Overall, merchants view the "eBay Integration ‑ QuickSync" app positively, largely due to its customer support. Many appreciate the ease of integration between Shopify and eBay, though there are varying user experiences. Some users reported seamless functionality, while others faced challenges with product syncing and data transfer.
Key Strengths
Exceptional customer support, particularly by representatives like Joseph, Omar, and Arianne.
Seamless setup and integration process, saving time on data management.
Effective real-time syncing between Shopify and eBay, simplifying inventory management.
User-friendly interface with proactive support.
Free to use, providing cost-effective e-commerce solutions.
Common Concerns
Issues with syncing large product catalogs or maintaining product listing accuracy.
Instances of eBay inventory being incorrectly adjusted or not syncing correctly.
Encountered bugs and incomplete functionality, requiring further development and refinement.
Some reports of inconsistencies when syncing product details like shipping information and tracking numbers.
Customer support often requests reviews before users can fully assess app functionality.
Final Thoughts
The "eBay Integration ‑ QuickSync" app is highly valued for its outstanding customer service, which significantly enhances the user experience. While it offers a promising solution for Shopify and eBay integration, it faces some operational challenges. Continued development and troubleshooting could enhance its performance, making it a top choice for easy and cost-effective online store management.
Redbud Ridge Home Decor
Aug 07, 2024
on
Shopify
Jason was right on top of my questions made it very easy for me.
Thank You, Tami DiSantis
Redbud Ridge Primitives
Viavora
Aug 06, 2024
on
Shopify
Amazing support, great UI and easy to navigate. I love this app it's really going to benefit me. Shoutout to Joseph who went above and beyond for me :)
Pili&Pete
Aug 06, 2024
on
Shopify
5 stars to Joseph. He is very kind and fast. He's helping me to resolve a connection problem that I have with my stores that I'm pretty sure is gonna be resolved.
Flooring UK
Aug 06, 2024
on
Shopify
Great service from Omar. Very helpful and patient. Sorted out exactly what I needed very quickly and stayed with me until I was all set up. (Something which would have taken me ages to do myself). I would definitely recommend this app, all around great service. Very refreshing to have hands on customer service and not AI generated answers. Thank you Omar
Antoinette's Urban Chic
Aug 05, 2024
on
Shopify
Joseph has been a great asset to help me link my eBay and Shopify store. I have over 200 listings on Ebay that I need to sync to Shopify and Joseph has been working with me to resolve all the issues between the two apps. Is good to have someone who knows what to do and is able to help with patients. Thanks again for all your help.
Larhbek
Aug 02, 2024
on
Shopify
Downloaded it after reading the reviews, specifically regarding Joseph
It is fair to say I had read up on the man, the myth, the legend...
So when the chat popped up and behold he was before me, well it was nothing short of brilliant service the whole way.
Please give this man a pay rise immediately, he is fantastic.
Thank you again!
Pretty Things At Kates
Jul 31, 2024
on
Shopify
I am only half way through the process, but Khaled has been very helpful and I feel assured it will progress and work as should when I complete the process tomorrow
RetroGusto
Jul 30, 2024
on
Shopify
Amazing app, veru useful and the support I received was incredible, was so nice to talk to a human and get immediate help! Highly reccomend!!
Excellence MV
Jul 30, 2024
on
Shopify
I initially knew nothing about the app, but Mr. Kaled's support has been exceptional. I was about to give up on the idea, but after our conversation, his explanations and help convinced me to continue. His guidance and support have been tremendous and incredible.
My Store
Jul 29, 2024
on
Shopify
Joseph is an excellent customer service agent! He is patient and very knowledgeable when it comes to this product. He suggested syncing to Ebay and I honestly had not thought about selling there. Thanks to him, I will give it a go. Thank you again Joseph for all of your help!
Vogue Vista UK
Jul 29, 2024
on
Shopify
I had an outstanding experience with Arianne from customer support while linking my Shopify account to my eBay sellers account. She was incredibly knowledgeable and patient, guiding me through every step with clear and concise instructions. Arianne's professionalism and friendly demeanor made the entire process smooth and stress-free. She swiftly addressed all my concerns and resolved the issues efficiently. Her dedication to ensuring my accounts were properly linked was impressive, and I couldn't be more satisfied with the service I received. Five stars for Arianne's exceptional support!
fresh vesper
Jul 29, 2024
on
Shopify
Omar was amazing. I had all kinds of errors while trying to sync my products. He was patient and through. He literally saved me from total frustration melt down.
DivineStyles
Jul 29, 2024
on
Shopify
I spoke with Jason. He actually waited until my issue was fixed. Normally, customer service wants to quickly end the chat these days, but I had a really good experience with him. He was patient and stayed until the issue was resolved. I am really satisfied
Shoe Demon Footwear
Jul 28, 2024
on
Shopify
Omar was very helpful and offered support after my questions were asked. The process was easy and friendly. My questions were answered.
Stormyjay
Jul 27, 2024
on
Shopify
Excellent customer service. Provided me with all the answers I needed. Omar is very knowledgeable. Thank you for your support.
Gifts R Us
Jul 26, 2024
on
Shopify
The live OnDemand customer service method is a game changer!
Gasser was very very helpful and knowledgeable.
This application is worth checking out and if you have any issues, Gasser will be there to save the day! Thank you so much Gasser!
Stellar Online
Jul 26, 2024
on
Shopify
Normie was incredibly patient and helpful whilst we worked out why ebay was syncing with shopify. Many Thanks would definitely recommend!
Angels Love
Jul 25, 2024
on
Shopify
Omar was was very helpful and friendly. he was able to give me clear answer and solutions to my problems. 5 stars
Indiana Home Outlet
Jul 25, 2024
on
Shopify
THEY ARE NOT CHARGING ENOUGH FOR THIS SERVICE!
I am thrilled with this add-on. I have been trying to synchronize our inventory counts between eBay, where we conduct most of our business, and our new Shopify store for weeks. I have tried three major competitors, but none have worked as well as this solution. While other options took hours for each import, this one was able to import and sync both sets of products in under an hour.
Additionally, this solution allows you to choose which marketplace to sync your initial inventory levels from. Other options would always default to using Shopify inventory levels as the primary source, pushing them to eBay. Since we are a high-volume seller on eBay moving to Shopify, this meant I had to wait until the middle of the night when our sales volume was low to export our eBay inventory levels, import them into Shopify (which took an hour), and then resync them with the platforms we were trying to use (which took another hour). Despite all this effort, things still wouldn't work properly.
This add-on has made the entire process much more efficient and effective. Omar was super helpful as well!
Highest pleasure
Jul 24, 2024
on
Shopify
I recently had the pleasure of working with Jayson, and I can't say enough good things about my experience. From the moment we connected, Jayson was incredibly attentive, patient, and genuinely invested in helping me find the perfect solution for my needs.
Jayson's expertise and knowledge were immediately evident. He provided clear, concise information and guided me through the options with a level of professionalism that was both reassuring and impressive. No question was too trivial, and he took the time to explain everything in detail, ensuring I was comfortable and well-informed before making any decisions.
In a world where good customer service is hard to come by, Jayson stands out as a shining example of how it should be done. I highly recommend him to anyone in need of a knowledgeable, dedicated, and genuinely caring advisor. Thank you, Jayson, for your outstanding service!