Shopify Returns lifecycle apps 2025

Optoro Returns & Exchanges

Digitize returns & exchanges with an easy, intuitive interface Show more

Optoro Returns & Exchanges is a comprehensive platform designed to streamline the entire returns lifecycle, enhancing both customer experience and business efficiency. The app empowers customers with easy, self-service returns featuring straightforward navigation, making the process seamless and stress-free. By facilitating instant exchanges and offering relevant recommendations, Optoro helps drive repurchase rates and boosts customer satisfaction. Businesses can offer exchanges for product variants that ship immediately, minimizing risk and maximizing customer delight. With built-in drop-off options, returns become more convenient and accelerate the restocking process. The platform also allows businesses to configure detailed return reasons, policies, and routing rules, providing a flexible and tailored return experience that aligns with specific business needs. Optoro Returns & Exchanges ultimately aims to increase customer loyalty while enhancing revenue and operational efficiency.

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Self-service returns

Exchange recommendations

Product variant exchanges

Convenient drop offs

Configurable return policies

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Intempt: Growth OS

$53.1 / Month

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Grow faster, more profitably with Customer Lifecycle AI Show more

Intempt: Growth OS is a comprehensive platform designed to optimize the customer lifecycle through 360° customer analytics, web personalization, omnichannel engagement, and predictive segmentation. By utilizing AI-driven marketing campaigns, Intempt helps businesses build a customer-first digital experience that enhances engagement and communication. The platform enables users to sync data from various sources, allowing for in-depth analytics and automated workflows that maximize customer lifetime value. With the ability to visually design omnichannel campaigns, Intempt targets user behavior to deliver personalized upsells and cross-sells via site messages, emails, and SMS. It tracks user events to create dynamic segments based on shopping behavior, providing a holistic view of each customer across all channels. Additionally, Intempt uses an AI scoring engine to predict customer purchasing behavior, ensuring a proactive approach to customer engagement and retention.

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User behavior tracking

Automated workflows

Personalized upsells

Omnichannel engagement

Web personalization

360° customer analytics

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Navidium Returns & Exchanges

$29-$149 / Month

8.2

1 Reviews

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Automate returns or exchanges and upsell free returns. Show more

Navidium Returns & Exchanges is a comprehensive solution designed to streamline the returns and exchange process for e-commerce businesses. It provides a fully automated, rule-based portal that allows customers to redo their orders instantly, minimizing the hassle of handling replacement orders and warranties. With features such as instant replacements, return label printing, and routing shipping insurance claims directly to your internal portal, Navidium drastically reduces customer service requests. The app encourages upselling through free returns and exchanges while offering store credit incentives to boost your revenue. Additionally, businesses can leverage its upsell widget to control and reduce shipping label costs. Navidium ensures there are no contracts, hidden fees, or gated features, allowing you to keep all the widget revenue. Enhance your operations further with tools to upsell products, manage subscription returns, and gain deep insights from analytics on returns.

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Automated returns portal

Rule-based exchanges

Shipping claims management

Instant order redo

Return label printing

Incentivized store credit

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Returns Plus ‑ Australia Post

(1/5)

1 Reviews

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Offer easy returns, with printer-less returns & dynamic rules. Show more

Returns Plus ‑ Australia Post is an efficient, customizable platform designed to streamline the return process for businesses and their customers. It offers automation features that allow businesses to set specific rules for non-returnable items, return windows, return locations, and approvals, removing the hassle from the return process. Customers benefit from a user-friendly interface, enabling them to initiate returns with just a few clicks and choose from a vast network of drop-off points. For businesses with an Australia Post parcel contract handling over 5,000 return parcels annually, the setup can be completed in two straightforward steps. The platform enhances brand identity by being fully customizable and integrates seamlessly with existing systems to track return intentions. Additionally, Returns Plus supports printer-less returns, making it convenient for customers to return items at post offices or retail partners without needing return labels.

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Order integration

Automate returns

Dynamic rules

Drop-off points

Customisable platform

Printer-less returns

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Returbo: Returns & Exchanges

$29-$450 / Month

9

57 Reviews

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Automatic returns, exchanges, and complaints! Show more

Returbo is a cutting-edge application designed to streamline the post-purchase experience for Shopify store owners. This powerful tool modernizes how returns, exchanges, and complaints are handled by providing customers with a digital return form for self-registration and generating return shipping slips automatically. Integrated directly into your website, Returbo allows for seamless operation, including automatic tracking and effortless management. The app also enhances communication by keeping customers informed through timely email notifications. Additional features such as the option to attach images and comments ensure a comprehensive approach to resolving customer issues. By facilitating an easy exchange process, Returbo not only boosts sales but also enhances customer satisfaction. Experience the simplicity of handling returns and exchanges on autopilot with Returbo.

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Email notifications

Automatic tracking

Self-registration

Autogenerated slips

Effortless management

Image & comments attachment

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ReturnGO Returns & Exchanges

$23-$297 / Month

9.2

359 Reviews

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Manage Returns, Exchanges, Refunds, Return Labels & Credits Show more

ReturnGO Returns & Exchanges is an innovative platform designed to streamline and simplify the returns and exchanges process for businesses. With its exchange-first approach, the app offers a seamless experience through an AI-powered return portal that facilitates one-click exchanges. Users can customize return and exchange policy rules, eligibility conditions, and resolutions to automate their RMA processes and email notifications, enhancing efficiency. The platform also provides comprehensive order tracking and notifications, ensuring a complete end-to-end post-purchase experience. Additional features include managing product and variant exchanges, gift returns, order cancellations, and store credits, along with flexible return reasons and the ability to upload images and videos. Automation rules, such as auto-exchange and auto-refund, further enhance the ease of returns, while automatically generated pre-paid return shipping labels assist in hassle-free tracking. Integrations with various shipping carriers, 3PLs, ERPs, helpdesks, and APIs ensure ReturnGO seamlessly fits into existing workflows.

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Store credit options

Order tracking

One-click exchanges

Carrier integrations

Automated return portal

Policy rule customization

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Final Returns & Order Exchange

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Order returns, refunds and exchanges is now easy and unlimited

Effortless returns

Exchange simplified

Simplified communication

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ReturnPostage Automate Returns

$7-$99 / Month

8.2

1 Reviews

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Save time with an automated returns process for your store Show more

ReturnPostage Automate Returns is designed to streamline the e-commerce returns process for retailers. This app provides an automated system to generate return labels and emails, making returns management efficient from start to finish. Customers can enjoy a hassle-free experience with a returns widget on your site, allowing them to initiate returns with ease. With ReturnPostage, you can monitor all return requests in real-time through convenient email notifications. The app enhances customer satisfaction by keeping track of returns and ensuring prompt handling. By automating returns and refunds, businesses can save valuable time and resources. Additionally, the app supports seamless integration with various sales platforms, ensuring you stay organized and responsive.

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Email notifications

Generate return labels

Automated returns process

Send return emails

Manage e-commerce returns

Tracking returns

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PostCo Returns & Exchanges

$49-$479 / Month

9.1

91 Reviews

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Automate returns from store credit, exchanges to labels & more Show more

PostCo: Returns & Exchanges is an innovative app designed to transform the traditional returns process into a revenue-retaining, cost-effective, and customer-centric experience. It offers businesses the ability to create a customized returns portal, optimizing return policies to enhance customer satisfaction and loyalty. With the introduction of reNEW, PostCo enables a unique opportunity for customers to purchase items directly from returners, thereby reducing warehousing costs and promoting environmental sustainability. The app boasts a quick setup process and provides custom onboarding and integration possibilities for a seamless experience. Users can configure policy rules, offer various returns options like store credit, refunds, or exchanges, and automate shipping label generation with numerous integrations. Additionally, PostCo personalizes the return flow by incorporating elements like questions, return reasons, and image uploads, while also unlocking peer-to-peer returns for a novel sales channel.

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Store credit options

Automate returns

Shipping label automation

Revenue retention

Offer exchanges

Custom portal design

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Postship Returns & Exchanges

8.2

35 Reviews

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Turn Returns to Revenue with Exchanges & Store credits Show more

Postship Returns & Exchanges is a comprehensive app designed to streamline your returns, exchanges, and refunds management in one convenient location. It offers a customer-friendly yet fully customizable portal, allowing businesses to enhance their brand's return experience. The app simplifies logistics by automatically sending return labels and facilitating in-store returns, while also enabling refunds via store credit or discount coupons. Seamlessly integrate with your chosen logistics and WMS for efficient operation, ensuring smooth handling of returns. For Shopify users, Postship Returns automatically creates replacement orders, optimizing the entire returns process. It also features swift order status updates, a beautiful tracking page, and reliable customer notifications to minimize "Where Is My Order" (WISMO) queries. Special features tailored for dropshippers ensure that your business remains efficient and customer-focused.

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Logistics integration

Customizable portal

Custom tracking page

Store credit refunds

Wms integration

Automate process

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Happy Returns

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Simplify returns with 4,000+ locations for easy, immediate refunds. Show more

Happy Returns by PayPal offers a seamless and efficient solution for managing product returns and exchanges. With a network of over 4,000 Return Bar locations, customers can easily return or exchange items without worrying about printing labels or packaging, with immediate refunds available. The app provides merchants using PayPal Checkout a branded portal to automate returns and exchanges, allowing for customization of return reasons, refund methods, and policy rules. It also encourages converting refunds into exchanges by recommending alternatives based on the customer's return reasons and available inventory. For international returns, the app ensures a standardized experience with language localization and flexible shipping options, simplifying the process for both shoppers and customer service teams. Additionally, Happy Returns helps reduce shipping costs by offering competitive shipping rates and a box-free drop-off service at Return Bars in the U.S.

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Automate returns

Reduce shipping costs

Exchange recommendations

Immediate refunds

International returns

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Customer Account Pro : MT

$8-$20 / Month

6.7

75 Reviews

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Improve the customer accounts page with edit profile and more Show more

MT: Customer Dashboard Pro is a versatile app designed to enhance the customer account experience by offering a range of customizable features. Merchants can create a personalized interface by adding custom fields and menus, adjusting the color palette to align with their brand, and using advanced styling options through custom CSS. Customers benefit from an improved portal where they can manage their profiles, view detailed order history, easily reorder, and update personal information and delivery addresses. The app simplifies the customer experience with its intuitive order management features, including the ability to change passwords effortlessly. Additionally, Customer Dashboard Pro supports multilingual translation, making it accessible to a diverse user base. This tool not only empowers merchants with customization options but also enriches customer interactions by providing a seamless, branded account page.

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Custom css

Custom fields

Profile management

Order history

Easy reordering

Custom menus

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Because: CRO + Personalization

$99-$499 / Month

8

124 Reviews

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Add dynamic website content to personalize any page in minutes Show more

Because: CRO + Personalization is a powerful app designed to enhance your e-commerce website's conversion rates by seamlessly integrating high-converting content across your home, collection, product, and cart pages. Utilizing data from Klaviyo segments, UTM parameters, and Shopify products, it personalizes user experiences without the need for coding expertise. This app transforms every marketing campaign into an effective A/B test, enabling businesses to optimize performance and maximize revenue. Users can quickly add banners, top bars, and badges using an intuitive, Canva-like editor, eliminating the need for ongoing developer assistance. Because also supports dynamic personalization, allowing you to tailor customer interactions through real-time data insights. With options to inherit your theme's style or customize to match your brand, it offers flexibility and ease-of-use for enhanced shopper engagement.

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A/b testing

Dynamic content

Theme customization

Klaviyo integration

Personalized banners

Canva-like editor

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SunFrog Solutions

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SunFrog Solutions Fulfillment Services Show more

SunFrog Solutions is your go-to app for seamlessly accessing SunFrog's comprehensive print-on-demand services. Whether you're looking to create custom apparel, drinkware, footwear, stickers, signs, hats, or unique blanks, this app covers all your needs. It expertly manages the entire lifecycle of your orders—from quality control of artwork to high-quality printing, packaging, shipping, and fulfillment. The app features a user-friendly drag-and-drop product builder, making customizations effortless. Stay informed with real-time sales and fulfillment reporting and benefit from integrated customer service management tools. SunFrog Solutions offers a personalized approach to brand and product management, backed by a dedicated sales team ready to support your success in the print-on-demand industry.

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Drag and drop product builder

Real time sales reporting

Customer service tools

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Pepperjam

(2.6/5)

2 Reviews

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Single destination end-to-end affiliate lifecycle management Show more

Pepperjam is a dynamic app designed to enhance your marketing strategy by leveraging partnerships to achieve omnipresence across the entire customer journey. It offers a comprehensive solution for businesses to expand their reach without the hefty expenses associated with traditional sales and marketing channels. With a pay-for-outcome model, Pepperjam focuses on delivering results by connecting you with the right partners, tracking performance, and optimizing collaborations. The app provides robust tools for real-time analytics, ensuring that you can measure outcomes effectively and automate rewards. Furthermore, Pepperjam ensures brand safety through continuous compliance and fraud monitoring. By integrating these features into a single platform, Pepperjam empowers businesses to efficiently navigate the complexities of modern marketing landscapes.

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Partner discovery

Automate rewards

Brand safety

Track insights

Optimize partnerships

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Partnerize

1 Reviews

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Single destination end-to-end affiliate lifecycle management Show more

Partnerize is a comprehensive app designed to extend your business's reach effectively across various channels, mediums, and devices. By leveraging the power of partnerships, it offers a sustainable alternative to traditional sales and marketing strategies, enabling omnipresence across the customer journey. The platform fosters seamless collaboration with right-fit partners, enhancing the discovery and activation process. Its robust tracking infrastructure provides deep insights and flexible scalability, helping businesses monitor and optimize their partnerships efficiently. With real-time analytics, Partnerize ensures you can measure success accurately and automate reward systems effectively. Furthermore, its built-in compliance and fraud monitoring features safeguard your brand, ensuring a secure and trustworthy partnership ecosystem. Partnerize simplifies partnership management, making it a pivotal tool for businesses seeking growth and expansion through strategic collaborations.

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Real-time analytics

Partner discovery

Flexible tracking

Partnership optimization

Brand safety

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Deck Commerce Order Management

8.2

1 Reviews

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Simplify & automate processing throughout the order lifecycle. Show more

Deck Commerce Order Management System (OMS) is a comprehensive solution designed to streamline and automate the entire direct-to-consumer order lifecycle, from the moment an order is placed to delivery at the customer's door. This app excels in managing omnichannel orders by using automated workflows that are driven by customizable business rules, ensuring efficient processing and fulfillment. It features smart fulfillment routing that optimizes order logistics and provides a real-time view of order history across all selling channels, enhancing transparency and customer satisfaction. With advanced transaction processing capabilities, the system handles payments, shipping, and returns efficiently, reducing operational burdens. Deck Commerce also incorporates robust Enterprise Inventory Management, enabling businesses to showcase and distribute products from any location seamlessly. This app is an excellent choice for businesses seeking to enhance their order management processes and provide a seamless customer experience.

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Inventory management

Automated workflows

Order orchestration

Transaction processing

Fulfillment routing

Order history view

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CSS Investor Portal

$19.99 / Month

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Get investors to invest with confidence Show more

The CSS Investor Portal is a dynamic platform designed to bridge the gap between store owners and potential investors, enabling efficient external fundraising for store projects. Store owners can utilize this portal to attract investment by showcasing growth potential, while investors are provided with a comprehensive dashboard to track product performance and expected returns. The app offers seamless functionalities, including options to add or remove investors, manage profit sharing agreements, and access detailed monthly reports highlighting profit shares and returns. This facilitates a transparent and organized investment process, ensuring both parties are well-informed about their financial engagements. Overall, the CSS Investor Portal empowers store owners to expand their businesses with external financial support while offering investors a clear view of their investment benefits.

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Dashboard monitoring

Add/remove investor

Manage profit share

Profit share reports

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Radial Fraud Zero

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Protect your profits with an enterprise fraud zero solution. Show more

Radial Fraud Zero is a sophisticated fraud management solution designed to safeguard online businesses from fraudulent activities while simultaneously boosting sales and customer satisfaction. As a fully outsourced, end-to-end service, it offers a comprehensive, yet adaptable, approach to eCommerce fraud prevention, ensuring zero chargeback fraud liability for your enterprise. Backed by robust service level agreements (SLAs), Radial Fraud Zero provides businesses with confidence in their risk management strategies by delivering on its promises. Leveraging years of industry experience and state-of-the-art detection tools, including machine learning and artificial intelligence, the app delivers industry-leading approval rates for transactions. Users benefit from a peerless manual review team that maintains guaranteed service levels, supporting a frictionless purchasing experience for customers. Its full chargeback solution encompasses both fraud and non-fraud scenarios, providing document presentment and analytics to ensure comprehensive protection and insight.

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End-to-end management

Fraud risk elimination

Increased order conversions

Sales enhancement

Customer protection

Frictionless purchasing

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Lila

$99-$899 / Month

8.2

2 Reviews

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Plan your product assortment and split your budget by category Show more

Lila is a powerful tool designed to streamline assortment planning and enhance your product decision-making process. By employing advanced analytics, Lila reduces analysis time significantly, saving you up to 40 hours per month, and helps minimize end-of-year inventory. The app enables efficient demand forecasting and assists in budget allocation with its open-to-buy feature, ensuring optimized planning for new product collections. Lila's product analysis provides invaluable insights into product performance, offering data-driven suggestions based on historical comparisons with similar products. Additionally, it helps you determine the optimal purchase budget by category and forecast your sales impact on yields and budgets. With features to manage and send purchase orders to suppliers and receive inventory, Lila ensures you stay on top of stock management. Therefore, if you're looking to understand how to effectively split your purchases by size or other variants, Lila provides the solutions you need.

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Purchase order management

Variant management

Demand forecasting

Product analysis

Budget management

Assortment planning

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Shopify Returns lifecycle apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Optoro Returns & Exchanges

Intempt: Growth OS

Navidium Returns & Exchanges

Returns Plus ‑ Australia Post

Returbo: Returns & Exchanges

ReturnGO Returns & Exchanges

Final Returns & Order Exchange

ReturnPostage Automate Returns

PostCo Returns & Exchanges

Postship Returns & Exchanges

Happy Returns

Customer Account Pro : MT

Because: CRO + Personalization

SunFrog Solutions

Pepperjam

Partnerize

Deck Commerce Order Management

CSS Investor Portal

Radial Fraud Zero

Lila