We used this app for a long time and relied heavily on it to manage our product bundles. It had been a core part of our setup, and everything worked fine — until a critical issue occurred. Due to a bug with the Shopify API integration, none of our bundles worked anymore. We reported it immediately, but even after 24+ hours, the issue was still unresolved. There was no effective fix, no rollback, and no clear communication from support. We run a high-traffic Shopify store with thousands of daily visitors and spend several thousand euros a day on advertising. A non-functioning bundle system is not just inconvenient — it’s a serious financial and reputational risk. After waiting more than a full day with broken bundles live on the store, we had no other choice but to remove the app entirely. A tool that fails like this — with no fast fix or urgent support — is simply not reliable for serious businesses. Extremely disappointing experience after months of trusting this app.

Arian from live support was very patient and helpful. I was able to achieve the look I wanted with their great help and customization. Thank you.

Had an issue. Contacted their team. The matter was resolved in a matter of minutes. Thanks again and highly recommend.

We had to reach out a few times to the support team as we had to find our way around in the app. Each time the response time was extremely short and the support provided was excellent. Happy to use it.

The support team is so great- I really enjoy by communication. help in problems, very patient . Thank you for your work

Great app - lots of different features that will increase your sales. It's easy to configure and setup and if you need help top notch support is at hand. The rewards bar is killer! Big thanks to Rita for all her help ^^

Very happy with the app functionalities so far, but most of all great customer service, very kind and efficient to help out. Thank you !

Needed assistance on editing our recent GWP offer - Flynn was quick to respond and helped get it sorted right away. Thank you!

Great customer service setting up the app in my store. Helped troubleshoot issues with my theme and sorted them out!

Quick customer service response and service. Love the app, now that I customized it to my current needs.