Overall, merchants view the "eBay Integration ‑ QuickSync" app positively, largely due to its customer support. Many appreciate the ease of integration between Shopify and eBay, though there are varying user experiences. Some users reported seamless functionality, while others faced challenges with product syncing and data transfer.
Key Strengths
Exceptional customer support, particularly by representatives like Joseph, Omar, and Arianne.
Seamless setup and integration process, saving time on data management.
Effective real-time syncing between Shopify and eBay, simplifying inventory management.
User-friendly interface with proactive support.
Free to use, providing cost-effective e-commerce solutions.
Common Concerns
Issues with syncing large product catalogs or maintaining product listing accuracy.
Instances of eBay inventory being incorrectly adjusted or not syncing correctly.
Encountered bugs and incomplete functionality, requiring further development and refinement.
Some reports of inconsistencies when syncing product details like shipping information and tracking numbers.
Customer support often requests reviews before users can fully assess app functionality.
Final Thoughts
The "eBay Integration ‑ QuickSync" app is highly valued for its outstanding customer service, which significantly enhances the user experience. While it offers a promising solution for Shopify and eBay integration, it faces some operational challenges. Continued development and troubleshooting could enhance its performance, making it a top choice for easy and cost-effective online store management.
Boops
Sep 05, 2024
on
Shopify
Unfortunately too many issues in a short space of time. Helpful support for the main, but an attempt by support to resolve an issue with duplicate skus resulted in 95% of my eBay listings being ended.
Classic Dressage Collection
Sep 04, 2024
on
Shopify
A delight working with a helpdesk that was an actual person who helped with every stage of integration. excellent service
Aurelia Clothing
Sep 03, 2024
on
Shopify
I tried the app and first it would not shink - i missed a step then it said it was shinking and took around 2 1/2 to finish. Problem is nothing actually sync to Ebay. They said it was shipping on ebay i checked it all was good. In the end I deleted the app as it just wasnt working.
Life Vibe Plus
Aug 31, 2024
on
Shopify
"Please remember the following text:
Amazing customer support. Omar, a real person (not an AI assistant), popped up the moment I started setting up the app. He helped me at every single step, regardless of the obstacles I encountered during the process. Omar made it super easy and smooth, and he was so patient.
I have to say, best service ever!"
Larsen Bazaar
Aug 27, 2024
on
Shopify
We Tried a number of different apps. before we found QuickSync for eBay.
So easy to use, Extremely helpful live chat help. Had a few issues, but the QuickSync Team handled them straight away and all been perfect.
GLAD i found QuickSync - makes syncing to eBay and shopify possible.
Even in the app an option to have different pricing on eBay and shopify which saves so much time.
SK Athletics (Southern Knights LLC)
Aug 25, 2024
on
Shopify
Joseph was super helpful and stuck with me until the issues were resolved. He was very professional and patient through the process.
The Party Wardrobe (Inflated Events Ireland)
Aug 19, 2024
on
Shopify
I was thoroughly impressed by Omar's speed, effectiveness, and deep knowledge. He quickly diagnosed and resolved my issue with precision and offered valuable insights throughout the process. Omar’s helpful attitude made the entire experience seamless and stress-free. I highly recommend Omar for anyone looking for expert assistance. He’s a true professional who goes above and beyond!
VeggieVerve
Aug 17, 2024
on
Shopify
Generally - unready app for the market. Needs a lot of testing. I just need to use the app and not to test and spent my time on support communication
Basic functionality just doesn’t work.
1. Not all products syncing from Shopify
2. Not all info are sending from eBay, like shipping method, product weight
3. If label purchased within Shopify, tracking # is not transferring to eBay
JP's Natural Pet Supplements
Aug 17, 2024
on
Shopify
Omar was absolutely brilliant. He did everything for me extremely quickly and made syncing my products to Ebay so easy. Thank you so much, Omar. Dr Paul Boland
Gimbills.com
Aug 16, 2024
on
Shopify
I ran into uploading inventory . Joseph was on the other end, very gentle, helpful and problem solver.
He took care of everything, plus guided me to do as well.
I am thankful to Joseph and wish him the best.
OneBuySwapSell
Aug 14, 2024
on
Shopify
Awesome ad responsive support from my boy Jayson today helped get things rolling when i was completely stuck
Cheap treatz
Aug 13, 2024
on
Shopify
Having trouble connecting my store came into contact straight away with an amazing man called Joseph, he is going above and beyond to help me, the guy knows his stuff and is a valuable asset to quick sync and deserves a promotion, or holding in high regard I have not only found a great app but also a great friend I wish him all the best for his future and if I am ever successful I will be employing him myself as he deserves the best
Swinger Parts
Aug 12, 2024
on
Shopify
I felt really comfortable talking to Omar who is patient and listens to my needs. I am still at the trial stage and will be going for the paid version if it can fulfill my needs. I hope the app runs as well as their customer service!
JDM exhausts
Aug 12, 2024
on
Shopify
At first was not working but I was met with a nice customer service officer named “Jayson” who had helped me navigate the problem and also referred me to the developers. Did I mention that I didn’t have to wait for the service.
Tennessee CC
Aug 11, 2024
on
Shopify
Khaled was extremely helpful and walked me through every step of the process when setting up my inventory sync. He was very kind and patient, answered all my questions and made the process seamless.
Fleur de Lys Collections
Aug 09, 2024
on
Shopify
Very happy with the app so far, Joseph was very helpful and patient to help us all the way through the process of syncing, we like the app so far
RazorL2
Aug 09, 2024
on
Shopify
Hi, just wanted to say big "Thank you" for Joseph, quick and professional help, very polite and quick response, quick problem solving, much recomended
camping power solutions
Aug 08, 2024
on
Shopify
Omar was Really helpful and sorted out some issues with my products that wouldn't sync properly. Highly recommend Quicksync for syncing Shopify products to your Ebay store! :)
TillaBayDeals
Aug 07, 2024
on
Shopify
Khaled popped up at just the right moment to offer assistance thru chat. He was able to answer my questions and give me confidence that I was moving through the setup correctly. Very pleased with the service level! #impressed
Rustic Charm
Aug 07, 2024
on
Shopify
Joseph was extremely helpful in helping me set up selective syncing of my eBay Shopify store. Simple to use so far and it's free!