A bit fiddly to set up but easy when you've got the hang of it, and Charlie on help was super quick to respond and resolved all of my queries.

Jon was super helpful in making sure I understand how to set up referral email flows in ReferralCandy. Thank you!

Great support, very helpful with any issues we have experienced. The tool is pretty good at identifying potentially fraudulent activity and flagging it for disapproval. It seems to disapprove self-referrals quite well, but there are still a few that sneak through. I just wish there were also a way to place a hold on the referred friend reward if the sale is identified as a potentially fraudulent self-referral.

Roj from customer support was a great help, he helped me through setting up my affiliate program. Thanks Roj.

This is the first time I’ve experienced such fast, responsible, and proactive tech support. I’m confident the app’s features are excellent as well. I’m truly impressed that you not only provided the necessary information but also followed up to check the results. Thank you.

Would highly recommend, had a slight issue with a campaign but got in touch with the team and Jessa explained it and we got to a solution 10/10!

ReferralCandy has been a game-changer for our store’s referral program. The setup was smooth, the features are powerful, and the results started showing almost immediately. The widget is sleek, customizable, and integrates seamlessly into our site. What impressed us the most is the support team — they are responsive, friendly, and go above and beyond to help you get the most out of the app. Even when we had a custom styling requirement for widget positioning, they provided guidance and support that made it easy to implement. Highly recommended for any store looking to grow through word-of-mouth and customer loyalty. If you're on the fence — go for it. You won’t be disappointed!

Well I just started using referral candy today and I have not yet sent the affilate links so I dont have much experience yet. However the customer service has been very prompt and great so that is a pretty important thing for me when choosing what apps to use. I rate Jons help as a 10/10 was very helpful and patient. We resolved everything.

This app is especially worth it for companies that use Klaviyo - super easy integration and works smoothly. The different options for referrals are also more than enough. Furthermore - Jessa was super helpful with all questions - 10/10 support.

Jessa helps was so efficient, she was very patient with me when I could not find informations and invoices in my Referral Candy app. Thank you so much for your help Jessa!

Customer support Lariza has been amazing and very helpful. The app works as expected, with a few quirks and API limitations. What really makes a difference is how the team works with you to solve issues. Excited to grow our referral program with this tool!

We are busying using Referral Candy to scale our Refer a Friend campaign. We have been very impressed with the development support and availability to get us up and running, and look forward to launching the campaign soon! Jon and Innah have been particularly attentive to us, which we truly appreciate!

We've been using ReferralCandy for quite a while now and have always been very satisfied with the customer support, especially Jon, who has consistently shown great professionalism ! Big thanks to him

Jessa has great knowledge and patience, she's helped me set up the full campaign single handedly. Really great customer support!

Jon was incredibly helpful and got my issue resolved in the same day! I really appreciate the dedicated support.

ReferralCandy has been an incredible addition to our Shopify store. The integration was seamless, and setting up our referral program took no time at all. Everything runs smoothly in the background, allowing us to focus on growing our brand while our customers spread the word for us. The automated referral flow is intuitive and customer-friendly. Since launching, we’ve seen a noticeable increase in repeat purchases and new customer referrals. It’s helped us turn satisfied customers into active promoters. The support team is also fantastic—responsive, helpful, and always available when we need assistance. If you're looking for a reliable and effective way to boost word-of-mouth marketing and customer loyalty, ReferralCandy is the perfect solution. Highly recommended!

Great referral app, very easy to deploy and to use. I had a technical problem pausing my campaign for some months without wanting it, and they offered a credit for those months (kind of a refund for those unused months, that we didn't notice at all). Great help from Jessa on that matter btw. Thank you Jessa.

Jessa has been incredibly helpful in getting our referral campaigns set up properly and guiding us through how to fine-tune everything on the front end. She was clear, patient, and super knowledgeable—exactly what you need when you’re diving into a new tool. Thanks to her support, everything is ready to go, and I’m really excited to see how ReferralCandy performs now that we’re going live. Huge thanks, Jessa!

Had three great guys helping me to set the app and launch all emails. Got a bit lost into the app as I did not know when the emails would be sent and in which sequence so i was trying to understand the flow of action when the system triggers which email. With the help of 3 great guys Charlie, Sam and Roj got my way into this and have it up and running. Thank you all for your continuous support and patience to guide me step by step in the process.

Jon is very professional and was able to help me set up my Referralcandy quickly, it's a very easy process, I highly recommend Referralcandy.