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Customer reviews: Shopify Subscriptions

Develop by Shopify

Reviews (470)

Overall rating
3.5

What Merchants Think

Merchants have mixed feelings about "Shopify Subscriptions". While some appreciate its user-friendly interface and simplicity, many express frustration over significant limitations, especially when dealing with more complex subscription needs. The app seems primarily catered to basic use cases, leaving more advanced users disappointed with its lack of features and flexibility.

Key Strengths

  • User-friendly setup process
  • Suitable for simple subscription models
  • Good for beginners or businesses with basic subscription needs

Common Concerns

  • Lack of API access and insufficient data analytics capabilities
  • Inability to customize subscription details or handle complex plans
  • Issues with migration and error reporting
  • Problems with inventory management and subscription order processing
  • Glitches and bugs affecting subscription updates and customer interactions
  • Limited language and customization options for international users

Final Thoughts

"Shopify Subscriptions" may serve basic needs effectively for those new to subscription models, but it falls short for businesses that demand more advanced functionality and customization. Its lack of flexibility and robust features make it less appealing to companies with intricate subscription requirements. Merchants seeking a comprehensive subscription tool might need to explore other options for a more complete solution.

My Store

Jan 26, 2026  on Shopify

Healthy Harvest Growers

Jan 26, 2026  on Shopify

Groggy Dog Coffee

Jan 22, 2026  on Shopify

IT WOULD BE VERY NICE TO BE ABLE TO SEE WHEN THEIR NEXT ORDER IS DUE WITOUT GOING ALL THE WAY INTO THEIR CONTRACT.

Rocket Nutrition

Jan 18, 2026  on Shopify

need to be able to onboard a subscriber via link or via UI. When I asked about I got no answer jsut a case closed email. I need to port in our subscriber base from woo commerce.

Melbourne Wine School

Jan 18, 2026  on Shopify

Leah Paints Paris

Jan 16, 2026  on Shopify

It's fine, nothing great. Hard to customize. I wish I could search for my subscription contracts to be able to find them without scrolling!

Shave Essentials

Jan 15, 2026  on Shopify

The app is ok so far. It mostly does the job but the lack of the ability to pin all the sales to a decided subscription date keeps me looking elsewhere. Please add that option.

味噌の百貨店|ドットミソ

Jan 14, 2026  on Shopify

Lazy Oak Coffee Co.

Jan 08, 2026  on Shopify

It works fine for managing subscriptions, but it’s very basic. There’s no forecasting or forward-looking reporting, which makes it hard to plan inventory, cash flow, or production as a growing business. Feels like a missed opportunity.

Allison's Goods

Jan 05, 2026  on Shopify

customers dont know how to use it

vickyisdrawing

Jan 02, 2026  on Shopify

Wish I could do more customization with the UI and selections. Ex) Bill every 3 months but ships out every month. Currently the copy says ships out every 3 months and there's no way to change that without changing the billing structure, so I need to specify that in the description of the product.

Petfast.shop

Dec 29, 2025  on Shopify

Saucy Bofa

Dec 26, 2025  on Shopify

i want to clean it up. delete and organize and I can't figure out how to do that. Also, i sometimes get multiple subscriptions going through.

Dustinsaaan

Dec 19, 2025  on Shopify

SIGHT Magazine

Dec 16, 2025  on Shopify

Lambert's Luscious Beard Oils

Dec 03, 2025  on Shopify

customers never understand how to manage subs themselves. Also would be great to enforce a minimum amount of orders before canceling. Subscriptions should just be baked into Shopify not needing a separate app.

わたしの酵活

Nov 20, 2025  on Shopify

Le Bar de Fleur

Nov 19, 2025  on Shopify

Cocktail Dandy

Nov 19, 2025  on Shopify

Does not offer Prepaids

Santa Barbara Fish Market

Nov 17, 2025  on Shopify

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