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Customer reviews: Searchanise Search & Filter

Develop by Searchanise

Reviews (1,678)

Overall rating
4.6

What Merchants Think

Merchants generally have a positive view of the "Searchanise Search & Filter" app, praising its robust functionality, user-friendly design, and extensive customization options. The app is frequently lauded for enhancing store search capabilities and converting more visitors to buyers. Many reviews emphasize the exceptional support provided by the Searchanise team, highlighting their responsiveness and willingness to accommodate customization requests.

Key Strengths

  • Customizable filters and search options for improved user experience
  • Responsive and helpful customer support
  • Fair pricing, especially when compared to similar apps
  • Seamless integration with various store themes
  • Enhancement of product search capabilities, leading to higher conversions

Common Concerns

  • Issues with app reliability, particularly during critical sales periods (e.g., Black Friday)
  • Problems with mobile layout and customizing filters for some users
  • Instances of poor support response times and communication
  • Reports of bugs and performance issues affecting store operations
  • Concerns over dependence on the app causing disruptions when removed

Final Thoughts

While "Searchanise Search & Filter" boasts powerful features and customization options that many merchants find indispensable, there are notable concerns about its reliability and support during peak times. For those who prioritize app performance and seamless customer support, it remains a recommended choice, though it may not be without its challenges, especially during high-traffic events.

HAL Shoes

Jan 30, 2025  on Shopify

This app has set up filtering features that no other app can accomplish. We’re done our trial and signing up. Customer service worked with us to modify the look exactly to our needs!

doto.com.mx

Jan 29, 2025  on Shopify

Customer support is pretty good, from having a full demo to raising support tickets they are really kind and helpful, congrats team Searchanise.

The Roost

Jan 23, 2025  on Shopify

We would rate this app 10/10. They had the most helpful customer service we've ever witnessed. There was a lot of back and forth but the team made sure the app looked the way we wanted it, despite it taking up quite a bit of their time. The app is working just the way we wanted it to and we'd highly recommend this to anyone looking for a great filter and search app. We tested a few and this is by far the best.

Enduro Sport

Jan 20, 2025  on Shopify

Recently made the switch to Searchanize from another filter app. Prices felt more fair with Searchanize and their support team has been extremely helpful in the set up process. They're super responsive to emails and quick with modifications & fixes. The app is also easier to use without compromising features.

Bulk Candy Store

Jan 14, 2025  on Shopify

I switched to Searchandise from a more expensive app that I used to use when I was on Bigcommerce and I could not be happier. Searchandise does everything the expensive app did, but at a much lower price. I have yet to explore all the app has to offer and I'm looking forward to seeing what else I can do with it. Support is also excellent; I recently sent in a ticket and had an answer within minutes. Most importantly it has had a clear effect on my conversion rate, better search - more conversions.

AUI Fine Foods

Jan 14, 2025  on Shopify

Seachanise is an excellent Shopify app for enhancing product search. It’s user-friendly and improves customer satisfaction. The support team is outstanding, helping with customizations quickly and efficiently. Highly recommend

Gate Furniture

Dec 23, 2024  on Shopify

I used this program for a long time but after I stopped using it, I experienced complete chaos. My website became unusable and I could not find any solution. I was forced to use this program again. I definitely do not recommend it. Because these guys set you up and make you doomed to themselves. They have a business ethic that does not fit any commercial ethics.

PillowFever

Dec 17, 2024  on Shopify

Originally had problems with the look/feel of the filters but I think that had to do more with the template than Searchanise. Their customer service is top notch. I needed help with some customizations and they quickly jumped in to help. That support alone makes me happy to recommend them to anyone interested in a solid filtering app for their Shopify store.

Win Store

Dec 15, 2024  on Shopify

Searchanise is the best search app for Shopify! It seamlessly integrates with our store and helps customers quickly find the products they’re looking for. We’ve noticed an increase in customer engagement and sales since implementing the app. The support team deserves special mention for their exceptional service and dedication. A must-have app for any Shopify store!

Sandbaggy

Dec 08, 2024  on Shopify

Love this app and how much you can really customize your search! And even more so, love how helpful the support team is!!! They made so many custom changes for us, like helping with the layout, coding, and technical work :) This app has already helped a ton, after installing it we've alreday noticed huge decreases in our bounce rates.

Highgrove

Dec 03, 2024  on Shopify

I am writing to express my dissatisfaction with the current state of support for the mobile site search issue. Furthermore, the separate issue regarding the add-to-cart function from site search has yet to be addressed. Any help is much appreciated, please!!!!! UPDATE 04.12.2024 The search is not fixed, and I am still waiting to receive an email from you.

LABEL MENSWEAR

Nov 30, 2024  on Shopify

Searchanise servers were down for one hour on BLACK FRIDAY, meaning zero products were visible on my store leading to many thousands in lost revenue. Good going guys!

Relco London

Nov 28, 2024  on Shopify

Doesn't work and its black friday so we are losing sales. Do not use this app for your business, unreliable and no way to contact anyone.

Highgrove

Nov 28, 2024  on Shopify

I am writing to express my dissatisfaction with the current state of support for the mobile site search issue. Furthermore, the separate issue regarding the add-to-cart function from site search has yet to be addressed. Any help is much appreciated, please!!!!!

Brindisa Spanish Foods

Nov 19, 2024  on Shopify

The customer service team is quick to respond and very helpful. We encountered a couple of bugs and they promptly escalated the issues to their developers, who worked on resolving them for us.

Cargo Clothing

Nov 17, 2024  on Shopify

super happy with their responses as always...stacy was very helpful in my search for answers x...thanks again

Felix Online

Nov 13, 2024  on Shopify

Excelente soporte. Un app que vale la pena tener. En nuestra tienda con muchos SKU's funciona muy bien.

EmPowered By Shopify

Nov 10, 2024  on Shopify

This app is fantastic. Every time I've wanted to customize something, the feature/field to do so was available. I reached out to support for one customization I couldn't figure out, and they (Umida) replied within a few minutes with such a great simple to follow solution (which of course they had already built in as a feature)

York Nordic

Nov 03, 2024  on Shopify

Very pleased with the capabilities and performance of the app. Likewise, the support team is very responsive and timely in helping with questions!

カラコンープロトタイプ

Nov 02, 2024  on Shopify

Excellent customer support! The support team was very responsive and helpful in implementing the collection filters. They provided clear instructions and multiple solutions to choose from. Their method worked perfectly for our needs, and the setup process was straightforward. While we're still exploring additional features, the basic implementation met our requirements and the support experience has been outstanding.

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