Shop Phone Alerts & Auto Email

Develop by HMS Commerce

$9-$29

/ Month

Free plan available

Get alerted on Abandoned Checkouts, LTV, Low Inventory & more

Product notifications

Low inventory alerts

Abandoned checkouts alerts

Ltv notifications

Vip customer notifications

Repeat customer alerts

Automated thank you emails

Abandoned checkout emails

About Shop Phone Alerts & Auto Email

Launched Feb 15, 2017

Built by HMS Commerce

Email :

[email protected]

Address

1471 BLANEFIELD RD, MISSISSAUGA, ON, L5G4H3, CA

Website Privacy policy FAQ

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Description

Your store's automated personal assistant with actionable alerts.

Customer relationships are your competitive advantage Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with their customers. They will never personally call a VIP customer and say “thank you.” Walmart will never call a large abandoned checkout customer and ask them how they can help them solve their needs. They will always look at customers like numbered transactions and automate every single thing, whereas you look at your customers like assets.

Alerts you who you should call when you need to call them
Abandoned checkouts, VIP & Repeat Customer and Selected Product notifications
Abandoned Checkout & Thank You Emails automation

Pros

Provides alerts for abandoned checkouts, VIP customers, repeat customers, and low inventory
Facilitates personal customer relationships by notifying store owners when to connect with customers
Automation of abandoned checkout and thank you emails
Helps in maintaining customer relationships by treating customers as assets rather than transactions

Cons

May require manual effort to actually make the calls to customers; depends on the user's commitment
Could be perceived as intrusive by some customers if not managed carefully
Potential redundancy of features for users already having a CRM system in place
May have a steep learning curve for new users unfamiliar with customer management tools

Rating And Reviews

Dania Shinkar

Jul 07, 2024 on Shopify

Hello! I love this app!! Literally what I was looking for :D It sends alerts to your phone whenever a customer abandons their checkout. It's the only app that has this function!

moft.cl

Mar 06, 2024 on Shopify

Estoy pagando la app y no me funciona pero cuando funcionaba era muy buena, recuperaba mis carritos abandonados fácilmente

Organic Chix

Jan 30, 2024 on Shopify

Was great but now is horrible I am deleting it!! Zero help contacting them unlike before when I started using it. It has stopped working completely now.