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Customer reviews: Discount Buy X Get Y BOGO Gift

Develop by Qikify

Reviews (1,059)

Overall rating
4.9

What Merchants Think

The "Discount Buy X Get Y BOGO Gift" app by Qikify is generally well-received among merchants. Many appreciate its functionality, ease of use, and especially its customer service which receives high praise for its responsiveness and helpfulness. Some merchants have noted improvements in sales and customer engagement due to the app's features. However, there are also comments expressing dissatisfaction with pricing changes and technical issues affecting the app's performance.

Key Strengths

  • Excellent customer support – responsive, knowledgeable, and effective
  • Ease of use with a clean and intuitive design
  • Effective customization options allowing seamless integration
  • Useful for increasing average order value and facilitating promotions
  • Comprehensive discount rules that align with various business models

Common Concerns

  • Issues with pricing changes without notice
  • Technical glitches, such as elements persisting on the site when disabled
  • Lack of some desired features without purchasing premium plans
  • Complexity in enabling certain features or initial setup

Final Thoughts

The "Discount Buy X Get Y BOGO Gift" app is a strong contender in the discount application space, offering valuable features that cater to many promotional needs. While its customer support and overall functionality are highly regarded, potential users should be aware of some of its occasional technical and pricing issues. Despite these concerns, many merchants have found it to be an effective tool for enhancing their sales strategy.

Suniela Beach

Jan 28, 2025  on Shopify

Really great app - I highly recommend using this instead of any "bundle" app! I tried so many different apps, for years and finally - this is the solution. I was frustrated that most apps create a new sku when offering a discount on a bundle of products.. Instead - UPSELLING is the way to go. This app is simple, easy to use, has a fair price, and fits with my branding perfectly. Using it for a variety of promos, and I'm happy to have so many opportunities to clearly share savings with customers now. Support is always quick & helpful, they even added a few custom tweaks for me!

Toolbrothers

Jan 21, 2025  on Shopify

Brilliant App and a fantastic support! They are really quick and implementing specials and small fixes right away. We are really satisfied with the team

Eva HK Store

Jan 20, 2025  on Shopify

I won't use this app anymore. I recently discovered a pricing discrepancy on your platform. The price changed from 19.9 to 9.9, but I still have to pay the original 19.9 amount. I discovered this price change myself and your team did not inform me. I reached out to your support team to request a refund for the difference, but the response I received indicated that the case had been reported to a higher department for a thorough review. However, several days have passed without any resolution, which makes me feel that my case is not being prioritized. I believe in the importance of honesty and transparency, especially in matters involving customer charges.

DODOSKIN

Jan 19, 2025  on Shopify

This is a great app when you want to let customers choose their free gift or recommend bundle products. The design is clean and easy to use. What’s more important is that they respond to feedback and questions incredibly quickly (I honestly thought they were awake 24/7), which makes me optimistic about the future of this app. There are still some features I would like them to add, but I already think it’s a great app.

Guineapet

Jan 07, 2025  on Shopify

Qikify has some of the best apps I have tried for Shopify. The apps offer many options and design settings and are easy to set. Qikify´s customer service is always quick to respond and fix problems efficiently. I recommend. Five stars!

Top Dog Bakery

Jan 03, 2025  on Shopify

better out there, i was using the app for upsell was free for a while..but they charged me to use now without notice, only that my feature is now on a premium plan..not great, changed and uninstalled the day i found out i was charged.

Studio Gooos

Dec 27, 2024  on Shopify

I already use their 'Sticky Cart & Add to Check-out bar' app, I wanted the offer to pop-up when you press the sticky add to cart button. There is no feature to do this natively, after going back and forth with the team I had given up on getting it to work. And then the qikify dev team made it happen! I'm so delighted! Only these guys can make apps interact in ways I can only dream off! I'm a Qikify fan for life!

Skin Deep Medispa

Dec 26, 2024  on Shopify

Absolutely love this app. It is really easy to use, has increased my customer spend and their support is extremely efficient and helpful. I highly recommend adding this app to your store.

Good Vibe Digital

Dec 19, 2024  on Shopify

Qikify Discount Buy X Get Y BOGO Gift app is a very powerful discount app. It can meet our business model. There are many discount rules that can be set. I highly recommend it to everyone. In addition, their customer service team is also very attentive, and the responses are professional and efficient. Special thanks to Flynn for his professional and efficient response:)

Reaction Tackle

Nov 30, 2024  on Shopify

The apps are simple to use, and the customer service is quick and attentive to try and find a solution to any issue that may arise.

STYLEWARE

Nov 26, 2024  on Shopify

Excellent support and helping to customise, combine offers, test live on site etc Well priced also, just wish they had 24hour support but would definitely recommend!!

Ony

Nov 24, 2024  on Shopify

Une application au top avec un service client exceptionnel ! J'utilise cette application depuis plusieurs mois, et je suis extrêmement satisfait(e). Non seulement elle est intuitive et performante, mais le service client est également incroyable. À chaque fois que j'ai eu une question ou rencontré un problème, leur équipe a été réactive, professionnelle et chaleureuse. Ils prennent vraiment le temps de vous écouter et de trouver une solution adaptée. Je recommande vivement cette app, non seulement pour ses fonctionnalités, mais aussi pour l'expérience client irréprochable qu'elle offre. Bravo à toute l'équipe !

Cocoon-Australia

Nov 24, 2024  on Shopify

The app is good but the technical support team is what made the difference, they made customizations to fit with my store.

Leaning Oak Soaps

Nov 21, 2024  on Shopify

Trying this out for my Black Friday deals, so far fairly easy to use, no coding is involved, and bundles are popping up on the selected products I have chosen. Can't wait to see this in action!

BETENAIL

Nov 21, 2024  on Shopify

Staff member Flynn spent a long time and was very patient in solving my problems. The app settings are simple and convenient!

Loveable

Nov 21, 2024  on Shopify

I highly recommend this app for generating offers and a Buy One Get One gift. Special thanks to Flynn too for your helpful support!

Mr Bridges

Nov 20, 2024  on Shopify

Had an issue with a pop up not appearing when it should have. Contacted support and they made some changes and now it works prefectly for my needs! would reccomend.

Tazaland

Nov 19, 2024  on Shopify

Apart from the fact that the app is incredible, its team does a spectacular job and helps you in every way they can. Very grateful to them. I recommend it 100%

Conway+Banks Hockey Co.

Nov 18, 2024  on Shopify

App works as advertised. Arian from the support team was helpful and was able to make custom code changes for me to make the widget look like it's just part of the site. fantastic response time too. Would recommend.

Angles90® Europe

Nov 17, 2024  on Shopify

Outstanding support! When I encountered an issue, the team was incredibly responsive and knowledgeable. They patiently guided me step by step, resolving everything smoothly.

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