Shopify Subscriptions logo

Shopify Subscriptions

Develop by Shopify
  • Built for Shopify
  • Free App

    Drive more sales with subscriptions

    Performance reporting
    Easy setup
    Custom email templates
    Auto-billed subscriptions
    Customer flexibility
    Transfer existing subscriptions
    85 Reviews

    About Shopify Subscriptions

    Launched Jan 31, 2024

    Categories

    Description

    Give your customers the option to receive the products they love on a regular basis by offering subscriptions on your store. Whether you sell all your products as a subscription or just a few, Shopify Subscriptions makes it easy to set up and launch subscriptions, directly from Shopify admin. Your customers can conveniently pause or skip orders and update payment and shipping details right from their account.

    Give your customers the option to receive the products they love on a regular basis by offering subscriptions on your store. Whether you sell all your products as a subscription or just a few, Shopify Subscriptions makes it easy to set up and launch subscriptions, directly from Shopify admin. Your customers can conveniently pause or skip orders and update payment and shipping details right from their account. more
    • Offer auto-billed subscriptions (renew weekly, monthly or yearly) with discounts
    • Allow your customers to cancel, skip, or pause subscriptions
    • Use customizable email templates for order confirmations or payment reminders
    • Access reporting to analyze your store’s subscription performance
    • Easily transfer existing subscription contracts to Shopify Subscriptions

    Pros

    • Allows auto-billed subscriptions (renew weekly, monthly, or yearly) with discounts
    • Customers can cancel, skip, or pause subscriptions easily
    • Customizable email templates for order confirmations or payment reminders
    • Access to reporting tools to analyze subscription performance
    • Easily transfer existing subscription contracts to Shopify Subscriptions
    • Streamlined setup and launch directly from Shopify admin
    • Enables regular, repeat sales by offering subscription options

    Cons

    • Limited customization options beyond the provided templates
    • Integration with other apps and services may require additional setup
    • May add complexity to order management and fulfillment processes
    • Customer service and support response times may vary
    • Possibility of increased customer churn if not managed properly

    Rating And Reviews

    PureClean Performance

    Sep 16, 2024  on Shopify

    Do everyone a favor take this app down and rebuild it, it is not fit to be put on the shopify app store and is concerning it is allowed to be downloaded by its customers.

    Grow Goodness

    Sep 10, 2024  on Shopify

    A bit limited at this time. We were hoping we could do a limited time subscription (for example: a 12 mo. plan), but that is not possible. We also were desiring to send a different product or product bundle each of those months, but you are limited to the same item(s) every month.

    So store

    Sep 09, 2024  on Shopify

    Very good

    Central Coast Coffee

    Aug 31, 2024  on Shopify

    Needs to serious improvements. 1. If payment failed and customer updates their credit card there is no way customer can trigger and approve the payment again, they are left contacting us, we then cancel the subscription and then tell them to make a new one on the site. 2. Customer cant change or move the date, eg if they order every 6 weeks and want it to trigger at 5 weeks and reset the schedule from 6 weeks from manual payment they cant do it.

    bepSmart

    Jul 30, 2024  on Shopify

    I am using to sell a software service. So I do not actually Delivery anything. But Shopify Subscriptions uses text such as: Delivery every 2 months, $XX flat rate I can not find an easy way to replace the word Delivery with Charge or other phrase. I think it would be better to let user to decide how to describe the subscription fee.

    PureBites

    Jul 28, 2024  on Shopify

    The app is functional and you can't beat the cost...but it leaves a lot to be desired from a subscription app, a few of the issues we've run into: -customers can't edit their subscriptions, so people have to cancel and resubscribe if they ever want to add items, or edit quantities - even if people wanted to 'shift' their subscription delay it by less time than skipping a whole shipment (they can only skip/pause/cancel and update billing info) -when recurring orders are generated, they commit the needed inventory, but when the order then goes through the process and gets fulfilled the committed inventory is stuck as committed and requires a lengthy support ticket to resolve - this is happening with every SKU variant on every subscription order so it very quickly becomes a phantom inventory commitment problem -There's no forecasting or upcoming order view, even if you export the contracts it exports in Shopify's variant ID (not our SKU#s or UPCs that we would need to cross reference for forecasting purposes) -There's no way to contact the current subscribers or a given item with a message or new item (i.e. one item is being discontinued and replaced with a like item that they'd likely want to subscribe to) -There's no setting/way to apply price change logic, if you have prices change, your current subscriptions are stuck at the old price unless you manually change each individual one (I understand how this might be a desired behavior, but that should at least be a setting or option "use current price" or "use original price") -The app auto-tags orders which is handy, but we have no control over what the tags are, the logic applied, or anything....it's stuck with what the developer set (and you can't even see/change it, you just have to guess based on observed behavior) Those are just a few of the pain points to managing it as we grow (for context we've been using this app since its 'early access' days and have several hundred active subscription contracts). But again....you can't beat the price.

    GijoliJewerly

    Jul 24, 2024  on Shopify

    Air Filter Hub LLC

    Jul 21, 2024  on Shopify

    Customer said they want to cancel their subscription, when I looked in my subscription app it shows I have 0 contracts. All this time I thought nobody wanted to subscribe. I wonder how many people think they have a subscription to my products but instead this app is not working and making me look like an idiot and more importantly losing long term customers. This makes my business look incompetent. This should be seamless seeing as Shopify's baseline business model is subscriptions.

    Joylight Coffee Roasters

    Jul 15, 2024  on Shopify

    Overall this is a great app that has had very few kinks. Just really wish there was a way for store owners to easily look ahead on future orders. This would allow operators to better prepare and create a more efficient fulfillment process

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