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Customer reviews: qikify Mega Menu & Navigation

Develop by Qikify

Reviews (1,187)

Overall rating
4.9

What Merchants Think

The "qikify Mega Menu & Navigation" application has generally impressed merchants with its ease of use and effective customization options. Users appreciate the professional look it brings to their websites and commend the customer support team for being responsive and helpful, often resolving issues quickly. There are some mentions of initial setup difficulties, but overall, users find the app intuitive once accustomed to its features.

Key Strengths

  • Excellent customer support - frequently praised for quick response and helpfulness.
  • User-friendly interface - intuitive and easy to set up for most users.
  • High level of customization - allows for CSS integration and design flexibility.
  • Improves website aesthetics - provides a sleek, professional look.
  • Effective for large menus - handles complex menu structures well.

Common Concerns

  • Initial setup can be challenging - some users find it tricky to configure at first.
  • Lacks some customization options - particularly in design specifics like colors and spacing.
  • Support response time - a minority feel it takes longer than expected.
  • Some technical limitations - certain functionality like multi-language support needs improvement.

Final Thoughts

Overall, "qikify Mega Menu & Navigation" receives positive reviews for its functionality and support. While it may have a learning curve initially, its strengths in customization and customer service outweigh the concerns for most users. It is particularly suitable for those needing an effective solution for complex menu configurations, making it a recommended choice for enhancing Shopify store navigation.

EVILOLIVE

Jul 23, 2024  on Shopify

The app is easy enough to use when you're starting out, which is a plus. However, I've encountered several other apps that are almost identical and might be better options. Unfortunately, I've already set everything up in this app, so switching would be a hassle. The main reason for the low rating is the poor customer service. As a new business, I needed help and guidance, but that was not the case with this app. The support was slow, unprofessional, and overall lacking. If you're new and anticipate needing assistance, I would recommend finding another app that at least offers live chat options for more immediate help.

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