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Customer reviews: Shopify Forms

Develop by Shopify
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Reviews (302)

Overall rating
4.1

What Merchants Think

Overall, "Shopify Forms" is appreciated for its ease of use, seamless integration with Shopify, and the ability to be set up quickly. For many, it serves as a useful tool to enhance email list subscriptions without any additional cost. However, frequent complaints highlight limitations in customization, localization, and certain functional constraints that hinder its full potential.

Key Strengths

  • Easy to set up and user-friendly interface.
  • Seamless integration with Shopify and native apps like Shopify Flow, Shopify Emails, and Shopify Discounts.
  • Effective in growing email subscriber lists.
  • Free to use, making it an appealing alternative to costly third-party apps.
  • Simplicity and effectiveness for basic form needs.

Common Concerns

  • Lack of customization options for styling and localization.
  • Forms can display on all pages without the option to choose specific pages.
  • Response data is difficult to manage or analyze outside of Shopify due to format and lack of export features.
  • Popup and forms behavior issues, such as not honoring subscription status or appearing regardless of previous user interactions.
  • Bugs related to browser compatibility, especially with Safari and Firefox.

Final Thoughts

While "Shopify Forms" is a straightforward and effective tool for basic form creation and email collection, its current limitations in customization and functionality could hinder merchants with more complex needs. The app is particularly beneficial for small businesses looking for a simple, no-cost solution, but improvements in flexibility and functionality could make it a more comprehensive tool for wider merchant demographics.

A Todo Motor

Dec 13, 2024  on Shopify

Replay Guitars

Dec 13, 2024  on Shopify

So far pretty good! It's a little limited, but easy to use, and simple.

The Shoe Store

Dec 12, 2024  on Shopify

I like this app, it's fast and simple to use.

Zoe Art Garden

Dec 11, 2024  on Shopify

EASY TO SETUP

Centric

Dec 11, 2024  on Shopify

KMA Equestrian

Dec 09, 2024  on Shopify

We love working with FORMS and FLOW. They have lots of options, very flexible, and of course they integrate perfectly with Shopify, because they are Shopify apps

Merceria & Tendenze

Dec 09, 2024  on Shopify

TrendyJapan

Dec 07, 2024  on Shopify

The popup is easy to set up and can be customized freely. The number of email subscribers is increasing day by day, and I can see the effect. And it's free to use! This app is really the best.

RBTNK Shop

Dec 06, 2024  on Shopify

Hey! It's cool app and increase my sales. It would be cool if the form could be tied to a specific product or collection. Thanks!

miyabi

Dec 06, 2024  on Shopify

良いです。使い勝手が

The Edge

Dec 05, 2024  on Shopify

WE ARE GODS

Dec 03, 2024  on Shopify

0limit

Nov 29, 2024  on Shopify

Shopify Forms est facile d'utilisation et permet à mes produits d'avoir plus d'interactions.

Milena | OSHADHI България

Nov 28, 2024  on Shopify

I was using a different (paid, and should I say not cheap!) solution to solicit subscriptions from visitors to our website/shop until recently. WOW - our daily subscription rate went up by between 5x and 10x when we switched to Shopify Forms. I could only be sorry I did not switch sooner, as we have lost thousands of subscribers in the last 1 year alone... True story!

Thumbedtreats

Nov 28, 2024  on Shopify

Very easy to use to set up forms for one´s website, its a very simple app

Mito

Nov 26, 2024  on Shopify

Everri

Nov 25, 2024  on Shopify

Very easy to set up and implement!

Cristais Místico

Nov 23, 2024  on Shopify

Muito bom, fácil de configurar e está funcionando perfeitamente!

Feel of Fashion

Nov 20, 2024  on Shopify

URURI

Nov 19, 2024  on Shopify

Its a Good Plugin for increase the sell

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