very effective and time saving and my customers love it. i sleep well at night knowing that my customer concerns are taken care of. the free version really help me save a extra few bucks especially as a brand new business owner thank you well done.

Nice addition to help with customer questions. It will use the information on your store to answer any questions to the customers.

Excelente aplicación, esperando que algun dia tenga integracion con Whatsapp e Instagram a atraves de apis.

Es genial la experiencia con el smartboth. Pude programarlo sin ningún problema y al probarlo funcionó muy bien.

Training the Chatbot is actually fun. It learns fast and i am very impressed with its ability to help customers

Hasta el momento me ha parecido una aplicación buena y ayuda mucho en la atención al cliente, sin embargo me gustaría que tuviera forma de regular el tiempo de respuesta del bot, actualmente responde inmediato y eso no parece algo humano.

So I far so good . Love the app. If you can make it easier to access the chat history that would be cool. And a cheaper plan for us that don't want to spend 30 a Month. Thanks Keep up the great work..

Je recommande cette application car je la trouve tout simplement efficace, elle me permet de ne pas laisser le client sans réponses, d'obtenir un suivi bien réel, un historique pour mieux comprendre mes clients et surtout cette application est agréable, parfois rigolote vraiment je l'apprécie beaucoup ! Merci infiniment à l'équipe

fast reply, quickly reaction to a questions, i like, now i have trial 7 days, i'll see how will be on free plan after

Excellent Tool for Customer Engagement! I’ve been using SmartBot for a while now, and it has significantly improved my customer engagement. The AI interactions are seamless and have helped me manage customer inquiries efficiently. The interface is user friendly, and the support team is always ready to assist with any issues. Overall, SmartBot has been a valuable addition to my Shopify store, and I highly recommend it to other store owners looking to enhance their customer service.

Brilliant app!!! My customers really seem to benefit from this app. I totally recommend it and it saves me so much time.

The SmartBot on our website has been incredibly helpful for our customers. It provides quick responses to queries, offers personalized recommendations, and enhances the overall user experience. Whether you're browsing our collection or looking for more information about our products, the SmartBot is there to assist in real-time. We’ve received positive feedback from our customers, and it’s become an essential part of our service!

Thoroughly enjoying the chatbot app, great addition to our online store. Having an online chat service makes me more confident that anyone visiting our website would never leave without finding the right answers to their questions . 100 percent satisfied. Thank you

SmartBot is a very useful app, it helps me a lot for my online store. The AI-powered chatbot quickly responds to customer inquiries and provides personalized product recommendations. It has significantly improved my customer engagement and conversion rates. Highly recommend this app!

It's really great it gives every information they ask about my store without me doing too much that's really great

The bot is good at taking information from our website and applying it to it's replies. It's useful to be able to train it how to reply to certain questions. Overall really like the app

More useful than some of the others we have tried at www.caratspark.com. Feels more natural and can answer very specific questions around services not offered as well.

Simply amazing, it was super interactive and my clients where mentioning about the conversations they had with the AI Agent whom we named as Apoorva. Such a beauty it is. looking forward for more upgrades soon

Overall, the chatbot is helpful, but it struggles to differentiate between current and outdated information, even when updates are made regularly. For instance, the chatbot sometimes provides customers with expired promotional details, which creates confusion when we have to explain that the offer is no longer valid. We've programmed the bot to direct customers to the announcement bar on our webpage for current promotions, but it still occasionally shares internal, outdated information that isn't relevant to them. Another issue is that the bot cannot provide order details unless the customer has both the order number and email address. Ideally, if a customer provides just the email address, the bot should be able to list their orders and have them select the relevant one. Alternatively, if the customer only has the order number, the chatbot should still be able to provide the necessary details, as our order numbers are unique. In summary, while the bot is helpful with basic information, there's significant room for improvement in its accuracy and functionality.

From personalized product learning to inventory tracking and automating routine inquires. SmartBot: Leading AI Chatbot is substantial in the ecommerce growth merchant businesses. 10/10 highly always recommend.