We used this app for a long time and relied heavily on it to manage our product bundles. It had been a core part of our setup, and everything worked fine — until a critical issue occurred. Due to a bug with the Shopify API integration, none of our bundles worked anymore. We reported it immediately, but even after 24+ hours, the issue was still unresolved. There was no effective fix, no rollback, and no clear communication from support. We run a high-traffic Shopify store with thousands of daily visitors and spend several thousand euros a day on advertising. A non-functioning bundle system is not just inconvenient — it’s a serious financial and reputational risk. After waiting more than a full day with broken bundles live on the store, we had no other choice but to remove the app entirely. A tool that fails like this — with no fast fix or urgent support — is simply not reliable for serious businesses. Extremely disappointing experience after months of trusting this app.

Arian from live support was very patient and helpful. I was able to achieve the look I wanted with their great help and customization. Thank you.

Had an issue. Contacted their team. The matter was resolved in a matter of minutes. Thanks again and highly recommend.

We had to reach out a few times to the support team as we had to find our way around in the app. Each time the response time was extremely short and the support provided was excellent. Happy to use it.

The support team is so great- I really enjoy by communication. help in problems, very patient . Thank you for your work

Great app - lots of different features that will increase your sales. It's easy to configure and setup and if you need help top notch support is at hand. The rewards bar is killer! Big thanks to Rita for all her help ^^

Very happy with the app functionalities so far, but most of all great customer service, very kind and efficient to help out. Thank you !

Needed assistance on editing our recent GWP offer - Flynn was quick to respond and helped get it sorted right away. Thank you!

Great customer service setting up the app in my store. Helped troubleshoot issues with my theme and sorted them out!

Quick customer service response and service. Love the app, now that I customized it to my current needs.

This app is costing us hundreds of Dollars in Shipping and countless angry customers, because it is completally random with applying the bundle. Unreliable - stay away.

Support was very responsive and helped to ensure the widget looks seamless on the cart within minutes. Thanks for making it free for the first campaign! Great way to test the app. Will be happy to top up.

If I could rate this app and service more than 5 stars I would. They are fast to respond and are always making improvements based on feedback. 10 out of 10!

Amazing customer service! The support team helped me set up and customize the upsell bundle so it displays exactly how I wanted. They were responsive and went above and beyond to ensure everything runs smoothly. The app works great and adds real value to my store. A big thank you!

Super fijne app om te gebruiken. Je hebt heel veel opties om in te stellen en veel verschillende campagnes. Je kan ze allemaal goed aanpassen zodat het goed past bij je thema. Ook de ondersteuning is perfect. Ze reageren snel en accuraat en doen er echt alles aan om jou als klant tevreden te stellen! Zeker een aanrader! Helaas geen 5 sterren omdat het ons tot nu toe geen extra sales heeft opgeleverd.

Excellent customer support! I contacted support regarding an issue, and Lora from Qikify was very responsive and efficient. My problem was resolved quickly, and everything is working perfectly now. A big thank you to Lora and the team for their valuable help. It's greatly appreciated. Highly recommend!

Great App, amazing customer support. The App is easy to install and use. We used a way more expensive app before qikify and we are very pleased with what is possible with qikify. It was definitley the right decision to switch. The customer support is amazing, they answer very fast and they are very open to do changes that we can not make ourselves.

Love Rita’s help!!! She is really amazing. Literally helped me a lot and customized the whole widget to fit my store’s request. Really recommend using their company’s whole package

Des fonctionnalités efficaces, pertinentes et performantes. Un service après-vente de très bonne qualité !

Great app and amazing customer support. We needed to make some minor adjustments to the design, and the response was always fast. They did everything they could to make it look exactly how we had envisioned. I can totally recommend "qikify Slide Cart, Sticky Cart" as well as "qikify Upsell BOGO & Free Gift."