Smart Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Qikify Mega Menu & Navigation

The Shopify Smart Menu app helps merchants create intuitive, customizable navigation menus to improve store usability. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your Shopify store.

Reviews (824)

Overall rating

4.9

5

477
4

17
3

1
2

3
1

6

What Merchants Think

The "qikify Mega Menu & Navigation" application has generally impressed merchants with its ease of use and effective customization options. Users appreciate the professional look it brings to their websites and commend the customer support team for being responsive and helpful, often resolving issues quickly. There are some mentions of initial setup difficulties, but overall, users find the app intuitive once accustomed to its features.

Key Strengths

Excellent customer support - frequently praised for quick response and helpfulness.
User-friendly interface - intuitive and easy to set up for most users.
High level of customization - allows for CSS integration and design flexibility.
Improves website aesthetics - provides a sleek, professional look.
Effective for large menus - handles complex menu structures well.

Common Concerns

Initial setup can be challenging - some users find it tricky to configure at first.
Lacks some customization options - particularly in design specifics like colors and spacing.
Support response time - a minority feel it takes longer than expected.
Some technical limitations - certain functionality like multi-language support needs improvement.

Final Thoughts

Overall, "qikify Mega Menu & Navigation" receives positive reviews for its functionality and support. While it may have a learning curve initially, its strengths in customization and customer service outweigh the concerns for most users. It is particularly suitable for those needing an effective solution for complex menu configurations, making it a recommended choice for enhancing Shopify store navigation.

Inner Dragon

Oct 24, 2025 on Shopify

BEERHUNTER

Oct 23, 2025 on Shopify

Fantastic app, and great service received by Miley.

AtHomePharma

Oct 23, 2025 on Shopify

the best... support from the team is very great

Watson's Greenhouse

Oct 22, 2025 on Shopify

ProFitnessDepot

Oct 17, 2025 on Shopify

good customer service from henry

sanifortis - AKM Wundmanagement GmbH

Oct 17, 2025 on Shopify

Great App. Great Support!

Agriframes UK

Oct 15, 2025 on Shopify

Great application and extremely helpful staff.

betrbowl, by Pet Planet

Oct 15, 2025 on Shopify

Really great response time. Excellent follow up Thank you!!!!

Keralink Eyewear

Oct 14, 2025 on Shopify

Great customer support. Really appreciate the prompt responses from Henry! The theme we had wasn't allowing the menu to show up and he quickly identified the problem and helped give me the CSS class to add for both the website and mobile to enable it to work.

astomed.no

Oct 14, 2025 on Shopify

Great app and great support! Works fantastic!

Hidra-Pool

Oct 13, 2025 on Shopify

The app works perfectly and is very easy to set up. The support team is fast, friendly and really helpful, Miley solved our issue right away. Highly recommend this app and their great service!

Como un pingüino en el desierto

Oct 13, 2025 on Shopify

El servicio de ayuda por el chat que tienen es de grandísima ayuda. Rita en concreto me ha ayudo con algo que era incapaz de entender y me lo ha resulto en unos minutos. Muchas Gracias...

hdesign

Oct 13, 2025 on Shopify

brilliant support, good pricing, exactly what i needed thank you

CoolKid

Oct 13, 2025 on Shopify

sehr schneller und höfflicher Support

Electica CR

Oct 10, 2025 on Shopify

buena atencion, tenia un problema con el menu, y de inmediato me ayudaron y lo subieron a mi pagina

CrystalScents

Oct 09, 2025 on Shopify

The best support and the only App that worked for my menu. Thank you!

ViTAC Solutions

Oct 08, 2025 on Shopify

The app is user friendly and looks amazing! Their support was quick and helpful. Miley had us up and running in minutes.

Casewale

Oct 08, 2025 on Shopify

Amazing support, very helpful staff. Cheers :)

Gifted

Oct 08, 2025 on Shopify

amazing customer service & great app.

Conch District

Oct 01, 2025 on Shopify

Almost 11pm at night working on my website and needed help- they were available via chat instantly!! Super impressed with customer service, and even more impressed with the app! Thank you!