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Customer reviews: Shopify Subscriptions

Develop by Shopify

Reviews (393)

Overall rating
3.5

What Merchants Think

Merchants have mixed feelings about "Shopify Subscriptions". While some appreciate its user-friendly interface and simplicity, many express frustration over significant limitations, especially when dealing with more complex subscription needs. The app seems primarily catered to basic use cases, leaving more advanced users disappointed with its lack of features and flexibility.

Key Strengths

  • User-friendly setup process
  • Suitable for simple subscription models
  • Good for beginners or businesses with basic subscription needs

Common Concerns

  • Lack of API access and insufficient data analytics capabilities
  • Inability to customize subscription details or handle complex plans
  • Issues with migration and error reporting
  • Problems with inventory management and subscription order processing
  • Glitches and bugs affecting subscription updates and customer interactions
  • Limited language and customization options for international users

Final Thoughts

"Shopify Subscriptions" may serve basic needs effectively for those new to subscription models, but it falls short for businesses that demand more advanced functionality and customization. Its lack of flexibility and robust features make it less appealing to companies with intricate subscription requirements. Merchants seeking a comprehensive subscription tool might need to explore other options for a more complete solution.

DFC Storefront

Dec 06, 2025  on Shopify

Marianne Valdez - Artist & Illustrator

Nov 26, 2025  on Shopify

Rested Coffee

Nov 19, 2025  on Shopify

Great, but would love to create subscriptions from draft orders for customers.

Tbaw Coaching

Nov 12, 2025  on Shopify

Très bien, mais si ça pouvait accepter les carte virtuelles temporaires ça serait encore plus pratique, et si la vérification via Paypal ne bug pas par moment ça serait encore mieux aussi

LIFELION SRL

Nov 11, 2025  on Shopify

simple and free app to manage subscriptions. wish there were more customization on subscription schedule

J-H Cattle Co. Meat Store

Nov 10, 2025  on Shopify

Crimson

Nov 09, 2025  on Shopify

Basic but good

BEEpothecary

Nov 08, 2025  on Shopify

It will probably be a 5 star but we have only been using it for a couple of weeks.

Mountaintop Yarn

Nov 04, 2025  on Shopify

This app works great. The only thing I would improve is giving an active count for the subscriptions so businesses could plan for inventory needs for the subscription items. Currently I have to count them manually.

Goddess Garden Australia

Nov 01, 2025  on Shopify

Selkirk Sport

Oct 31, 2025  on Shopify

The app is pretty good but would be good if there was "add to next shipment" functionality for them to be able to add additional one-time items to the same shipment.

Harmoni × Honey

Oct 31, 2025  on Shopify

活用させていだたいてます!

Root & Tail Pet Nutrition

Oct 29, 2025  on Shopify

It's great that's it's free. So far we do not have a lot of customers on subscription so it works fine, but when you need to make changes to the subscription it's very limited choice. For example, I can not remove shipping costs from ongoing subscriptions. I once tried to change the frequency of the subscription and it didn't count from the last purchase date but count from today. It's quite annoying, but for a small store with few subscriptions it does the job.

OHME!

Oct 29, 2025  on Shopify

The Elderberry Lady, LLC

Oct 26, 2025  on Shopify

PinePower

Oct 07, 2025  on Shopify

SPIRIT - beauty excellence

Sep 29, 2025  on Shopify

GODOS COFFEE

Sep 28, 2025  on Shopify

Sumato Coffee

Sep 28, 2025  on Shopify

For an app that is free, it's good. There are a few functionality things that I wish it had (i.e., ability to change the charge dates based on customer requests).

my-whey-store

Sep 25, 2025  on Shopify

Very useful as a base framework, thank you

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