Unfassbar wie schlecht diese App programmiert ist. Wir zahlen so viel Geld für Shopify und man kann NICHTS personalisieren. Das Widget ist ein lebloser Kasten der Designtechnisch nach totalem Mist aussieht. Die Art und Weise wie Abos abgebucht werden sollen oder vom Kunden verwaltet werden sollen kann nicht geändert werden. Als Shop Inhaber kann man nichts dieser Abos anpassen. Noch nicht mal verschiedene Abo Intervalle sind verfügbar

the features are rediculoously limited and you can't move up a sub date or change the date or do barely anything. Horrible features.

Once a customer's card expires, they update it, but it still doesn't register in the system so their order keeps declining causing me to cancel on my end for them and them starting over from scratch. I've had multiple complaints about this.

Wish I could do more customization with the UI and selections. Ex) Bill every 3 months but ships out every month. Currently the copy says ships out every 3 months and there's no way to change that without changing the billing structure, so I need to specify that in the description of the product.

It's kinda lame that Shopify couldn't have put more attention towards the only subscription service that is offered outside of the many other expensive options I examined. This really doesn't have the flexibility needed for my business. You can't even adjust the dates charged outside of skipping or shifting my a week or monthly. I can't believe how much I pay for Shopify and how little I get for that monthly payment. It's easier to cancel a subscription and start over than to edit it. My customers can't even access their end of the subscription website.

its impossible for customers to cancel a subscription through this app. if you are doing large numbers of subscriptions this would be SUPER CHALLENGING! For my small business the free part outweighs the inconvenience of the customer needing to email me to cancel vs doing it themselves.

i want to clean it up. delete and organize and I can't figure out how to do that. Also, i sometimes get multiple subscriptions going through.

Hola, quiero reportar un problema con las suscripciones de ChatGPT. Después de cierto tiempo, la plataforma deja de permitirme colocar labels o etiquetas en mis conversaciones, lo cual es muy complicado para mi trabajo porque manejo muchos proyectos y necesito organizarlos correctamente. Las etiquetas funcionan al inicio, pero luego desaparece la opción y no puedo volver a usarlas. Esto afecta mi productividad y la manera en que archivo y gestiono la información. Agradezco que puedan revisar este inconveniente o indicarme si existe alguna solución permanente. Gracias por su atención.

customers never understand how to manage subs themselves. Also would be great to enforce a minimum amount of orders before canceling. Subscriptions should just be baked into Shopify not needing a separate app.

Très bien, mais si ça pouvait accepter les carte virtuelles temporaires ça serait encore plus pratique, et si la vérification via Paypal ne bug pas par moment ça serait encore mieux aussi

simple and free app to manage subscriptions. wish there were more customization on subscription schedule

I'm grateful Shopify has created a subscription app for their stores but it would be great if customers could choose a 1 time option or then your frequency. They also need intervals. I don't want to ship something every 1 or 2 months. I want to ask if my customers want to get something every month for 1, 3, 6, 9 or 12 months or more even. And it would be great if somehow we could create digital subscriptions. I have a digital magazine people would like to subscribe to and have it automatically sent to them when the file is available. It would be better if that "months" digital subscription was in some ways manual with me adding the digital file and then being able to trigger it being sent.

Great to have this integrated as a free native app, however it does have a few bugs and isn't the easiest to manage

This app works great. The only thing I would improve is giving an active count for the subscriptions so businesses could plan for inventory needs for the subscription items. Currently I have to count them manually.

Needs to be much cleaner on the front end of the website. Like a drop down to choose which frequency, also needs to have a customer portal integrated directly into the dashboard of the store.

I like having a free subscription option to offer to customers but it would be nice if once a customer subscribes, there were better ways to manage the inventory (i.e., always renewing even when stock says sold out) and allowing the customers to change variants. I've also received several complaints that legacy account members can't access their subscription while logged in, they have to request a code and a different login screen that is very frustrating.

The app is pretty good but would be good if there was "add to next shipment" functionality for them to be able to add additional one-time items to the same shipment.

It's great that's it's free. So far we do not have a lot of customers on subscription so it works fine, but when you need to make changes to the subscription it's very limited choice. For example, I can not remove shipping costs from ongoing subscriptions. I once tried to change the frequency of the subscription and it didn't count from the last purchase date but count from today. It's quite annoying, but for a small store with few subscriptions it does the job.

Needs Major Improvements for Real-World Merchants I really wanted to like Shopify Subscriptions — it seemed like a clean, native solution. Unfortunately, it falls short in a few critical ways that make it hard to manage customers and maintain trust. First, subscription pricing doesn’t update when product prices change. Customers continue seeing old prices in their accounts, which causes confusion and unnecessary emails trying to clarify what they’re actually paying. This should be basic functionality. Second, there’s no way to “Ship Now” or manually adjust the next processing date. That’s a major frustration for both merchants and customers. When someone wants to move up their next order, the only workaround is to cancel and start a new subscription — which is clunky and completely unnecessary. I’ve contacted Shopify multiple times, and while support is friendly, these limitations have existed for months with no sign of change. I love Shopify as a platform, but this app feels unfinished and lacks the flexibility that serious subscription businesses need. Please prioritize these features — they’re essential for merchants who rely on subscriptions to keep customers happy.

There are a lot of featurs that i wish this app had.. namely i wish there was a way that you could see when a subscription was going to be coming due in a whole schedule and not having to click on them individually to see the next subscription date.. also wish they could select the day that they want their subscription to renew. or adjust the date that they picked.