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Customer reviews: qikify Mega Menu & Navigation

Develop by Qikify

Reviews (1,187)

Overall rating
4.9

What Merchants Think

The "qikify Mega Menu & Navigation" application has generally impressed merchants with its ease of use and effective customization options. Users appreciate the professional look it brings to their websites and commend the customer support team for being responsive and helpful, often resolving issues quickly. There are some mentions of initial setup difficulties, but overall, users find the app intuitive once accustomed to its features.

Key Strengths

  • Excellent customer support - frequently praised for quick response and helpfulness.
  • User-friendly interface - intuitive and easy to set up for most users.
  • High level of customization - allows for CSS integration and design flexibility.
  • Improves website aesthetics - provides a sleek, professional look.
  • Effective for large menus - handles complex menu structures well.

Common Concerns

  • Initial setup can be challenging - some users find it tricky to configure at first.
  • Lacks some customization options - particularly in design specifics like colors and spacing.
  • Support response time - a minority feel it takes longer than expected.
  • Some technical limitations - certain functionality like multi-language support needs improvement.

Final Thoughts

Overall, "qikify Mega Menu & Navigation" receives positive reviews for its functionality and support. While it may have a learning curve initially, its strengths in customization and customer service outweigh the concerns for most users. It is particularly suitable for those needing an effective solution for complex menu configurations, making it a recommended choice for enhancing Shopify store navigation.

Portugal Best Wines

Jan 19, 2025  on Shopify

Great app with some limitations, but great overall. If you fiddle a bit around you can actually build interesting menus. Staff is very happy to help you :)

Millennial Furniture Shipped

Jan 15, 2025  on Shopify

Rita was so helpful in getting my menu up and running on craft theme. Thank you so much for the support!

MoRek AS

Jan 15, 2025  on Shopify

Seems a bit overwhelming at first glance, but it serves the purpose well! And the support crew is very friendly and helpful!

Craftjam

Jan 12, 2025  on Shopify

It is really good and the live chat were very helpful with my more complicated requests of how I wanted it to look.

Bismillah Bazar London

Jan 12, 2025  on Shopify

Great App, Great backend support. I was facing issues with my menu, I reached out to them, a rep named Miley helped me out and she did an excellent job, and made the experience easy for me

LAARVEE

Jan 09, 2025  on Shopify

He totally solved my super menu problem and is very easy to operate and the customer service is very responsive, a great product!

Detox Works ®

Jan 07, 2025  on Shopify

Great customer service. Great line of communication. No issues with the app whatsoever, customizable, easy to use and they're there to guide you. If you know how to do a screenshot and show them, you're good to go. We mostly worked with Arian and she was great.

Pretavoir

Jan 06, 2025  on Shopify

We have been using qikify since migrating to Shopify. Its a great menu solution and their support is 10 out of 10. Nothing too much trouble for them/

Ece London

Jan 02, 2025  on Shopify

I had a problem with my theme. I started chat with Rita from qikify support and they fixed the technical issue in a very short time. This level support is premium in other extensions. Thank you so much for this great extension and great support.

CatsFlying

Jan 01, 2025  on Shopify

I'm so glad to have this plugin, as it allows me to customize the super menu just the way I want. Whenever I run into issues, the support team is always there to help and resolve them quickly.

FamilyStuff

Dec 21, 2024  on Shopify

De service, ik gebruik de gratis app, is echt heel goed! Ze helpen waar nodig, denken mee en kijken live met je mee en passen dingen aan voor je. Ik ben echt verbaasd hoe goede service dit is. Ook ben ik erg tevreden over het product zelf. Je kan veel aanpassen en je hebt veel mogelijkheden

usabeautyonline.com

Dec 16, 2024  on Shopify

The customer service is excellent and they respond fairly quick. They're very helpful in guiding me step-by-step with informational videos from my own website, and they even helped me add new functions that aren't currently on the qikify app.

Épris

Dec 14, 2024  on Shopify

There is just ONE thing that I can say. The customer service team is accommodating and amazing! Not only do they do the job, they even exceed expectations! They make the free plan feel paid! I thought I was done with that remark, but truly, this is one of the best apps out there for making your store POP! Again, to repeat, the customer service is dedicated, competent, and efficient in customer queries. Make sure to give qikify a try!

Ali’s Couture

Dec 12, 2024  on Shopify

My total experience was above a 5 star rating. At first I was not understading how the set up worked. Miley was extremely patient and kind and kept on explaining it over and over. Finally after the fifth time explaining it to me I finally understood and within less than 15 minutes I had it all set up. The app is user friendly, I was just tired and had brain freeze. I received follow up emails and suggestions to improve my menu. It has been one of the best, if not the best experiences I have had with an app. Highly suggest it!

Najaf Rugs

Dec 11, 2024  on Shopify

Flynn from your customer service team is an absolute asset to your company and the primary reason I’ve chosen to use this app over others. Her assistance has been nothing short of exceptional—thank you, Flynn!

Flame and Arrow

Dec 10, 2024  on Shopify

Super easy to use and get set up. I opted to integrate using CSS. I have no coding experience but the tutorial video was very helpful and easy to follow. My text colors were still showing as blue on my mobile website and were not matching my themes font/colors. I sent an email and it was remedied almost immediately. Great app, even better customer service!

The Snoring Dog Company

Dec 10, 2024  on Shopify

Hands down I received the absolute best service and assistance from Arian, one of the Qikify team members. Also this Mega Menu is extremely versatile which is excellent for our business.

Appliance Haven

Dec 08, 2024  on Shopify

Arian was extremely helpful and helped me get my menu up and running on my store. 10/10 would recommend

GADI K-BEAUTY

Dec 03, 2024  on Shopify

I really like this menu & navigation design. I really wanted to use it, but I was having a hard time modifying the code and realized that the “Arian” was so kind to modify the code for me. He also fixed other issues I had. I really appreciate it from the bottom of my heart^^.

One Block Down

Dec 03, 2024  on Shopify

Super recommended app, very easy to use, fully customisable to your own site. The customer service works very well, they are very helpful and ready to give you solutions to any problem.

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