Great app and very very helpfull staff (Jessa). She was very well trained and very kind - It took her only a few minutes to sort out my issue!

The team has been amazing!! First i had a call with Roj and i have been chatting with Riz for hours now and we are still at it! Extremely responsive!! if the app is like the people they have on board taking care of customers then i can feel the success already!!! Thank you so much!!!

It's a little complicated figuring out the app but the support has been super duper helpful! They're always available, and can solve my problem right away! Shoutout to Jessa for attending to my ticket, she's been great!!

Jon was really helpful in giving me info on how to modify the 'Referral Extension' of the 'Thank You' Page

Amazing APP!!! i just hope to be able to enjoy all of its potential. JON form assistance has been very patient in answering all the thousands question i had about setting up the app. Highly recommended

A bit fiddly to set up but easy when you've got the hang of it, and Charlie on help was super quick to respond and resolved all of my queries.

Jon was super helpful in making sure I understand how to set up referral email flows in ReferralCandy. Thank you!

Great support, very helpful with any issues we have experienced. The tool is pretty good at identifying potentially fraudulent activity and flagging it for disapproval. It seems to disapprove self-referrals quite well, but there are still a few that sneak through. I just wish there were also a way to place a hold on the referred friend reward if the sale is identified as a potentially fraudulent self-referral.

Roj from customer support was a great help, he helped me through setting up my affiliate program. Thanks Roj.

This is the first time I’ve experienced such fast, responsible, and proactive tech support. I’m confident the app’s features are excellent as well. I’m truly impressed that you not only provided the necessary information but also followed up to check the results. Thank you.

Would highly recommend, had a slight issue with a campaign but got in touch with the team and Jessa explained it and we got to a solution 10/10!

ReferralCandy has been a game-changer for our store’s referral program. The setup was smooth, the features are powerful, and the results started showing almost immediately. The widget is sleek, customizable, and integrates seamlessly into our site. What impressed us the most is the support team — they are responsive, friendly, and go above and beyond to help you get the most out of the app. Even when we had a custom styling requirement for widget positioning, they provided guidance and support that made it easy to implement. Highly recommended for any store looking to grow through word-of-mouth and customer loyalty. If you're on the fence — go for it. You won’t be disappointed!

Well I just started using referral candy today and I have not yet sent the affilate links so I dont have much experience yet. However the customer service has been very prompt and great so that is a pretty important thing for me when choosing what apps to use. I rate Jons help as a 10/10 was very helpful and patient. We resolved everything.

This app is especially worth it for companies that use Klaviyo - super easy integration and works smoothly. The different options for referrals are also more than enough. Furthermore - Jessa was super helpful with all questions - 10/10 support.

Jessa helps was so efficient, she was very patient with me when I could not find informations and invoices in my Referral Candy app. Thank you so much for your help Jessa!

Customer support Lariza has been amazing and very helpful. The app works as expected, with a few quirks and API limitations. What really makes a difference is how the team works with you to solve issues. Excited to grow our referral program with this tool!

We are busying using Referral Candy to scale our Refer a Friend campaign. We have been very impressed with the development support and availability to get us up and running, and look forward to launching the campaign soon! Jon and Innah have been particularly attentive to us, which we truly appreciate!

We've been using ReferralCandy for quite a while now and have always been very satisfied with the customer support, especially Jon, who has consistently shown great professionalism ! Big thanks to him

Jessa has great knowledge and patience, she's helped me set up the full campaign single handedly. Really great customer support!

Jon was incredibly helpful and got my issue resolved in the same day! I really appreciate the dedicated support.