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Monocle: AI Personalization logo

Monocle: AI Personalization

Develop by Shopify
Free plan available

AI-driven personalized promotions optimizing revenue and customer lifetime value.

Real-time analytics
No-code integration
Dynamic campaigns
Pop-up optimization
Email & sms optimization
4 Reviews
9.1

About Monocle: AI Personalization

Launched Nov 12, 2023

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Introduction Video

Description

Personalize Every Customer Interaction with AI-Powered Marketing

Monocle is an AI decisioning platform that helps consumer brands personalize every marketing interaction. We deploy AI marketing agents that make real-time, user-level decisions (messaging, offers, and on site experiences) across the customer journey driving higher conversion rates and customer lifetime value. Join brands like Mejuri, True Classic, Mila, and Death Wish Coffee in delivering the right message to the right customer at the perfect timing.

Monocle is an AI decisioning platform that helps consumer brands personalize every marketing interaction. We deploy AI marketing agents that make real-time, user-level decisions (messaging, offers, and on site experiences) across the customer journey driving higher conversion rates and customer lifetime value. Join brands like Mejuri, True Classic, Mila, and Death Wish Coffee in delivering the right message to the right customer at the perfect timing. more
  • AI Powered Flows & Journeys: AI agents personalize message, timing, and channel
  • High-Converting On-Site Experiences: Trigger experiences at the right time
  • Automated Retention Interactions: Engage lapsed users to grow retention
  • Cross-Channel Analytics: Track performance instantly across all channels
  • No-Code Integration: Sync with email and SMS platforms seamlessly

Pros

  • AI-driven personalization optimizes revenue and customer lifetime value, offering a tailored approach to promotions.
  • Automatically delivers personalized promos, reducing manual workload and increasing efficiency.
  • Used by reputable brands like Death Wish Coffee, True Classic, Honeylove, and Obvi, which indicates trust and effectiveness in its approach.
  • Comprehensive tools like email and SMS optimization, pop-up deployment, and dynamic campaigns address various promotional needs.
  • Real-time analytics offer instant tracking of performance across all channels, allowing for quick adjustments.
  • No-code integration simplifies the setup process, making it accessible for businesses without extensive technical expertise.

Cons

  • The necessity of handling 'millions of customer signals' may imply potential data privacy concerns or the need for substantial data infrastructure.
  • Reliance on AI means performance may vary based on data quality or specific industry application.
  • Some businesses might find the cost associated with advanced AI platforms like Monocle prohibitive.
  • The detailed nature of the app's capabilities might require a learning curve for businesses unfamiliar with AI-driven strategies.

Top Helpful Reviews

ORIGIN

Oct 21, 2025  on Shopify

Monocle is an excellent tool with an even better team. We've seen very strong results using it for our business, which has been made easier by how available their team has been when we've had questions or requests. We began using Monocle to become more efficient in how we offer discounts, but they've continued to add powerful tools like AI journeys which have helped us to supplement gaps in our e-mail flows. I would highly recommend Monocle to any business looking to stay towards the forefront of the AI wave within eCommerce.

True Classic

Oct 21, 2025  on Shopify

Monocle unlocked a level of personalization we couldn’t achieve before. We saw a clear lift in engagement and revenue after implementing Monocle. Also special shoutout to Noam and Ariel - they are patient, always willing to support any of our custom requests, and are very open to feedback in their dev roadmap. I fully endorse their application & service! 10/10!

Death Wish Coffee

Oct 20, 2025  on Shopify

Super effective tool. In-depth reporting. Exceptionally hands-on team. You kind of can't ask for more from a vendor. Monocle has helped us increase conversion across all flows we've integrated it into. Now, the inclusion of AI journeys is helping us mitigate even more lift on the side of our team. The dashboard makes it easy to monitor everything we have running, capitalizing on any lifts we're seeing. The Monocle team goes above and beyond when it comes to onboarding and building as well.

The Perfect Jean

Mar 27, 2024  on Shopify

Loved working with the Monocle team! They were hands on and were able to provide us with a great lift!

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