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Customer reviews: eBay Integration ‑ QuickSync

Develop by R. I. T. N. S.

Reviews (132)

Overall rating
4.8

What Merchants Think

Overall, merchants view the "eBay Integration ‑ QuickSync" app positively, largely due to its customer support. Many appreciate the ease of integration between Shopify and eBay, though there are varying user experiences. Some users reported seamless functionality, while others faced challenges with product syncing and data transfer.

Key Strengths

  • Exceptional customer support, particularly by representatives like Joseph, Omar, and Arianne.
  • Seamless setup and integration process, saving time on data management.
  • Effective real-time syncing between Shopify and eBay, simplifying inventory management.
  • User-friendly interface with proactive support.
  • Free to use, providing cost-effective e-commerce solutions.

Common Concerns

  • Issues with syncing large product catalogs or maintaining product listing accuracy.
  • Instances of eBay inventory being incorrectly adjusted or not syncing correctly.
  • Encountered bugs and incomplete functionality, requiring further development and refinement.
  • Some reports of inconsistencies when syncing product details like shipping information and tracking numbers.
  • Customer support often requests reviews before users can fully assess app functionality.

Final Thoughts

The "eBay Integration ‑ QuickSync" app is highly valued for its outstanding customer service, which significantly enhances the user experience. While it offers a promising solution for Shopify and eBay integration, it faces some operational challenges. Continued development and troubleshooting could enhance its performance, making it a top choice for easy and cost-effective online store management.

One Revolver Surfboards

Jul 14, 2024  on Shopify

Very easy to use and customer support is incredibly helpful! I highly recommend using this app to sync eBay and shopify.

Laadalia Beauty

Jul 14, 2024  on Shopify

Joseph from customer service is simply amazing. He walked me through the entire process and helped me tremendously. The best customer service ever & I am so happy I found this app!

Tiny Tots Playhouse

Jul 13, 2024  on Shopify

Wow!! Omar was knowledgeable and responded with great information to help me get on the right track. I was surprised at how fast and responsive the chat was. By far the best experience I’ve had.

MAGSHOP

Jul 11, 2024  on Shopify

This should not be released yet. It needs to stay in BETA. As soon as you begin they want to you set on the chat app and talk with customer service about every step and then they ask if it worked but usually it doesn't. Very difficult to import or sync products. Finally after week or so of chatting every day with their support I finally got some products to show up but 90% of the products didn't have images. I love the idea of a free app to simply sync eBay to shopify and I gave this a very solid try over 2 weeks I've had it installed ad wanted it to be a fantastic solution. Please not that my store has over 2700 products and I feel like maybe the app like times out or something it just doesn't do what it should do and that makes me sad. Their support team is very friendly and always available 24/7 and for every issue they make you feel good like your problems are about to be solved but it never gets solved. They kept asking me to leave 5 star review before I could even tell if the app was working and I'm assuming that is why they have the good reviews. Maybe my store is too big? I don't know but I'm going to go back to Sellbrite because I know it works well but it isn't free.

Jeans Town

Jul 11, 2024  on Shopify

I work with several Shopify stores and therefore like to keep my apps and data separate. What bothers me here is that although you are logged in with one Shopify store, the app mixes it with the data of my other Shopify stores in the QuickSync app. This should be improved. The menu navigation could also be improved. However, since the app is free, 3 stars.

Stand Out Hair Co

Jul 09, 2024  on Shopify

Joseph helped me and i feel warm and fuzzy inside. He makes me feel like a queen. I want to marry now!

Little Treasure Hunters

Jul 09, 2024  on Shopify

Excellent service received from Omar the Customer Success Agent to get my Shopify products synced with Ebay. He took time to walk me through the process from the moment I downloaded the app from the store. 5 star service. Thankyou.

Uneedum

Jul 08, 2024  on Shopify

Just started using the app. So far so good. The customer service was amazing!!! I haven't had such prompt and great help from a company in a very long time. Highly recommend!

Planet Adora

Jul 08, 2024  on Shopify

Finally, I found the app to sync with ebay without much complications and for free. Though the app is free, the support team helps to do the complete set up and answers all the questions. I highly recommend this app to sync the products and orders with ebay.

ParaskyTech

Jul 08, 2024  on Shopify

I got helped Thea from eBay Integration - QuickSync and she was very patient with me, and I wanted to express my gratitude. Thank you so much for your exceptional assistance. Your expertise and support made the process smooth and efficient. I appreciate your dedication and help in uploading and integrating my products seamlessly.

Timeless Innovation UK

Jul 07, 2024  on Shopify

I originally started with the ETSY sync app and the customer services operator kindly pointed me in this direction too. I am new to both, so it's early days and so far, so good. I can certainly vouch for the representative who helped me (Joseph). He was very polite, had an excellent command of English and made the whole process seamless. He's a credit to QuickSync and they are headed in a very positive direction if all their reps are like Joseph!

The Tiny Toddlers

Jul 07, 2024  on Shopify

Still practising with this App, but so far looks great, and will make the crossover between Ebay & Shopify Thank you Omar for answering my questions within seconds!!!

Eye See You London

Jul 07, 2024  on Shopify

Jayson was super helpful and kind. I totally recommend him and the services that this app provides. Wishing to have more people like Jayson. Thank you again for your patience and your help

Punch Twice Productions, LLC

Jul 06, 2024  on Shopify

I was new to this app and was stuck on how to sync my products to Ebay, to my pleasant surprise they have excellent customer service chat was available even super late at night, Adrianne the customer service rep provided outstanding customer service, was very knowledgeable and patient with me as I was slow in responding as I was learning the tool at same time. I appreciate all her assistance lots! Thanks!

sisex

Jul 05, 2024  on Shopify

Perfetto, non ho mai trovato una persona gentile e disponibile come il Giovane Khaled, ottimo servizio, appena installa sono stato subito contattato senza nulla chiedere bravi perfetto in tutto

The Collectables Vault

Jul 04, 2024  on Shopify

Amazing service offered by Joseph and a pleasant chat as well! An absolute winner of an app as it provides so much convenience in a clean and simple to use UI system. I highly recommend this app so give it a try.

REDEEMD

Jul 03, 2024  on Shopify

Joseph was a huge help getting this setup. He was extremely kind and patient with me. Had a great experience using their Etsy application also, so plan on using this for eBay as well.

Masgenta

Jul 01, 2024  on Shopify

This app has an amazing customer service, I recommend this app, and also give me tips and tricks, that is great

Soft Claws

Jul 01, 2024  on Shopify

Quicksync has been a game-changer for my e-commerce business. Setting it up to sync my Shopify products to eBay was quick and easy. Omar from their support team was incredibly helpful, guiding me through the integration process and ensuring everything was set up correctly. The app’s intuitive interface made the process hassle-free, saving me a lot of time. The real-time synchronization feature ensures that any updates I make on Shopify, like price changes or inventory updates, are instantly reflected on eBay. This keeps my listings accurate and prevents overselling. Quicksync also supports multiple currencies and custom templates, making it perfect for reaching different markets. Highly recommended for anyone looking to simplify their multi-platform selling!

Harmony Haven

Jul 01, 2024  on Shopify

I was having an issue to figure out how to get my import exports completed, and Omar popped up and asked if I would like help. I was hesitant at first due to I thought he was just another AI, but when I learned he was not I said yes please. he's was amazing got my inventory fixed for me. I have to say it is really nice having a live person assist and to know just when to assist.

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