Reviews: Shopify Subscriptions

Customer reviews: Shopify Subscriptions

Reviews (307)

Overall rating

3.4

5

97
4

37
3

40
2

21
1

57

What Merchants Think

Merchants have mixed feelings about "Shopify Subscriptions". While some appreciate its user-friendly interface and simplicity, many express frustration over significant limitations, especially when dealing with more complex subscription needs. The app seems primarily catered to basic use cases, leaving more advanced users disappointed with its lack of features and flexibility.

Key Strengths

User-friendly setup process

Suitable for simple subscription models

Good for beginners or businesses with basic subscription needs

Common Concerns

Lack of API access and insufficient data analytics capabilities
Inability to customize subscription details or handle complex plans
Issues with migration and error reporting
Problems with inventory management and subscription order processing
Glitches and bugs affecting subscription updates and customer interactions
Limited language and customization options for international users

Final Thoughts

"Shopify Subscriptions" may serve basic needs effectively for those new to subscription models, but it falls short for businesses that demand more advanced functionality and customization. Its lack of flexibility and robust features make it less appealing to companies with intricate subscription requirements. Merchants seeking a comprehensive subscription tool might need to explore other options for a more complete solution.

Mattie's Treats

Oct 13, 2025 on Shopify

PBCo.

Oct 12, 2025 on Shopify

Glo Pals

Oct 10, 2025 on Shopify

R2Bean2 Coffee

Oct 06, 2025 on Shopify

Could do with just a few more bits on it to make it more functional, nothing super technical

Knightsmen Grooming

Sep 28, 2025 on Shopify

Could be better. Looks too simple.

Club del Café

Sep 22, 2025 on Shopify

White Label Earrings

Sep 16, 2025 on Shopify

Dashatron Enterprises

Sep 13, 2025 on Shopify

UI is terrible. Should work with bundles, but it doesn't, which creates huge issues in tracking my inventory, because i have to use workarounds like creating an item that is a multipack, but then the inventory tracking is way off. boooooo. otherwise, barebones just fine.

Innflux

Sep 08, 2025 on Shopify

よさ来いワイナリー

Sep 07, 2025 on Shopify

Fruits and Seeds

Sep 06, 2025 on Shopify

for some reason no one can ever edit their own subscription

Ski Bum Coffee Co®

Sep 05, 2025 on Shopify

It would be nice if Shopify Subscriptions app worked with the Shopify Bundles app

Global Sprouts

Sep 03, 2025 on Shopify

Love this for our start-up. Easy, free and gets the job done. Unfortunately, you can't change billing dates or the types of subscriptions through the admin console. You also can only offer one type of subscription. I wish there was a way to have more customization.

Ginger Leigh Designs - a Soul-full Place

Sep 01, 2025 on Shopify

World of Pastabilities

Aug 28, 2025 on Shopify

Brain Forza®

Aug 26, 2025 on Shopify

Not bad just needs a bit more customization and work ESPECIALLY on the design of the widget!! PLEASE!!

Der Greif e.V.

Aug 22, 2025 on Shopify

I was waiting so long for Shopify to implement subscriptions. But It is still missing crucial features.

RJ Thompson

Aug 21, 2025 on Shopify

A few things would massively elevate it. 1) Integration with Shopify's native Bundles app so you can bundle a subscription with a physical product at will. 2) The ability to offer the first year "free" followed by a recurring charge.

沖縄配達倉庫

Aug 18, 2025 on Shopify

まだ分かりません

Motif Roasters

Aug 14, 2025 on Shopify

I wish there was a better way of seeing the future needs. If its a calendar or something... Right now, I do not know if I have a subscriptions for today, so I will wait till 10:01 to find out... ITs not broken, its just meh