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Customer reviews: qikify Upsell BOGO & Free Gift

Develop by Qikify

Reviews (1,087)

Overall rating
4.9

What Merchants Think

The "Discount Buy X Get Y BOGO Gift" app by Qikify is generally well-received among merchants. Many appreciate its functionality, ease of use, and especially its customer service which receives high praise for its responsiveness and helpfulness. Some merchants have noted improvements in sales and customer engagement due to the app's features. However, there are also comments expressing dissatisfaction with pricing changes and technical issues affecting the app's performance.

Key Strengths

  • Excellent customer support – responsive, knowledgeable, and effective
  • Ease of use with a clean and intuitive design
  • Effective customization options allowing seamless integration
  • Useful for increasing average order value and facilitating promotions
  • Comprehensive discount rules that align with various business models

Common Concerns

  • Issues with pricing changes without notice
  • Technical glitches, such as elements persisting on the site when disabled
  • Lack of some desired features without purchasing premium plans
  • Complexity in enabling certain features or initial setup

Final Thoughts

The "Discount Buy X Get Y BOGO Gift" app is a strong contender in the discount application space, offering valuable features that cater to many promotional needs. While its customer support and overall functionality are highly regarded, potential users should be aware of some of its occasional technical and pricing issues. Despite these concerns, many merchants have found it to be an effective tool for enhancing their sales strategy.

Top Dog Bakery

Jan 03, 2025  on Shopify

better out there, i was using the app for upsell was free for a while..but they charged me to use now without notice, only that my feature is now on a premium plan..not great, changed and uninstalled the day i found out i was charged.

Studio Gooos

Dec 27, 2024  on Shopify

I already use their 'Sticky Cart & Add to Check-out bar' app, I wanted the offer to pop-up when you press the sticky add to cart button. There is no feature to do this natively, after going back and forth with the team I had given up on getting it to work. And then the qikify dev team made it happen! I'm so delighted! Only these guys can make apps interact in ways I can only dream off! I'm a Qikify fan for life!

Skin Deep Medispa

Dec 26, 2024  on Shopify

Absolutely love this app. It is really easy to use, has increased my customer spend and their support is extremely efficient and helpful. I highly recommend adding this app to your store.

Good Vibe Digital

Dec 19, 2024  on Shopify

Qikify Discount Buy X Get Y BOGO Gift app is a very powerful discount app. It can meet our business model. There are many discount rules that can be set. I highly recommend it to everyone. In addition, their customer service team is also very attentive, and the responses are professional and efficient. Special thanks to Flynn for his professional and efficient response:)

Reaction Tackle

Nov 30, 2024  on Shopify

The apps are simple to use, and the customer service is quick and attentive to try and find a solution to any issue that may arise.

STYLEWARE

Nov 26, 2024  on Shopify

Excellent support and helping to customise, combine offers, test live on site etc Well priced also, just wish they had 24hour support but would definitely recommend!!

Ony

Nov 24, 2024  on Shopify

Une application au top avec un service client exceptionnel ! J'utilise cette application depuis plusieurs mois, et je suis extrêmement satisfait(e). Non seulement elle est intuitive et performante, mais le service client est également incroyable. À chaque fois que j'ai eu une question ou rencontré un problème, leur équipe a été réactive, professionnelle et chaleureuse. Ils prennent vraiment le temps de vous écouter et de trouver une solution adaptée. Je recommande vivement cette app, non seulement pour ses fonctionnalités, mais aussi pour l'expérience client irréprochable qu'elle offre. Bravo à toute l'équipe !

Cocoon-Australia

Nov 24, 2024  on Shopify

The app is good but the technical support team is what made the difference, they made customizations to fit with my store.

Leaning Oak Soaps

Nov 21, 2024  on Shopify

Trying this out for my Black Friday deals, so far fairly easy to use, no coding is involved, and bundles are popping up on the selected products I have chosen. Can't wait to see this in action!

BETENAIL

Nov 21, 2024  on Shopify

Staff member Flynn spent a long time and was very patient in solving my problems. The app settings are simple and convenient!

Loveable

Nov 21, 2024  on Shopify

I highly recommend this app for generating offers and a Buy One Get One gift. Special thanks to Flynn too for your helpful support!

Mr Bridges

Nov 20, 2024  on Shopify

Had an issue with a pop up not appearing when it should have. Contacted support and they made some changes and now it works prefectly for my needs! would reccomend.

Tazaland

Nov 19, 2024  on Shopify

Apart from the fact that the app is incredible, its team does a spectacular job and helps you in every way they can. Very grateful to them. I recommend it 100%

Conway+Banks Hockey Co.

Nov 18, 2024  on Shopify

App works as advertised. Arian from the support team was helpful and was able to make custom code changes for me to make the widget look like it's just part of the site. fantastic response time too. Would recommend.

Angles90® Europe

Nov 17, 2024  on Shopify

Outstanding support! When I encountered an issue, the team was incredibly responsive and knowledgeable. They patiently guided me step by step, resolving everything smoothly.

Boujee Beauty

Oct 24, 2024  on Shopify

Nice App! The customer support is great! Miley and her team were quick enough to fix a small issue that we had faced with iOS devices. All in all, a great app

TheElectronicsHub

Oct 14, 2024  on Shopify

I highly recommend their customer service! They're super quick to address any concerns and really helpful. Big thanks to Flynn for going above and beyond to make sure everything was sorted out smoothly. Awesome experience overall!

Frankster

Oct 03, 2024  on Shopify

I had a serious issue. I disabled the APP and the Rewards Bar, but the APP was still showing on my cart & checkout. Seriously interfering with the buying process and causing lost sales. Even though I disabled the app it was still showing on my theme. It took 24hrs but it was fixed in the end. Happy with the app.

Life of Riley

Oct 02, 2024  on Shopify

Great app to navigate and easy to use, customer service is great always responds in a timely manner and super helpful.

Frankster

Sep 24, 2024  on Shopify

I had a serious issue. I disabled the APP and the Rewards Bar, but the APP was still showing on my cart & checkout. Seriously interfering with the buying process and causing lost sales. Even though I disabled the app it was still showing on my theme. The developers had hard-coded and make changes to the theme, without informing me. And now it can not be reverted.

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