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Customer reviews: qikify Mega Menu & Navigation

Develop by Qikify

The Shopify Smart Menu app helps merchants create intuitive, customizable navigation menus to improve store usability. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your Shopify store.

Reviews (1,256)

Overall rating
4.9

What Merchants Think

The "qikify Mega Menu & Navigation" application has generally impressed merchants with its ease of use and effective customization options. Users appreciate the professional look it brings to their websites and commend the customer support team for being responsive and helpful, often resolving issues quickly. There are some mentions of initial setup difficulties, but overall, users find the app intuitive once accustomed to its features.

Key Strengths

  • Excellent customer support - frequently praised for quick response and helpfulness.
  • User-friendly interface - intuitive and easy to set up for most users.
  • High level of customization - allows for CSS integration and design flexibility.
  • Improves website aesthetics - provides a sleek, professional look.
  • Effective for large menus - handles complex menu structures well.

Common Concerns

  • Initial setup can be challenging - some users find it tricky to configure at first.
  • Lacks some customization options - particularly in design specifics like colors and spacing.
  • Support response time - a minority feel it takes longer than expected.
  • Some technical limitations - certain functionality like multi-language support needs improvement.

Final Thoughts

Overall, "qikify Mega Menu & Navigation" receives positive reviews for its functionality and support. While it may have a learning curve initially, its strengths in customization and customer service outweigh the concerns for most users. It is particularly suitable for those needing an effective solution for complex menu configurations, making it a recommended choice for enhancing Shopify store navigation.

Equipment Outfitters

Apr 30, 2025  on Shopify

Great support team, super responsive and helpful. Helped me fix my issue right away. I love this app!

Solli's Hundebedarf

Apr 29, 2025  on Shopify

The app works great, but that's about what we expected. What really blew us away, though, was the incredible customer service. We installed the app in five minutes and approached the team with various requests, and they fulfilled all of our needs. We've rarely experienced such great service. Many others could take their example from this.

Millers Music

Apr 28, 2025  on Shopify

We had tried another mega menu software but had problems with speed and support. Completely different experience with qikify. The software was great to set up, we had a couple of issues during implementation (with our website not with qikify's software) but the team were amazing, logged in and resolved very quickly. Would highly recommend them.

Breo® Official Website

Apr 18, 2025  on Shopify

Very useful, and easy to use. The staff also patiently and enthusiastically helped me solve the problem, thank you very much.

Einarr's Journey

Apr 14, 2025  on Shopify

While there are many mega menu apps out there, this one stands out purely for the customer service. The team are rapid to respond, they're sincerely helpful, and they'll often just fix minor things for you before responding, while then showing you what they've done. I also really appreciate how the chat support popup is managed by humans and not AI. The only improvement I could suggest is to allow users to replace the footer menu on their site. Not necessarily with a dropdown menu, but just a way to make the header and the footer menu's consistent. Aside from that though, I have absolutely no complaints with Qikify. The free plan is fantastic, and so far the premium plan has been a great investment

CEP Japan 公式オンラインストア

Apr 13, 2025  on Shopify

I'm Japanese and not an engineer, but thanks to their kind and thorough support, I was able to create the mega menu just the way I wanted.

Pernille

Apr 12, 2025  on Shopify

At first, the app promised an easy transfer of my existing menu – but after installation, I found out there’s no way to import it automatically and I had to rebuild everything from scratch. I spent a lot of time setting it up, only to realize the final result didn’t meet my expectations. The menu does not look like the one shown in the preview images – there’s no option to make it permanently visible (as shown in the app screenshots). Overall, very disappointing and a waste of time. Not recommended if you're expecting a fixed, static layout like the demo suggests.

The Trend Hub

Apr 11, 2025  on Shopify

Miley and Rita were very helpful last night! My store is up now thanks to the two of them. Their customer service is exceptional! Thanks Miley and Rita!

eSpecial Needs

Apr 10, 2025  on Shopify

Very powerful, flexible menu with many different options. Crazy easy to install and setup. It's very intuitive and easy to learn and use and their support is great!

Heimathafen Aktuell - Exklusive Hamburg Bilder

Apr 08, 2025  on Shopify

I had a bit of trouble setting it up at the beginning because I don't use a standard Shopify theme. The support helped me very well. No time constraints, a lot of patience, everything was customized to my complete satisfaction. The mobile menu was also customized. I can only highly recommend the app and the support!

The Trend Hub

Apr 08, 2025  on Shopify

I want to shout out at the top of my lungs a big thank you to Miley. She was very patient with me. I am not very tech savvy and she was so helpful with my menu. She went back and forth between the mega menu and my website to make sure everything was good. She also recommended a few things that made my menu look better. Thank you Miley so much!

Basement 88

Apr 01, 2025  on Shopify

A really great app I am using it with a store that has a ton of products and it's worked great! Support team are also super responsive, helpful and friendly :)

AuntieMakeMeDat

Mar 30, 2025  on Shopify

I've never set up a website before or even knew where to begin. After paying someone to help me and then learning how to change things after they were completed, I found the Quikify app. I noticed the app offered what I wanted, but was unsure how to achieve what I was looking for. I reached out to the live chat and was blown away by the support. Never have I had the type of support from an online chat before. The representative even took the reigns from me and completed my menu. Something that would have taken me a month to figure out on my own took me just a few hours. Iam truly grateful for the live support and have no doubts I'll be taken care of if I ever need to reach out again.

YO Life

Mar 27, 2025  on Shopify

It's very easy to use, and the customer service is very patient and helpful, but it would be better if there was a function to edit the font color and size directly without the need for code.

Tilefy

Mar 27, 2025  on Shopify

It has a bunch of options, but we are still finding some functionality lacking (like advanced styling options on badges) and have an issue where it overlaps with the out of the box shopify functionality. But other than that it is a good app that gets you most of the way there

BraTopia

Mar 27, 2025  on Shopify

It's the best app ever! Very easy to set up and do what you want. Additionally, their support team is amazing!

Dierenwinkel De Gouden Viervoeter

Mar 26, 2025  on Shopify

I like what I see in my Menu. Very positive about the help I got with installing the Mega Menu. Very kind people! I would recommend this App.

DÜHA

Mar 24, 2025  on Shopify

I was initially running into issues and when I messaged for support, I got an automated response saying that their customer service was closed for the day which initially was an inconvenience. Thats when I had Rita reach out to me. She went above in beyond in looking for a solution to my issue, which I later learned was self inflicted. Not only did she solve my initial issue, but she then went on to recommend some ways to enhance my experience with the app, along with some formatting issues on mobile. This drive to help the customer was a relief and I would recommend anyone who is newer or looking for a more advanced navigation menu to check out this app, as the support you receive is amazing! Thanks Rita!

Pristine Cart

Mar 21, 2025  on Shopify

I was looking for a smart and efficient menu navigation system which will helpcustomers to finds things that they are looking for. I really found Qikify Smart Menu up to the task and I am really considering to integrate this in my store. More over they have an excellent customer support service and are able to address and resolve all my queries promptly. I would really recommend to give it a try!

Door&WindowHardware

Mar 19, 2025  on Shopify

Excellent functionality and the team is always available to assist with any questions/requests I have.

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