NO es gratis, es mentira. Antes de instalar la aplicación aparece como gratis, y en ningún momento indica que incluya costes. Una vez la instalas, te aparece un mensaje que estás en una prueba gratis de 7 días y después tienes que pasar a un plan de pago desde 30$ al mes. Para mi eso es engañar, por lo tanto la desinstalé. Deben indicar que es de pago desde el principio.

Je viens de l'installer, cela à l'air d'être une excellente apk, configuration facile, s'adapte très bien à la boutique. je trouve simplement les prix un peu elevé, mais franchement je vais tester, le but étant d'avoir plus de clients et de régler les frictions à l'achat. On verra bien. En cours de test pour l'instant :)

This app has been really good for my business. The SmartBot has been very informative and has helped to increase my sells.

A SmartBot telepítése után gyakorlatilag nonstop ügyfélszolgálatunk lett, ami rengeteg időt és energiát spórolt meg nekünk. Intelligensen kezeli a gyakori kérdéseket, a rendelési infókat és még upsellezni is képes! A testreszabhatóság zseniális, a beállítás percek alatt ment, az ügyféltámogatás pedig profi és gyorsan reagál. Ha komolyan gondolod az automatizálást és a vásárlói élményt, akkor ez must have. Már az első héten érezhetően csökkent az e-mailes terhelés, és nőtt az elégedettség.

A SmartBot messze az egyik legjobb döntés volt, amit a webshopunkhoz hoztunk! Hihetetlenül egyszerű beállítani, és az AI tényleg érti a vásárlók kérdéseit – legyen szó rendelésekről, szállításról vagy termékinfókról. Az automatizált válaszok pontosak, gyorsak, és rengeteg időt spórolnak meg nekünk nap mint nap. Az ügyfélszolgálati terhelés legalább 60%-kal csökkent! A testreszabhatóság szuper, és a SmartBot mögötti csapat is segítőkész, ha kérdés merül fel. Ha komolyan veszed az ügyfélélményt, fez az app kötelező. MeglepiMűhely csapat www.meglepimuhely.com

日本語でも問題なく利用できますし、ECに最適化されていて直近１ヶ月に実際のユーザからあった質問を全て問題なく回答できました！

So far, my experience with this app has been smooth. I still have to test it for a few more days to see if it performs as expected. However, sometimes there are some issues like, occasionally telling customers available products are unavailable or not found in the inventory, recommending products that are not necessarily our best sellers, or not answering to questions when prompted. Additionally, I feel that the order status answer is a bit limited because it could retrieve the estimated shipping times from the product pages but it doesn't. The value is also a bit higher than other available options, so one needs to see their options and decide :)

I recently try the SmartBot. The setup is seamlessly and easy. I gave it a few tries. It learns my products quickly and provides good recommendations or instructions. I will give it a few more tries; but anyway, it is a helpful AI bot for Shopify stores.

It is the perfect assistance than any other human, much better than live agents. It is clean, organized, effective and promptly response, works perfectly to bring good customer service assistance and answer variety of product inquiries, even good at giving recommendations about what kind of product fits better for the occasion, moment, day, etc.it also gives information about prices and top products that match better for the customer, creates answers that saves your day in seconds, save the customer time about getting the best product and answers, and we are happy to bring quality customer service.

very basic and limited ai chat. I really hope they can improve by tailoring the ai chat to customer theme - most disappointment is the constant pop-up message. I dont know if there is a way to stop this.

So far I've been very pleased with the app. it helps us interact with visitors and give good detailed information regarding the products we sell

Excelente aplicación, me ahorro el tener que estar conectada. manda mensajes automatizados y puedo sacar leads.

really easy to set up and so far all the answers given have been spot on. I'd like to be able to see whether orders are directly related to the chatbot

We gave it a quick trial and unfortunately the bot is not very smart. It gave wrong answers regarding our Shipping Cost even though it's stated in the Shipping Policy, it also fails to detect if someone wants to speak to the support. You can't upload any documents or links to train the bot to make it smarter, so we decided to deinstall again.

Jaw-dropping. Within a few minutes of installation it provided credible, coherent answers about our highly specialised products.

We recently integrated SmartBot: Leading AI Chatbot into our website, and it has completely transformed the way we interact with our customers. From the moment we launched it, SmartBot impressed us with its fast, intuitive, and highly personalized responses. The setup was straightforward, and the customization options allowed us to perfectly tailor the bot to match our brand’s voice and needs. Our customers immediately noticed the difference—questions are answered faster, service feels more personal, and overall engagement on our site has significantly increased. What truly sets SmartBot apart is its ability to learn and adapt. It handles a wide range of inquiries with ease, and even when complex issues arise, it knows when to escalate to a live representative without frustrating the user. The analytics and insights it provides have also been incredibly valuable in helping us fine-tune our service approach. If you’re looking for a reliable, intelligent, and easy-to-use AI chatbot to elevate your customer experience, SmartBot is absolutely worth it. It’s been a fantastic addition to our business, and we highly recommend it!

After a few days of trying to get some answers from support I have changed my rating. Yes this app looks very nice but you don't have enough control over the AI bot and it can give out wrong info and yes you can add answers to a knowledge base but there is no way to stop it from making suggesting that you don't want. And trying to get support you would think they have it, but they don't I have emails that have never been responded to. And some many questions never answered. So I will have to delete this app just do to the lack of support and questions on how to's.

I feel that the learning time was very short and the bot seems to work quickly and accuratly with little training.

This chatbot is amazing. It's a game changer when it comes to automations. It's able to recommend products give details on the ordering process. Also is able to tell customer about order status all in one place this is one of the best apps I have seen so far.

Seems OK, only it recommends sold-out products even after training it not to do so. Lots of customization possibilities, and no need for the visitor to start with giving their email address.