Simply Shipping Protection

Develop by Shopify

$4.99-$49.99

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Gain additional revenue & cart upsell by shipping protection.

Customization options

Slide cart integration

Cart drawer integration

One-click claims

Comprehensive reports

Recharge integration

Streamlined claims portal

Auto protection settings

Rebuy integration

About Simply Shipping Protection

Launched Jan 13, 2021

Built by Shopify

Address

PO Box 2242, Melbourne, VIC, 3161, AU

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Let customers protect their orders while you keep the full fee and manage claims your way.

Simply Shipping Protection lets you offer shipping protection without relying on third parties. You control the pricing, placement, and claim flow. Add protection to the cart, side cart, checkout, or even post-purchase. Handle claims directly from our app and settle them with a refund, reorder, or store credit. The app includes a real-time analytics dashboard and works with loyalty and support tools.

Set fixed or percentage (%) pricing and show toggle with opt-in popup
Customize and show widgets on cart, side cart, checkout, or post-purchase
Let customers file claims with a widget placed on any store page
Settle claims with refunds, reorders, or credits using built-in integrations
Track revenue and claims in one clean dashboard

Pros

Allows merchants to offer shipping protection directly to customers, eliminating third-party insurers
Simplifies the claims process with a streamlined claim portal and one-click customer claims
Offers customization options and configurable auto shipping protection settings
Automates protection coverage through a user-friendly interface
Tracks claims and revenue with comprehensive reports
Integrates with several platforms like Rebuy, Cart Drawer, iCart Drawer, Slide Cart, Flits, and Recharge
Helps merchants differentiate themselves, promote customer loyalty, and reduce financial risks

Cons

Reports of the app being hard to install and not working consistently
Communication with support is poor, taking days or weeks to respond with no effective solutions
Issues with the app's code remaining in the system post-uninstallation, requiring manual removal
Reported non-functionality with ReCharge and other integrated platforms
Negative reviews highlight overall dissatisfaction with support and lack of responsiveness from the development team

Top Helpful Reviews

SURVIVAL

Aug 19, 2025 on Shopify

Works perfectly on our site and the team have been incredibly responsive and supportive to help with integration. Highly recommend!

Fresh Jagua ®

May 08, 2025 on Shopify

Gives Me Control and Truly Protects My Customers I used to work with the big insurance companies, but they were keeping most of the money and making it difficult for my customers to file and receive claims. It felt like they didn’t respect my customers or my business. That’s when I decided to take control and handle shipping insurance myself—and I’m so glad I did. This app has been a game-changer. Now, I can protect my customers properly and keep the profits in-house rather than letting a third party take advantage. Customer service has also been top-notch. They were super helpful with setup, and communication has been smooth and responsive every step of the way. Highly recommend if you want to do right by your customers and your business!

Moto Loot

Mar 04, 2025 on Shopify

Kinjal in customer support is incredible! App works as expected, but I wanted additional customizations - they were happy to help. 100% recommend!

VannaBeltGelv

Feb 26, 2025 on Shopify

Great app and great support. They helped me install it and customize the app with our needa. Definitely recommend.

Intimaly

Feb 25, 2025 on Shopify

I really love how they helped me with all the custom things I needed, they are extremely fast responding, and we had a really nice job from their side, and the customers are happy with the shipping protection, they are willing to pay

SLBMoto

Dec 08, 2024 on Shopify

Quick and easy to set up and a great way to easily increase your AOV. Interaction with the support team was fast and friendly. Nothing not to like.

Lanavici

Nov 20, 2024 on Shopify

Fantastic Customer Service so far, haven't had any issues so far but i only got the app. Highly recommended.

BK Hobbies Wholesale

Nov 12, 2024 on Shopify

Great app, had issues with the formatting of the checkout page and they helped me promptly. Highly recommend.

litnxt

Nov 06, 2024 on Shopify

When I encountered a problem, the customer service provided a solution very promptly. Excellent service!

MarulaLab Israel

Nov 01, 2024 on Shopify

Great, simple app that does what it needs to perfectly. And the team behind it helped me out with advanced customization on top of that. Very good experience, thank you!

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