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Customer reviews: qikify Upsell BOGO & Free Gift

Develop by Qikify

Reviews (614)

Overall rating
4.9

What Merchants Think

The "Discount Buy X Get Y BOGO Gift" app by Qikify is generally well-received among merchants. Many appreciate its functionality, ease of use, and especially its customer service which receives high praise for its responsiveness and helpfulness. Some merchants have noted improvements in sales and customer engagement due to the app's features. However, there are also comments expressing dissatisfaction with pricing changes and technical issues affecting the app's performance.

Key Strengths

  • Excellent customer support – responsive, knowledgeable, and effective
  • Ease of use with a clean and intuitive design
  • Effective customization options allowing seamless integration
  • Useful for increasing average order value and facilitating promotions
  • Comprehensive discount rules that align with various business models

Common Concerns

  • Issues with pricing changes without notice
  • Technical glitches, such as elements persisting on the site when disabled
  • Lack of some desired features without purchasing premium plans
  • Complexity in enabling certain features or initial setup

Final Thoughts

The "Discount Buy X Get Y BOGO Gift" app is a strong contender in the discount application space, offering valuable features that cater to many promotional needs. While its customer support and overall functionality are highly regarded, potential users should be aware of some of its occasional technical and pricing issues. Despite these concerns, many merchants have found it to be an effective tool for enhancing their sales strategy.

Leaning Oak Soaps

Nov 21, 2024  on Shopify

Trying this out for my Black Friday deals, so far fairly easy to use, no coding is involved, and bundles are popping up on the selected products I have chosen. Can't wait to see this in action!

BETENAIL

Nov 21, 2024  on Shopify

Staff member Flynn spent a long time and was very patient in solving my problems. The app settings are simple and convenient!

Loveable

Nov 21, 2024  on Shopify

I highly recommend this app for generating offers and a Buy One Get One gift. Special thanks to Flynn too for your helpful support!

Mr Bridges

Nov 20, 2024  on Shopify

Had an issue with a pop up not appearing when it should have. Contacted support and they made some changes and now it works prefectly for my needs! would reccomend.

Tazaland

Nov 19, 2024  on Shopify

Apart from the fact that the app is incredible, its team does a spectacular job and helps you in every way they can. Very grateful to them. I recommend it 100%

Conway+Banks Hockey Co.

Nov 18, 2024  on Shopify

App works as advertised. Arian from the support team was helpful and was able to make custom code changes for me to make the widget look like it's just part of the site. fantastic response time too. Would recommend.

Angles90® Europe

Nov 17, 2024  on Shopify

Outstanding support! When I encountered an issue, the team was incredibly responsive and knowledgeable. They patiently guided me step by step, resolving everything smoothly.

Boujee Beauty

Oct 24, 2024  on Shopify

Nice App! The customer support is great! Miley and her team were quick enough to fix a small issue that we had faced with iOS devices. All in all, a great app

TheElectronicsHub

Oct 14, 2024  on Shopify

I highly recommend their customer service! They're super quick to address any concerns and really helpful. Big thanks to Flynn for going above and beyond to make sure everything was sorted out smoothly. Awesome experience overall!

Frankster

Oct 03, 2024  on Shopify

I had a serious issue. I disabled the APP and the Rewards Bar, but the APP was still showing on my cart & checkout. Seriously interfering with the buying process and causing lost sales. Even though I disabled the app it was still showing on my theme. It took 24hrs but it was fixed in the end. Happy with the app.

Life of Riley

Oct 02, 2024  on Shopify

Great app to navigate and easy to use, customer service is great always responds in a timely manner and super helpful.

Frankster

Sep 24, 2024  on Shopify

I had a serious issue. I disabled the APP and the Rewards Bar, but the APP was still showing on my cart & checkout. Seriously interfering with the buying process and causing lost sales. Even though I disabled the app it was still showing on my theme. The developers had hard-coded and make changes to the theme, without informing me. And now it can not be reverted.

Mavenberry Clothing

Sep 21, 2024  on Shopify

So far this app has been very easy to use for a beginner like me and I tried a few apps. Not that the app is not advanced because it is, but it's user friendly. The team has been amazing at responding to me. I am available on the weekends so I have left messages outside business hours and their team is really passionate about what they do because they even responded that day and they did not have to. When they did respond they were super informative, patient, and helpful. I highly recommend this app.

LOV

Sep 16, 2024  on Shopify

Estou iniciando agora com o aplicativo mas o suporte é sensacional. 100% do tempo ajudando e fazendo os ajustes para funcionar corretamente. Indico muito!!!!

Float Haven

Sep 15, 2024  on Shopify

arian is amazing i have no words for how good it was to have the best help ever ! i will be moving my cart over next week and staying with them for eveything thank you

Pocket Rod

Sep 04, 2024  on Shopify

Great customer service! Had a problem with loading one of our offers and one of their kind staff was able to sort out everything for us within minutes. Highly recommend

ICY Couture

Sep 03, 2024  on Shopify

Very useful and easy to use app. Love everything it offers. Love how attentive customer service is. Flynn was very knowledgeable and helped me for a while till the problem was solved. I am a happy customer and definitely recommend

Chikahisa Studio

Aug 27, 2024  on Shopify

I just downloaded this app. It was easy to use and the customer service was fantastic! I love when an app functions well and is easy to implement. A bonus when they have excellent customer service!!

Carvd Academy

Aug 19, 2024  on Shopify

Definitely a great feature to prompt sales through a BOGO offer. The company has great communication skills and is very helpful! Plus, it is a very simple setup.

TheoryTestExperts

Aug 12, 2024  on Shopify

The chat support were extremely helpful and helped me to improve the user experience on our website with bespoke changes. I would very much recommend using this app as it is more customisable than it appears and the team were very proficient in responding and getting the changes made.

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