Return Prime: Return → Revenue

Develop by Appsdart Solutions Private Limited

$19.99-$149.99

/ Month

Free plan available

Make revenue through returns, send automated labels & refund

Automated return labels

In-store returns

Refund alternatives

Logistics integration

Seamless migration

Customizable portal

Smart exchanges

Api integrations

Automated replacement orders

About Return Prime: Return → Revenue

Launched Oct 07, 2020

Built by Appsdart Solutions Private Limited

Email :

[email protected]

Address

Berlin, DE

Website Support Portal Privacy policy FAQ Document

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Description

Convert returns into revenue & exchange. Built for brands of all scale. Multilingual return portal.

Return Prime helps you manage all returns, exchange and refunds at one place. Send return label, offer in-store return, refund via store credit & automate process for more efficient returns management. Connect your choice of logistics and WMS for a seamless returns operation. Migrate to a futuristic solution easily from any other returns app.

Customer friendly return portal yet fully customisable
Automatically send return label and create replacement orders on Shopify
Refund to card or gift card along with other refund methods
In-store returns, smart exchanges, promote store credit refunds and lot more
Connect with 30+ apps or build your own integration using our webhooks and APIs

Pros

Highly feature-rich, supports returns, exchanges, and refunds in one place
Automates process for efficient returns management
Supports multiple refund methods, including store credit and cards
Offers in-store returns and promotes store credit refunds
Connects with over 30 apps; offers APIs and webhooks for custom integrations
Customer-friendly and customizable return portal
Easy migration from other returns apps
Excellent customer support; quick, helpful, and efficient
Regularly updated with new features and quick bug fixes
Positive user reviews about the interface for both customer and admin
Cost-effective compared to other similar apps
Eases tracking and management of returns on a single platform
Reduces customer complaints about returns processes

Top Helpful Reviews

Melissa TH

Apr 09, 2025 on Shopify

So Friendly for user when i'm setting configuration and easy to understand work flow process nice to have in your store :D

bentelinn home

Apr 03, 2025 on Shopify

The potential of the app is high, however essential menu adjustments (in the exchanges) are not possible. Besides that you cannot switch off the overlays in the app, which keep showing up every single time you log in, very annoying.

Stella Rose Jewelry

Apr 02, 2025 on Shopify

best support and app that i ever used so far in Shopify. support team responded me with patient and explain everything step by step.i really appreciated for you help.

DURADERO

Apr 01, 2025 on Shopify

This app has been a disaster for Duradero. The day we turned on automation for returns and exchanges it retroactively refunded all exchanges for the previous 30 days totaling over $20,000. Over $11,000 was directly deducted from our account in one day before we discovered it and turned it off.. We thought it was theft but it was bad programming. It was difficult to contact them, they are based in India and it took over 48 hours to get a response. After 5 weeks of back and forth they did issue us a $3500 credit in the Shopify store. This issue happened to coincide with an acquisition of their company so this really felt like they swept us under the rug and stalled as long as possible for resolution. They claim this was some error on our part but how could you possibly have an app that could be programmed to issue retroactive refunds on exchanges??? This was a nightmare and I would recommend NOT using this app. We used LOOP before, no issues. We now use REDO and would recommend either of those options. REDO is a better value by far and the service level and the team there are tremendous.

Dorfman Milano Hats

Mar 28, 2025 on Shopify

One of the best apps in the Shopify app store. If you are looking for an app that can help you Return or Exchange products, look no further. They have many integrations for different systems, many customizations for processing reasons, and email templates that are also customizable. The secret gem of this app is their support team. Any questions or problems my team or I encounter, they are extremely quick to get back to us and they make sure to follow up in a timely manner, as well.

The Postbox

Mar 26, 2025 on Shopify

We have been using this Return prime for years and they gave us nothing but good service. Customer service is really responsive.

Lickity Split

Mar 20, 2025 on Shopify

I spoke with Wonder today for help setting up returns in my store. They were prompt, helpful and integrated the app with my shopify store in minutes! I'm not particularly tech savvy, so it was great to have someone there to help so quickly.

TOC (THE OUTFIT CO)

Mar 18, 2025 on Shopify

we recently installed this app and it made our business so better. The team is very responsive and replies very quickly.

BONYHUB

Mar 11, 2025 on Shopify

Amazing support provided by hyelladi pindar to set up my returns store absolutely easy and fabulous support provided by him highly reccomend his work.