Reviews: qikify Mega Menu & Navigation

Customer reviews: qikify Mega Menu & Navigation

Reviews (1,187)

Overall rating

4.9

5

242
4

10
3

1
2

1
1

4

What Merchants Think

The "qikify Mega Menu & Navigation" application has generally impressed merchants with its ease of use and effective customization options. Users appreciate the professional look it brings to their websites and commend the customer support team for being responsive and helpful, often resolving issues quickly. There are some mentions of initial setup difficulties, but overall, users find the app intuitive once accustomed to its features.

Key Strengths

Excellent customer support - frequently praised for quick response and helpfulness.
User-friendly interface - intuitive and easy to set up for most users.
High level of customization - allows for CSS integration and design flexibility.
Improves website aesthetics - provides a sleek, professional look.
Effective for large menus - handles complex menu structures well.

Common Concerns

Initial setup can be challenging - some users find it tricky to configure at first.
Lacks some customization options - particularly in design specifics like colors and spacing.
Support response time - a minority feel it takes longer than expected.
Some technical limitations - certain functionality like multi-language support needs improvement.

Final Thoughts

Overall, "qikify Mega Menu & Navigation" receives positive reviews for its functionality and support. While it may have a learning curve initially, its strengths in customization and customer service outweigh the concerns for most users. It is particularly suitable for those needing an effective solution for complex menu configurations, making it a recommended choice for enhancing Shopify store navigation.

Kameradenbuch.de

Oct 18, 2024 on Shopify

Unfortunately, I can only give this app one star. For $20 a month, I expect quick support. The app lacks settings to visualize the design. If you make the background black and the text white in the top menu with the search bar, the icon and the placeholder text in the search field will also be white. So you only have a white bar. You can't change the background color of the search bar separately either. There are no settings for spacing in the submenu. There are predefined spacings, but they are much too large in the distance jumps. Furthermore, the entire submenu has a thin white frame. So if you use a darker background, the menu looks like a website with frames, like from the 2000s. In my opinion, support should respond within 8 hours. At $20 a month, this app isn't exactly cheap considering that it can't do much and it lacks the most basic settings that should actually be a given in this day and age. Conclusion: If you have expectations of a good construction kit, then I definitely cannot recommend this app at this point in time. Because it lacks professional implementation and good support. Because it takes too long to arrive.

WideAwakeNYC

Sep 04, 2024 on Shopify

NO WORK AT ALL!!!!!!

fr.xega

Aug 29, 2024 on Shopify

Customer service never responded, no support, and the app is garbage

Koop

Jul 24, 2024 on Shopify

Been using this app for about 1-2 months. Not user friendly, and customer service is beyond hard to reach. When they do finally answer, it's with vague answer, and no solution to problem. If you website has multilanguages, then you're screwed, because the multilanguage cannot translate the mega menu, and this app does not support anything beyond basic name. So they don't have a solution, and does not really care to be honnest. There's a bunch of other apps for this, I'm shopping another one right now. Do yourself a favor, and find another one than this one. ***UPDATE : Reached out to our internal developers, AND to shopify developers, and both confirmed that all of the issues we have is related to their app. Filed an official complaint. Again, cannot stress enough how much trouble you'll get with this app, and how easier it is to simply start working with another one from the start.