Overall, merchants view the "eBay Integration ‑ QuickSync" app positively, largely due to its customer support. Many appreciate the ease of integration between Shopify and eBay, though there are varying user experiences. Some users reported seamless functionality, while others faced challenges with product syncing and data transfer.
Key Strengths
Exceptional customer support, particularly by representatives like Joseph, Omar, and Arianne.
Seamless setup and integration process, saving time on data management.
Effective real-time syncing between Shopify and eBay, simplifying inventory management.
User-friendly interface with proactive support.
Free to use, providing cost-effective e-commerce solutions.
Common Concerns
Issues with syncing large product catalogs or maintaining product listing accuracy.
Instances of eBay inventory being incorrectly adjusted or not syncing correctly.
Encountered bugs and incomplete functionality, requiring further development and refinement.
Some reports of inconsistencies when syncing product details like shipping information and tracking numbers.
Customer support often requests reviews before users can fully assess app functionality.
Final Thoughts
The "eBay Integration ‑ QuickSync" app is highly valued for its outstanding customer service, which significantly enhances the user experience. While it offers a promising solution for Shopify and eBay integration, it faces some operational challenges. Continued development and troubleshooting could enhance its performance, making it a top choice for easy and cost-effective online store management.
MMBT by Metro CAD, Inc
Jul 23, 2024
on
Shopify
Omar was very helpful and assisted us step by step. He answered all of our questions. Appreciated his patience with us. Excellent Customer Service!
Plant Haven Nursery
Jul 22, 2024
on
Shopify
This is a great app and is perfect for my needs to sync Shopify with eBay. It was easy to set up and Joseph is great to deal with and super helpful.
Poncho Palace
Jul 22, 2024
on
Shopify
As far as I can see, the app is still under development and needs to be programmed properly... I have been trying to link my eBay account for a week. Every time I get the message: "
We can't verify the connection with your Ebay account. Please try again later."
k-tec-racing
Jul 22, 2024
on
Shopify
So far so good. Jayson very quick and helpful with support when setting up. So far, seems very simple to use.
Howl and Hold
Jul 19, 2024
on
Shopify
I was helped immediately by Joseph. He was very friendly and very helpful. I cant wait to use more of the app. Thank you Joseph!
The Fermentation Station
Jul 18, 2024
on
Shopify
Excellent support both times I've had a question an actual person on the chat able to resolve for me instantly.
AtoZChoices
Jul 16, 2024
on
Shopify
I am pleased with the service and response I received from Mr.Joseph and I appreciate his hard work, experience, and dedication towards the work and clients.. Thanks a lot, Sir
Midnight Rose Emporium
Jul 16, 2024
on
Shopify
Excellent setup support from Elhassan, app looks easy to use and uncomplicated. I only want to sync inventory and it was surprisingly hard to find an app that only did that and not orders/prices etc!
NO1theplug
Jul 15, 2024
on
Shopify
customer support, joseph, was helpful for my integration and syncing process from shopify to ebay. he helped me explain the parts i didn't understand in simple yet understandable words.
One Revolver Surfboards
Jul 14, 2024
on
Shopify
Very easy to use and customer support is incredibly helpful! I highly recommend using this app to sync eBay and shopify.
Laadalia Beauty
Jul 14, 2024
on
Shopify
Joseph from customer service is simply amazing. He walked me through the entire process and helped me tremendously. The best customer service ever & I am so happy I found this app!
Tiny Tots Playhouse
Jul 13, 2024
on
Shopify
Wow!! Omar was knowledgeable and responded with great information to help me get on the right track. I was surprised at how fast and responsive the chat was. By far the best experience I’ve had.
MAGSHOP
Jul 11, 2024
on
Shopify
This should not be released yet. It needs to stay in BETA. As soon as you begin they want to you set on the chat app and talk with customer service about every step and then they ask if it worked but usually it doesn't. Very difficult to import or sync products. Finally after week or so of chatting every day with their support I finally got some products to show up but 90% of the products didn't have images. I love the idea of a free app to simply sync eBay to shopify and I gave this a very solid try over 2 weeks I've had it installed ad wanted it to be a fantastic solution. Please not that my store has over 2700 products and I feel like maybe the app like times out or something it just doesn't do what it should do and that makes me sad. Their support team is very friendly and always available 24/7 and for every issue they make you feel good like your problems are about to be solved but it never gets solved. They kept asking me to leave 5 star review before I could even tell if the app was working and I'm assuming that is why they have the good reviews. Maybe my store is too big? I don't know but I'm going to go back to Sellbrite because I know it works well but it isn't free.
Jeans Town
Jul 11, 2024
on
Shopify
I work with several Shopify stores and therefore like to keep my apps and data separate. What bothers me here is that although you are logged in with one Shopify store, the app mixes it with the data of my other Shopify stores in the QuickSync app. This should be improved. The menu navigation could also be improved. However, since the app is free, 3 stars.
Stand Out Hair Co
Jul 09, 2024
on
Shopify
Joseph helped me and i feel warm and fuzzy inside. He makes me feel like a queen. I want to marry now!
Little Treasure Hunters
Jul 09, 2024
on
Shopify
Excellent service received from Omar the Customer Success Agent to get my Shopify products synced with Ebay. He took time to walk me through the process from the moment I downloaded the app from the store. 5 star service. Thankyou.
Uneedum
Jul 08, 2024
on
Shopify
Just started using the app. So far so good. The customer service was amazing!!! I haven't had such prompt and great help from a company in a very long time. Highly recommend!
Planet Adora
Jul 08, 2024
on
Shopify
Finally, I found the app to sync with ebay without much complications and for free. Though the app is free, the support team helps to do the complete set up and answers all the questions. I highly recommend this app to sync the products and orders with ebay.
ParaskyTech
Jul 08, 2024
on
Shopify
I got helped Thea from eBay Integration - QuickSync and she was very patient with me, and I wanted to express my gratitude. Thank you so much for your exceptional assistance. Your expertise and support made the process smooth and efficient. I appreciate your dedication and help in uploading and integrating my products seamlessly.
Timeless Innovation UK
Jul 07, 2024
on
Shopify
I originally started with the ETSY sync app and the customer services operator kindly pointed me in this direction too. I am new to both, so it's early days and so far, so good. I can certainly vouch for the representative who helped me (Joseph). He was very polite, had an excellent command of English and made the whole process seamless. He's a credit to QuickSync and they are headed in a very positive direction if all their reps are like Joseph!