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Customer reviews: Qikify Mega Menu & Navigation

Develop by Shopify

The Shopify Smart Menu app helps merchants create intuitive, customizable navigation menus to improve store usability. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your Shopify store.

Reviews (934)

Overall rating
4.9

What Merchants Think

The "qikify Mega Menu & Navigation" application has generally impressed merchants with its ease of use and effective customization options. Users appreciate the professional look it brings to their websites and commend the customer support team for being responsive and helpful, often resolving issues quickly. There are some mentions of initial setup difficulties, but overall, users find the app intuitive once accustomed to its features.

Key Strengths

  • Excellent customer support - frequently praised for quick response and helpfulness.
  • User-friendly interface - intuitive and easy to set up for most users.
  • High level of customization - allows for CSS integration and design flexibility.
  • Improves website aesthetics - provides a sleek, professional look.
  • Effective for large menus - handles complex menu structures well.

Common Concerns

  • Initial setup can be challenging - some users find it tricky to configure at first.
  • Lacks some customization options - particularly in design specifics like colors and spacing.
  • Support response time - a minority feel it takes longer than expected.
  • Some technical limitations - certain functionality like multi-language support needs improvement.

Final Thoughts

Overall, "qikify Mega Menu & Navigation" receives positive reviews for its functionality and support. While it may have a learning curve initially, its strengths in customization and customer service outweigh the concerns for most users. It is particularly suitable for those needing an effective solution for complex menu configurations, making it a recommended choice for enhancing Shopify store navigation.

Mr. Pen

Jun 11, 2025  on Shopify

Terrible app!! Support is never online and does not help. Menu did not work properly and no one every helped.

Kawaii Stop

Jun 09, 2025  on Shopify

Had some issues but support was able to assist in getting it fixed. Updated the review and will keep an eye on the original issue.

NORM FURNITURE

Jun 03, 2025  on Shopify

miley was amazing she literally solved a problem that i have been trying to find a solution for and she solved it in seconds

allyoulike be

Jun 03, 2025  on Shopify

The app is easy to use and you can create extensive categories with it, your webshop looks professional right away. The support of qikify is very friendly and patient and helps you very well. For me, nothing needs to be improved.

T-Rex the toyland Sitamarhi

Jun 02, 2025  on Shopify

Awesome app. Gives a great option to add submenus to the menus. And the really best part is the support. Apart from quick resolution to my problem, support staff also found and fixed issues which I missed

Manchester Warehouse

May 22, 2025  on Shopify

What an easy and awesome App this is to use. As non devs we find this App really effecient and effective in customising our Nav bar.

SunGoldPower

May 20, 2025  on Shopify

This app has been incredibly helpful and easy to use. The features are exactly what I needed, and the customer support is outstanding — quick, friendly, and professional. Highly recommended to anyone looking to enhance their Shopify store experience!

The Wine Collective

May 20, 2025  on Shopify

This app has been very easy to use and versatile. But what stands out the most is their great support team who has been so knowledgeable and willing to help no matter how small the request is. No question has been left unanswered! Highly recommend!

Shop-Label

May 15, 2025  on Shopify

Great customer service, fast and efficient! Love how this app is so easy to use and adaptable when you use the CSS selector option.

Customchics Store

May 14, 2025  on Shopify

Great app, also the support team is so quick, they help you as much as you need with the application.

tiendagoni

May 08, 2025  on Shopify

Ayuda a organizar los menús de manera ágil y eficiente, brindando las herramientas de manera sencilla para realizar la operación.

Florida Pickleball Clothing Co.

May 05, 2025  on Shopify

Miley was extremely helpful, walking through my options and helping me make the changes I needed. Highly recommend!

Switch in Select

May 05, 2025  on Shopify

Very good application. The technical support is truly responsive and efficient. The menus they offer really change the overall look of the page.

Equipment Outfitters

Apr 30, 2025  on Shopify

Great support team, super responsive and helpful. Helped me fix my issue right away. I love this app!

Solli's Hundebedarf

Apr 29, 2025  on Shopify

The app works great, but that's about what we expected. What really blew us away, though, was the incredible customer service. We installed the app in five minutes and approached the team with various requests, and they fulfilled all of our needs. We've rarely experienced such great service. Many others could take their example from this.

Millers Music

Apr 28, 2025  on Shopify

We had tried another mega menu software but had problems with speed and support. Completely different experience with qikify. The software was great to set up, we had a couple of issues during implementation (with our website not with qikify's software) but the team were amazing, logged in and resolved very quickly. Would highly recommend them.

Breo® Official Website

Apr 18, 2025  on Shopify

Very useful, and easy to use. The staff also patiently and enthusiastically helped me solve the problem, thank you very much.

Einarr's Journey

Apr 14, 2025  on Shopify

While there are many mega menu apps out there, this one stands out purely for the customer service. The team are rapid to respond, they're sincerely helpful, and they'll often just fix minor things for you before responding, while then showing you what they've done. I also really appreciate how the chat support popup is managed by humans and not AI. The only improvement I could suggest is to allow users to replace the footer menu on their site. Not necessarily with a dropdown menu, but just a way to make the header and the footer menu's consistent. Aside from that though, I have absolutely no complaints with Qikify. The free plan is fantastic, and so far the premium plan has been a great investment

CEP Japan 公式オンラインストア

Apr 13, 2025  on Shopify

I'm Japanese and not an engineer, but thanks to their kind and thorough support, I was able to create the mega menu just the way I wanted.

Pernille

Apr 12, 2025  on Shopify

At first, the app promised an easy transfer of my existing menu – but after installation, I found out there’s no way to import it automatically and I had to rebuild everything from scratch. I spent a lot of time setting it up, only to realize the final result didn’t meet my expectations. The menu does not look like the one shown in the preview images – there’s no option to make it permanently visible (as shown in the app screenshots). Overall, very disappointing and a waste of time. Not recommended if you're expecting a fixed, static layout like the demo suggests.

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