Overall, merchants view the "eBay Integration ‑ QuickSync" app positively, largely due to its customer support. Many appreciate the ease of integration between Shopify and eBay, though there are varying user experiences. Some users reported seamless functionality, while others faced challenges with product syncing and data transfer.
Key Strengths
Exceptional customer support, particularly by representatives like Joseph, Omar, and Arianne.
Seamless setup and integration process, saving time on data management.
Effective real-time syncing between Shopify and eBay, simplifying inventory management.
User-friendly interface with proactive support.
Free to use, providing cost-effective e-commerce solutions.
Common Concerns
Issues with syncing large product catalogs or maintaining product listing accuracy.
Instances of eBay inventory being incorrectly adjusted or not syncing correctly.
Encountered bugs and incomplete functionality, requiring further development and refinement.
Some reports of inconsistencies when syncing product details like shipping information and tracking numbers.
Customer support often requests reviews before users can fully assess app functionality.
Final Thoughts
The "eBay Integration ‑ QuickSync" app is highly valued for its outstanding customer service, which significantly enhances the user experience. While it offers a promising solution for Shopify and eBay integration, it faces some operational challenges. Continued development and troubleshooting could enhance its performance, making it a top choice for easy and cost-effective online store management.
Useful Store
Jan 29, 2025
on
Shopify
Absolutely worst experience. Got assurance that nothing would change on the ebay store.
They were keen to get a 5 star review during setup but once the transfer from ebay to shopify was complete, they added 1000's of additional quantities to over 60 or more of our lines on ebay completetly messed our inventory and wost still they could not correct it.. Worst experience ever. We now have to spend a long time sorting their mess out.
GutsyHealthCo
Dec 11, 2024
on
Shopify
Literally the worst app ever. Multiple days to get a lousy 11 product catalog properly sync'd. Imagine actually having any issues while your business if up and running. No way. Horrible i'd give 0 stars if i could.
Boops
Sep 05, 2024
on
Shopify
Unfortunately too many issues in a short space of time. Helpful support for the main, but an attempt by support to resolve an issue with duplicate skus resulted in 95% of my eBay listings being ended.
Aurelia Clothing
Sep 03, 2024
on
Shopify
I tried the app and first it would not shink - i missed a step then it said it was shinking and took around 2 1/2 to finish. Problem is nothing actually sync to Ebay. They said it was shipping on ebay i checked it all was good. In the end I deleted the app as it just wasnt working.
VeggieVerve
Aug 17, 2024
on
Shopify
Generally - unready app for the market. Needs a lot of testing. I just need to use the app and not to test and spent my time on support communication
Basic functionality just doesn’t work.
1. Not all products syncing from Shopify
2. Not all info are sending from eBay, like shipping method, product weight
3. If label purchased within Shopify, tracking # is not transferring to eBay
Poncho Palace
Jul 22, 2024
on
Shopify
As far as I can see, the app is still under development and needs to be programmed properly... I have been trying to link my eBay account for a week. Every time I get the message: "
We can't verify the connection with your Ebay account. Please try again later."