Sky Pilot ‑ Digital Downloads

Name: Sky Pilot ‑ Digital Downloads Introduction Video
Uploaded: 2024-03-27T05:50:03Z
Duration: 1 min 33 s
Description: Sell digital products, music, videos PDF via stream/download.

Develop by Shopify

$9-$54.99

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Sell digital products, music, videos PDF via stream/download.

Direct content delivery

Digital product subscriptions

High-quality streaming

Organize files folders

Match store branding

Secure file protection

About Sky Pilot ‑ Digital Downloads

Launched May 16, 2013

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Sell and deliver digital downloads of any type (PDFs, ebooks, etc.) fast, automatic, & hassle-free.

Level up your store by instantly delivering any digital downloads product you want—videos, PDF, audio, photos, eBooks, you name it. All of it with a branded digital downloads experience. Bundle digital downloads with physical products, and boost revenue through subscription apps. Engage your customers with flexible access controls and keep everything locked down with top-tier security. Easy setup, big results with Sky Pilot - your new digital download app for selling PDF, eBooks, and more.

Deliver any digital downloads file instantly, straight to your customers.
Sell subscriptions or one-off digital downloads right from your store.
Allow customers to stream or downloads files in high quality, neatly organized.
Keep your digital downloads fully branded across emails and store.
Protect files with login, IP alerts, limited downloads & expiry options.

Pros

User-friendly interface, suitable for beginners
Excellent customer support with live assistance and quick response times
Seamless transition from other apps with hands-on guidance from developers
Cost-competitive pricing
High-quality streaming and download options
Ability to bundle digital and physical products
Integration with subscription apps for recurring revenue
Robust security features such as login, IP alerts, PDF stamping, and limited downloads
Customizable to match store branding across email and delivery

Top Helpful Reviews

Love Your Home Style

Jan 31, 2026 on Shopify

I have been blown away by the quick response time of support. This is my first time operating a Shopify store selling digital products and needed quite a bit of help ensuring my files are being delivered appropriately. Support responded to me quickly and answered all my questions. I appreciate such great support with me being a newbie to all of this!

Freedom Session Canada

Jan 29, 2026 on Shopify

I was impressed with Lina's quick response, friendliness and didn't make me feel foolish for asking questions.

Blue Gem Embroidery

Jan 28, 2026 on Shopify

They were great! They resolved my issue immediately and helped me to set up the download on the confirmation page. Thank you!

Fancy Steel

Jan 07, 2026 on Shopify

I’ve used Sky Pilot for several years, and unfortunately I’ve had ongoing issues throughout that time.The biggest problem is poor bandwidth speed and server instability. Downloads regularly drop out, and customers are often disconnected partway through. The real kicker is that you’re still charged for the data used even when customers can’t access or complete the download. If a customer gets booted at 20–50%, you still pay for that bandwidth. Over time, those failed downloads add up very quickly expect $700–$1,000 USD bills if you’re running any kind of volume.I’ve raised these issues multiple times, including phone calls with management. Each time, the explanation is the same: blame is placed on their wholesale provider (Amazon servers). Occasionally I receive a small discount (usually around 10%) on a very large bill, but nothing meaningful is done to fix the underlying performance issues.Billing is another major concern. The system is confusing and feels poorly designed. I even raised concerns with Shopify, and the response around billing was vague and uncomfortable. If you’re on a custom plan and try to reduce your data usage to save money, you can be charged immediately for the new plan on top of what you’ve already paid for the month, effectively double-charging you. When questioned, support suggests changing plans only on the exact day your billing period expires which is hardly a practical solution.At this point, there are new options on Shopify offering unlimited data, better speeds, and clearer pricing. If you’re a small business trying to control costs and deliver a reliable experience to customers, it’s absolutely worth shopping around.

Eduplora

Jan 03, 2026 on Shopify

Very responsive and helpful team, willing to adapt their product to your needs (in our case with heavy back end). Thank you

PALADIN

Dec 25, 2025 on Shopify

These guys really go above and beyond with their customer support. Thank you so much to everyone at Sky Pilot for helping me make my digital product selling experience so great!

Iona Opal Australia

Dec 24, 2025 on Shopify

Amazing support! It is Christmas morning here in Australia! I sent a message expecting to hear back in a few days but no, within minutes I had help from both support and engineering. Thank you team, I am really impressed both with the app and the support and service you provide. Happy Holidays

The little Green Bean

Dec 15, 2025 on Shopify

I have had nothing but issues since we installed this app, tons of fake accounts have been set up and many fraudulent purchases have been made

Greengate Images

Dec 04, 2025 on Shopify

I've been using this app for years and it's great! The customer service is very good and it serves my purposes. Thank you!

Buy Ekoh

Nov 24, 2025 on Shopify

Really great customer service, Nitesh was extremely helpful and answered any questions I had. 5 stars recommend the app just for customer service alone.

View all reviews

Sky Pilot ‑ Digital Downloads

About Sky Pilot ‑ Digital Downloads

Built by Shopify

Related Categories

Zotabox: All in One Marketing

Introduction Video

Description

Sell and deliver digital downloads of any type (PDFs, ebooks, etc.) fast, automatic, & hassle-free.

Pros

Top Helpful Reviews

Love Your Home Style

Freedom Session Canada

Blue Gem Embroidery

Fancy Steel

Eduplora

PALADIN

Iona Opal Australia

The little Green Bean

Greengate Images

Buy Ekoh

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