Compare CRM PLUS on LINE vs Scout CRM (Shop Phone)

Name: Scout CRM (Shop Phone)
Brand: HMS Commerce

CRM PLUS on LINE

LINE ID connect with a variety of LINE message & social login

Scout CRM (Shop Phone)

Get alerted on Abandoned Checkouts, LTV, Low Inventory & more

CRM PLUS on LINE

LINE ID connect with a variety of LINE message & social login

Scout CRM (Shop Phone)

Get alerted on Abandoned Checkouts, LTV, Low Inventory & more

Rating

38 Reviews

9.1

187 Reviews

7.7

Pricing

Install App More info

Features

Social login integration
Order status updates
Line message automation
Customer tag messaging
Rich menus delivery
Flow integration support

Product notifications
Low inventory alerts
Abandoned checkouts alerts
Ltv notifications
Vip customer notifications
Repeat customer alerts
Automated thank you emails
Abandoned checkout emails

Screenshots

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Pros

Links Official LINE Account with Shopify for seamless message integration
Allows targeted messaging using Shopify customer tags, enhancing communication efficiency
Supports social logins like LINE Login for a smoother user experience (only for Shopify Plus users)
Free initial setup support available, which can be a significant help for new users
Enables automated messages for abandoned checkout, restock notifications, and more, saving time and effort
Ability to deliver tailored rich menus to specific customers, improving personalization
Integration with Shopify Flow for more flexible delivery automation

Provides alerts for abandoned checkouts, VIP customers, repeat customers, and low inventory
Facilitates personal customer relationships by notifying store owners when to connect with customers
Automation of abandoned checkout and thank you emails
Helps in maintaining customer relationships by treating customers as assets rather than transactions

Cons

Limited to Shopify Plus for social login features, excluding regular Shopify users
Some users might find the integration process complex despite the free initial setup support

May require manual effort to actually make the calls to customers; depends on the user's commitment
Could be perceived as intrusive by some customers if not managed carefully
Potential redundancy of features for users already having a CRM system in place
May have a steep learning curve for new users unfamiliar with customer management tools

Launched

Dec 22, 2020

Feb 14, 2017

Developer

Built by Social PLUS Inc.

Apps:

Average Rating:

Reviews:

Built by HMS Commerce

Apps:

Average Rating:

4.9

Reviews:

280

Make Your Choice

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Compare CRM PLUS on LINE vs Scout CRM (Shop Phone)

CRM PLUS on LINE

Scout CRM (Shop Phone)

CRM PLUS on LINE