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Customer reviews: Searchanise Search & Filter

Develop by Shopify

Reviews (1,147)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive view of the "Searchanise Search & Filter" app, praising its robust functionality, user-friendly design, and extensive customization options. The app is frequently lauded for enhancing store search capabilities and converting more visitors to buyers. Many reviews emphasize the exceptional support provided by the Searchanise team, highlighting their responsiveness and willingness to accommodate customization requests.

Key Strengths

  • Customizable filters and search options for improved user experience
  • Responsive and helpful customer support
  • Fair pricing, especially when compared to similar apps
  • Seamless integration with various store themes
  • Enhancement of product search capabilities, leading to higher conversions

Common Concerns

  • Issues with app reliability, particularly during critical sales periods (e.g., Black Friday)
  • Problems with mobile layout and customizing filters for some users
  • Instances of poor support response times and communication
  • Reports of bugs and performance issues affecting store operations
  • Concerns over dependence on the app causing disruptions when removed

Final Thoughts

While "Searchanise Search & Filter" boasts powerful features and customization options that many merchants find indispensable, there are notable concerns about its reliability and support during peak times. For those who prioritize app performance and seamless customer support, it remains a recommended choice, though it may not be without its challenges, especially during high-traffic events.

VHS Hydraulics

Sep 25, 2025  on Shopify

Great support, always willing to help with any issues you have with the plugin and integrating it so it works well with your theme.

Holgers Stugmaterial AB

Sep 24, 2025  on Shopify

Superb app and support! It lets us use all of our filters from our PIM and gives us great oportunities to analyze search, filter etc.

Grand Cru Liquid Assets

Sep 10, 2025  on Shopify

It is our first week of using the app on our live store, and it has been working great. It took some initial time to implement custom CSS to match our storefront design and styles, but it is now functioning great with the help of their responsive support team (Thank you, Uriy, Alex P., Andrew from the developer team, and the customer support team), who answered any questions promptly and forwarded technical queries to developers, who also responded within a reasonable amount of time (typically within 24 hours). One major benefit is that the Searchanise product grid and filters render on the search page and collection pages extremely fast, and much faster than the native product grid, which fetches new data and reloads the page for each filter adjustment. Since Searchanise has already indexed all the products for each filter before pageload, adjusting filters displays results nearly immediately. This is greatly advantageous for performance on mobile devices in remote areas. With Searchanise being implemented for only a week or so thus far, we've already received positive feedback from customers as well as our own team.

Wallpapers To Go

Sep 09, 2025  on Shopify

This app does everything it says and more! We have two stores with unique and complicated set ups that rely heavily on both product and variant metafields to operate, which not all apps provide support for. Searchanise, even by default, provides a large amount of support in this regard. What is most impressive is the developers, who I have asked much of to make all of the customizations we need. From the most basic of changes, to the most complicated, everyone is always very nice, helpful, responsive and prompt with their assistance and their results are always top-notch. I cannot recommended this app enough if you're looking for customized or enhanced search and filter capabilities for your store.

Fort Worth Fabric Studio

Sep 02, 2025  on Shopify

Functionality of app is great. We are able to customize everything with search/filters. The second biggest with apps is the support. Their team always does a fantastic job with any questions. Even with more technical coding issues, no problem for them. Eugenie just did a great job getting a new theme to work with our filters

Belmont Peanuts

Aug 29, 2025  on Shopify

I supplied a screen recording of the problem I was having and Eugenie M. from the Searchanise Support Team fixed the problem right away! Great job!

Leatherworks Inc.

Aug 25, 2025  on Shopify

We have been using this app for a few years and the search function is great. We recently hired an ADA Team to review our website to be sure the site meets the ADA requirements as we had been sued for violations. The Searchanise team took all the violations and corrected them within a few days! A very prompt response to a very important issue and a relief to know that the app will function for all. Thank you for the great service!

FabricMegaStore.com

Aug 11, 2025  on Shopify

By far the best site search solution out there! Highly customizable! We saw an increase in sales when we added this app on all our sites! Also excellent customer service.

Pacific Packaging Australia

Aug 01, 2025  on Shopify

We’ve been using Searchanise for years, first on our old Magento store, and now on our new Shopify Plus site, and it continues to be one of the best decisions we’ve made. We tried other search solutions, but none matched our needs in terms of speed, relevance, and flexibility. What really stands out is the level of support - fast, helpful, and technically capable. If you’re serious about improving your store’s search experience and product discovery, this app is a no-brainer. Highly recommended!

757 Sports Collectibles

Jul 18, 2025  on Shopify

I have been using Searchanise for years and they have delivered in every way. I found out I needed to make an SEO fix and Valeriy from the support team help me fix it in less than a half hour. Highly recommended if the native search on your Shopify theme is lacking. This is great for large catalogs.

The Golf Guys Online

Jul 07, 2025  on Shopify

So far everyone I worked with has been great. They are very responsive to any questions you may have an offer a good amount of customizations to fit any websites needs.

doobysnailsltd

Jun 26, 2025  on Shopify

Fantastic app – works perfectly and support is instant! The search is super fast, accurate, and looks great on both desktop and mobile. Setup was easy, and I love how customizable everything is. I had a small question and the support team replied almost immediately — super helpful and efficient. Highly recommend!

AVITdirect

Jun 23, 2025  on Shopify

A very useful app on Shopify. The Customer Support team is very responsive and helpful in solving any issues including customising the Searchanise app (when possible) to suit your website needs.

Heaven Costumes

Jun 22, 2025  on Shopify

Have had nothing but great experiences with this app, support goes above and beyond to help answer my questions including custom modifications for things that I have requested.

FairTools

Jun 12, 2025  on Shopify

Good app! The search engine functionality is also outstanding. With over 1,000 products in our store, Shopify’s built-in search engine often fails to deliver accurate results based on keywords. This app, however, solves that problem effectively. Although online chat to support is not available, the email response was very prompt and the attitude was excellent. I truly appreciate the assistance from Dan E.

TIRELLI

Jun 11, 2025  on Shopify

The Searchanise team were super helpful with set-up and were quick to assist with any queries I had. A great addition to our website and integrates well with our theme and design!

Appliance Spares Warehouse

Jun 07, 2025  on Shopify

Excellent Search Functionality – A Must-Have App! Searchanise has completely transformed the search experience on our Shopify store. The results are incredibly fast, accurate, and even pick up data from product tags and metafields, which many other apps miss. The setup was straightforward, and their support team is very responsive and helpful. If you're looking to improve product discovery and user experience for your customers, this app is absolutely worth it. Highly recommended!

gourmetoutletnl

Jun 06, 2025  on Shopify

Ich danke Ihnen für den hervorragenden Support, der nicht aufgibt und stets nach einer Lösung sucht. In meinem Fall wurde das Problem nach mehreren Support-Anfragen zu meiner vollsten Zufriedenheit gelöst..

Vivier Pharma Canada

May 28, 2025  on Shopify

We have been using this app for a few months now and we are thrilled. It elevated the UX and the support has been 10 on 10 every time. Any question, or requests, they are prompt to reply and accommodate every time. Big shout out to Paul, Alex and Tsolak ! The whole team is awesome!

Merchant of Tennis

May 27, 2025  on Shopify

This app has lots of options and flexibility of implementation. The developers are also responsive and supportive with implementing a custom request.

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