eBay Integration ‑ QuickSync logo

Customer reviews: eBay Integration ‑ QuickSync

Develop by R. I. T. N. S.

Reviews (170)

Overall rating
4.8

What Merchants Think

Overall, merchants view the "eBay Integration ‑ QuickSync" app positively, largely due to its customer support. Many appreciate the ease of integration between Shopify and eBay, though there are varying user experiences. Some users reported seamless functionality, while others faced challenges with product syncing and data transfer.

Key Strengths

  • Exceptional customer support, particularly by representatives like Joseph, Omar, and Arianne.
  • Seamless setup and integration process, saving time on data management.
  • Effective real-time syncing between Shopify and eBay, simplifying inventory management.
  • User-friendly interface with proactive support.
  • Free to use, providing cost-effective e-commerce solutions.

Common Concerns

  • Issues with syncing large product catalogs or maintaining product listing accuracy.
  • Instances of eBay inventory being incorrectly adjusted or not syncing correctly.
  • Encountered bugs and incomplete functionality, requiring further development and refinement.
  • Some reports of inconsistencies when syncing product details like shipping information and tracking numbers.
  • Customer support often requests reviews before users can fully assess app functionality.

Final Thoughts

The "eBay Integration ‑ QuickSync" app is highly valued for its outstanding customer service, which significantly enhances the user experience. While it offers a promising solution for Shopify and eBay integration, it faces some operational challenges. Continued development and troubleshooting could enhance its performance, making it a top choice for easy and cost-effective online store management.

MAGSHOP

Jul 11, 2024  on Shopify

This should not be released yet. It needs to stay in BETA. As soon as you begin they want to you set on the chat app and talk with customer service about every step and then they ask if it worked but usually it doesn't. Very difficult to import or sync products. Finally after week or so of chatting every day with their support I finally got some products to show up but 90% of the products didn't have images. I love the idea of a free app to simply sync eBay to shopify and I gave this a very solid try over 2 weeks I've had it installed ad wanted it to be a fantastic solution. Please not that my store has over 2700 products and I feel like maybe the app like times out or something it just doesn't do what it should do and that makes me sad. Their support team is very friendly and always available 24/7 and for every issue they make you feel good like your problems are about to be solved but it never gets solved. They kept asking me to leave 5 star review before I could even tell if the app was working and I'm assuming that is why they have the good reviews. Maybe my store is too big? I don't know but I'm going to go back to Sellbrite because I know it works well but it isn't free.

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