Nejla and her team answered all my questions! I was able to get an issue fixed very easily. I would definitely recommend SkyPilot to anyone who sells digital files.

The customer service is impeccable. Keenan has been such as tremendous help. It is very fast to get things sorted.

Been using the app for a few months and I needed help, I got an awesome customer service, had real help whitin minutes Cherose helped a lot in the process!

Customer service is great! They are very helpful with resolving any issues. Adding files is super easy.

I have been using the free version of this app for a few months. It's quite easy to set up and does exactly what I was looking for. Recently, our customers let us know that they couldn't download our files on their Android phones, as the "download" button was not visible. I couldn't solve the problem myself, so I contacted support and they responded within a few minutes and solved the problem right away. I am very thankful for their help, despite me using the free version. Would recommend if you are a small business and looking to share files with customers!

A really great product for my digital download freebie for website on Shopify. I had a small issue with my email confirmations and Nitesh from the Merchant Success team was able to help instantly. Very happy with this service & highly recommend. Thanks!

They have been very helpful with our request and has responded within 24 hrs. Thank you so much for your help!

Its a great App! We use it for a long time. Its easy to understand, easy to use and gives us a lot of value in our shop. The support is fast and they find solutions. We can definitely recommend it!

Sky Pilot is a great app. I could not run my digital shop without it. Customer service is also amazing. Highly recommend.

Eine super App und auch ein toller Support. Ich habe gleich Hife bekommen. Datein konnten schnell hinzugefügt werden. Empfehlung!

Very good product and reasonable pricing! Only issue is a slight visual bug: When we have to send users a direct download link, it brings them to a page where the download link for the file is white text on a white rectangle background, and the hit-target for the link to download is only the lowest line of text, not the entire white box. So the users frequently get back in touch saying "where exactly do I download it?" But if the team can address that bug, I'd give it 5 stars. EDIT: The customer service team at Sky Pilot was very polite and responsive, and fixed this css bug. Thank you Sky Pilot!

Very good product and reasonable pricing! Only issue is a slight visual bug: When we have to send users a direct download link, it brings them to a page where the download link for the file is white text on a white rectangle background, and the hit-target for the link to download is only the lowest line of text, not the entire white box. So the users frequently get back in touch saying "where exactly do I download it?" But if the team can address that bug, I'd give it 5 stars.

Associate was professional and helpful and I acheived the desired outcome. I am only concerned now with how my downloads are looking flushed and over saturated when the "access download" link is clicked. My color profile for downloads is consistent so I'm not sure why they look flushed when using this app.

We've used a few other apps to try to handle digital downloads, and Sky Pilot is by far my favorite. Fully functional (for my purposes, at least) in the free version, and the customer-facing experience is much better than the competition we've explored. We use this for a package of downloads that is updated and expanded regularly, so I LOVE that it gives us the ability to update the products and push email notifications to previous purchasers.

I have been using this app for a number of years now. Support it top notch. Stable and solid app. Definitely recommend!

Cherose was amazing. She was patient and worked with me every step of the way. As long as I get customer service like this I will continue to use Sky Pilot.

I have given them 2 months to resolve an issue that my inventory is too large. I check every few days and every few days, im told they are working on it. Before you invest any time into this, make sure their app can handle your account. It also creates concerns about the stability of the app or its ability to handle growth. at $103 per month its a concern. I will be glad to update this when they have resolved the issue.

Cherose was an absolute pleasure to work with. She helped me navigate Sky pilot quickly and efficiently and properly positioned asking her team for support for things she was unsure of, which I really appreciate not being given a guess answer. Sky Pilot would do well to make sure they keep her on the team!

Adis was quick to respond to my concerns and helped me figure out my problem. Very responsive and helpful!

とても親切な対応をしてただけました。 わかりやすく丁寧でした。 ありがとうございます。