not get a free trial, but you also lose your money on an app that literally doesn’t work. My honest recommendation: don’t waste your time or money on this app. It’s just not worth it.

NOETHER

Apr 15, 2025  on Shopify

I have installed the app and they charged me in the trial period. Now i am waiting for the refund of wallet amount RS.5000 and app charge RS.3131. bUT I AM NOT GETTING ANY RESPONSE FROM THEM .

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