Initial impressions are overwhelmingly positive. Excellent onboarding by Orlando from the ShipTheory team. Really easy to setup and connect with carriers and the rules/logic you can setup are so easy to do. My account manager Josh has been brilliant and ensured everything we had setup was working well for us and our customers.

Really impressed with the versatility of this app which has meant that our shipping process is now fully automated. The onboarding service with Kabir was seamless and the ongoing support, from both Kabir and the support team, has been fantastic.

Very good product, with even better onboarding. The team at Shiptheory are very knowledgeable, proactive and enthusiastic about getting the best from their system for our operation. A special thanks to Josh for all his efforts in getting us up and running. There is a lot we need to grow into in terms of functionality, but for now we are very happy even though we are not using 100% of what is available to us.

Had some issues with my emails to support not getting through, but once we got back in touch, everyone I spoke to at Shiptheory was extremely helpful and listened to our concerns. They quickly implemented a feature that was originally missing and so we're now using the app successfully for all our deliveries. The rules functionality is super powerful and has reduced the risk of human error from picking between services. Would definitely recommend Shiptheory to other businesses like ours.

Game changer. We reached out to shiptheory after a word of mouth recommendation. Kabir has assisted us with all aspects of the integration and helped along our journey to a fully automated shipping process. This app is without doubt the best addition to any shopify store, we are saving hours of time no longer having to book parcels with different shipping companies and worrying if we have charged the correct amout

Absolutely love Shiptheory, it integrates so well with Shopify and our couriers making shipments so much easier. We had a slightly confusing selection of couriers that all had different requirements but with the help of Josh Hodder we made all the rules and they work like a charm. We've been with Shiptheory for about 8 months and the support from the rest of the team has been great. They've also onboarded with a courier we requested too so it's always getting better.

Easy to use product which helps simplify our shipping process. Any issues or new features we have wanted have been sorted quickly from the staff who are extremly helpful.

Really easy to use and has made our administrative tasks a lot more efficient. Very good support when needing assistance too!

Its rare to find a product that does what it says it will do and is so straightforward to work with. The product has simplified our web operations greatly saving lots of time allowing us to delivery even better customer service. The support team at Shiptheory are exemplary, George has been especially helpful with ensuring the switch to the new shopify app for our multiple stores went through without a hitch.

Excellent shipping app, with a huge number of useful courier integrations. Very attentive customer service and on-boarding. Very highly recommended.