This app is majorly undeveloped and has caused me nothing but time, headaches, and problems. 1. No search function to easily look up subscriptions by customer or product. 2. Very limited function for customers, they cannot add/delete products to a recurring subscription or even alter frequency. Causing a lot of wasted time for our staff to help with a basic function. 3. No option to choose a date or have a subscription run early. Usually, resorting to customers having to cancel or our staff having to do a very tedious work around that again wastes time. 4. If you pause a subscription and restart it is for the next billing cycle as originally set up, not for that day. 5. Lots of glitches with skipped inventory and no way to alert shopowner. to skipped subscriptions. 6. Importing from another app is inadvisable. Formatting is a nightmare and even though there is supposedly a failsafe to prevent duplicate subscriptions. We got quite a few, even some in triple. Worse when speaking to a customer that had a triplicate subscription, she only saw one in her account. We have had a lot of cancellations and unhappy customers. Save yourself some time, You are better off with a third party app.

The Subscription App has not only streamlined our membership process and provided consistent monthly support from our community, but it has also enabled us to effectively track one of our key revenue streams. This is crucial for ensuring the smooth operation of our business and the successful allocation of our initiatives across the African continent.

When I have different variants on the subscription, it doesn't show the right sku on the order- which SUCKS. So I don't know what the customer actually wanted.

There is not enough data for me to troubleshoot when customers subscriptions need to be managed and now TWICE I have had a customer's subscription skip when they did not want it to. Not card processing issues. The only thing that happened is both customers had skipped the previous month. No help from support.

5 star app Great app - works smoothly with no issues. I combined it with the Subscriptions Styles app for a nicer look, and together they’re perfect.

UI is terrible. Should work with bundles, but it doesn't, which creates huge issues in tracking my inventory, because i have to use workarounds like creating an item that is a multipack, but then the inventory tracking is way off. boooooo. otherwise, barebones just fine.

Needs improvment on customer subscription management side. Broken links and poor flexibilty in subscriptions.

Doesn't link properly with my inventory. I missed 3 months of subscriptions and had multiple customers cancel their subscriptions. I was on with customer service dozens of times but no one could identify the issue. I do not recommend this service.

使いにくい部分が多々あります。 送料や商品の価格変更があった際に、サブスクリプションの価格変更をしてほしい。 私は最低限のことができるので、こちらのソフトでも問題ないないのだけど、こちらからデータ変更ができないのが非常にもったいない。

Love this for our start-up. Easy, free and gets the job done. Unfortunately, you can't change billing dates or the types of subscriptions through the admin console. You also can only offer one type of subscription. I wish there was a way to have more customization.

I have liked Subscriptions so far. I use it for a monthly club I have a subscription for. The one thing I don't like is that the options say "Deliver monthly/yearly" etc.. and the word Delivery doesn't make any sense for what I do and it isn't changeable. Other than that I have found it a good app and will continue to use it.

1) Unable to easily create subscriptions for entire vendors at once 2) Unable to easily change date of next shipment (can only change frequency)

I like this app so far but would LOVE it if I could set the dates in advance for the fulfillment. I offer Seasonal boxes that go live quarterly on the first of the month 4 times per year. I have had to get another app that handles pre-orders so that I can do this and customers know what to expect.

Il manque la possibilité d'engager les clients sur une certaine durée (engagement 3 mois par exemple)

Not bad just needs a bit more customization and work ESPECIALLY on the design of the widget!! PLEASE!!

I was waiting so long for Shopify to implement subscriptions. But It is still missing crucial features.

A few things would massively elevate it. 1) Integration with Shopify's native Bundles app so you can bundle a subscription with a physical product at will. 2) The ability to offer the first year "free" followed by a recurring charge.

We were hoping to integrate this into a monthly donation for our non profit partners. But there was no way to change the code where the wording says, "Deliver every month" to "Recurring donation every month". Our donors would be confused thinking that we would be delivering something to them every month. We had to abandon the idea and are looking for another way to do monthly partnerships through our non profit. Support couldn't helpe us because the coding to change these words is not available to them or us.

None of our customers can access their accounts and this has caused a lot of extra work for us and frustration for our customers. Lots of cancellations....

I wish there was a better way of seeing the future needs. If its a calendar or something... Right now, I do not know if I have a subscriptions for today, so I will wait till 10:01 to find out... ITs not broken, its just meh