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Customer reviews: Qikify Upsell BOGO & Free Gift

Develop by Shopify

Reviews (641)

Overall rating
4.8

What Merchants Think

The "Discount Buy X Get Y BOGO Gift" app by Qikify is generally well-received among merchants. Many appreciate its functionality, ease of use, and especially its customer service which receives high praise for its responsiveness and helpfulness. Some merchants have noted improvements in sales and customer engagement due to the app's features. However, there are also comments expressing dissatisfaction with pricing changes and technical issues affecting the app's performance.

Key Strengths

  • Excellent customer support – responsive, knowledgeable, and effective
  • Ease of use with a clean and intuitive design
  • Effective customization options allowing seamless integration
  • Useful for increasing average order value and facilitating promotions
  • Comprehensive discount rules that align with various business models

Common Concerns

  • Issues with pricing changes without notice
  • Technical glitches, such as elements persisting on the site when disabled
  • Lack of some desired features without purchasing premium plans
  • Complexity in enabling certain features or initial setup

Final Thoughts

The "Discount Buy X Get Y BOGO Gift" app is a strong contender in the discount application space, offering valuable features that cater to many promotional needs. While its customer support and overall functionality are highly regarded, potential users should be aware of some of its occasional technical and pricing issues. Despite these concerns, many merchants have found it to be an effective tool for enhancing their sales strategy.

NOORLYS GmbH

Jan 23, 2026  on Shopify

Jiakuma

Jan 22, 2026  on Shopify

Super good customer service

OMEGAlab

Jan 19, 2026  on Shopify

elekset.com

Jan 18, 2026  on Shopify

So nice app. Very good support

JewelleryElite

Dec 17, 2025  on Shopify

BOCO Custom LLC

Dec 16, 2025  on Shopify

Incredibly happy with technical support (via chat). Short wait time, live person, and she was able to help me resolve multiple issues in ones short conversation. The app has tons of features, and even more if you upgrade!

Sauna Steam & Ice

Dec 13, 2025  on Shopify

Amazing support & many great features! Thanks a lot Rita and team.

Crafty Jo Mauritius

Dec 12, 2025  on Shopify

Madrascart

Dec 09, 2025  on Shopify

engel + banditen

Dec 08, 2025  on Shopify

Ich teste gerade die App in der kostenlosen Version und bin begeistert- der Support ist mega! Danke!

Manicura Perfecta

Dec 04, 2025  on Shopify

El soporte ha sido rápido y me han ayudado a resolver mi problema

MELLIPOU

Dec 04, 2025  on Shopify

App qui fonctionne très bien, j'ai eu le support qui est très réactif et aimable. Je recommande cette application vivement. Vous pouvez y aller !

MegaPetShop

Dec 04, 2025  on Shopify

Loop Yarn

Dec 03, 2025  on Shopify

The app is great and the support team, especially Miley, has been fantastic. I think our customers will love the ease of adding free gifts (in our case pdf knitting patterns for the yarn we sell) and that it will increase our sales.

Locello

Dec 02, 2025  on Shopify

Great app and great service. Lina helped me implement the fonts in the app. Highly recommended.

Groundz.com

Nov 26, 2025  on Shopify

Great app and great customer service. helped me modify some functions to my needs. Thank you!

INNOTIER

Nov 26, 2025  on Shopify

The support from the team is a great help! They reply promptly and very professionally, ensuring a smooth experience.

BEATTI

Nov 25, 2025  on Shopify

Haze Guitar Australia

Nov 25, 2025  on Shopify

Minisforum

Nov 24, 2025  on Shopify

The customer service responded very quickly and was very professional.

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