Seems OK, only it recommends sold-out products even after training it not to do so. Lots of customization possibilities, and no need for the visitor to start with giving their email address.

I would def recommend this app its very helpful in assisting customers find products they may want fast and efficiently.

Estou bastante satisfeito com o desempenho do chatbot! A IA dele é realmente impressionante, com respostas ágeis e precisas, o que tem melhorado muito a experiência dos meus clientes. Quanto às personalizações, ainda não explorei todas as opções disponíveis, então não sei dizer se o sistema oferece recursos avançados de customização. No entanto, o que tenho visto até agora já superou minhas expectativas. Se o plano gratuito continuar com essa qualidade, certamente vou assinar a versão paga para aproveitar ainda mais funcionalidades. Vale muito a pena pelo suporte automatizado e profissional que esse chatbot proporciona!

I recently integrated the Smartbot app into my Shopify store, and I couldn't be happier with the results! The setup was super easy, and the chatbot has been a game-changer for my customer service. It instantly responds to customer queries, guiding them through product selections, answering FAQs, and even assisting with order tracking.

SmartBot saves us a lot of time answering questions personally. It recommends products based on what we've trained it to recommend, including providing product links. We need to train it a bit more as some of the answers it's given have been a bit off the mark but we'll get it right soon enough.

Zendesk wants $80k to do the same thing this app does at a fraction of the cost. Not to mention when compared to other AI services like Hubspot and rep.Ai we see more cohesive responses with smart bot not to mention it does a great job of using all parts of the site for it's knowledge base including the blogs. As of now this app is what we need and we are happy with the preliminary results.

超級推!! 只要資料給的足夠，真的可以幫助來客更好的了解產品及相關問題的答詢，可以培訓的功能真的很棒

This chatbot has successfully generated sales for me, which is fantastic! However, there's an issue—it occasionally tells customers available products are unavailable or not found in the inventory.

Funciona muy bien, me dejo sorprendido la calidad de las respuestas, con un poco de entrenamiento es un asistente de ventas realmente efectivo, muy buena aplicación sumamente recomendable

Smartbot is a great way to help answer those everyday questions that customers may ask. A trusty assistant that's always there for your customers, answering questions in seconds. Highly recommended.

Le chat bot comprends vraiment bien ce qu’on lui demande ! De plus, mes clients l’adore déjà hihi..

an easy-to-learn bot and can easily find information about your online store. Teaching the bot is sometimes a bit tiring, but profitable and yet easy - mukavasti toimiva botti

Je suis très satisfaite de cette application. Un gain de temps phénoménal. Merci infiniment www.harmonieshop.fr

Making life easy even after only a week after installation. It helps gather customers details, saves me time with emailing silly questions back and forward. Customers easily get questions answered with a fluent conversation flow.

Nice app I just wish they would let you pick the products the app learns rather than leaving it up to the app itself and it would be nice to have a way to remove the "SmartBot by BestChat" link and description at the bottom of the chat window. If these two thing ever get taken care of the app would be perfect in my opinion.

I have just installed and tested this with several queries. The results are pretty amazing and what I was looking for in a AI chatbot. I hope that in the coming months I will see increase in sales using this.

an easy-to-learn bot and can easily find information about your online store. Teaching the bot is sometimes a bit tiring, but profitable and yet easy

So far so good. The only thing is that it shows it's a bot and is a little pushy. Other than that it's really good.

the product is excellent. but the support team is not active to response. i have emailed thrice but still no response from their side about few questions i asked. as i have subscribed for 300 USD plan, i was expecting a better service. atleast human support

Great Chat Service to be able to stay in touch with customers. Easy to use with great customer service. I highly recommend SmartBot !