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Customer reviews: Qikify Upsell BOGO & Free Gift

Develop by Shopify

Reviews (635)

Overall rating
4.8

What Merchants Think

The "Discount Buy X Get Y BOGO Gift" app by Qikify is generally well-received among merchants. Many appreciate its functionality, ease of use, and especially its customer service which receives high praise for its responsiveness and helpfulness. Some merchants have noted improvements in sales and customer engagement due to the app's features. However, there are also comments expressing dissatisfaction with pricing changes and technical issues affecting the app's performance.

Key Strengths

  • Excellent customer support – responsive, knowledgeable, and effective
  • Ease of use with a clean and intuitive design
  • Effective customization options allowing seamless integration
  • Useful for increasing average order value and facilitating promotions
  • Comprehensive discount rules that align with various business models

Common Concerns

  • Issues with pricing changes without notice
  • Technical glitches, such as elements persisting on the site when disabled
  • Lack of some desired features without purchasing premium plans
  • Complexity in enabling certain features or initial setup

Final Thoughts

The "Discount Buy X Get Y BOGO Gift" app is a strong contender in the discount application space, offering valuable features that cater to many promotional needs. While its customer support and overall functionality are highly regarded, potential users should be aware of some of its occasional technical and pricing issues. Despite these concerns, many merchants have found it to be an effective tool for enhancing their sales strategy.

Loop Yarn

Nov 28, 2025  on Shopify

I'm using the free gift function, and it works well after some assistance from Miley on the support team. She's been very helpful and responsive. We're still working out the details, but making progress.

INNOTIER

Nov 26, 2025  on Shopify

The support from the team is a great help! They reply promptly and very professionally, ensuring a smooth experience.

Selk'bag - The Original Wearable Sleeping Bag

Nov 17, 2025  on Shopify

Great app, but most important of all, the great customer service. They have helped us all the way to set up and get things worked properly in our site. It has helped our business tremendously. 10 out of 10. Fully recommended!

Thomson Health SG

Nov 12, 2025  on Shopify

Its features are really great! but it was quite difficult for me to use at first. but after getting the hang of it, it was great! dont know how much it will help me yet, but am really hoping it can ease the process of customers checking out! Prices are very competitive too! customer service team was also very helpful! thanks Qikify!

NAKIE

Oct 31, 2025  on Shopify

So far, so good. The app works quite smoothly and I'm so far very happy to have tried it. (some other apps just don't work as promised and after hours of setup I need to start over. That's frustrating.) Their support was stellar too. Thank you very much.

Rienne

Oct 28, 2025  on Shopify

Fantastic App. When we needed assistance to customize, Miley helped us in very quick fashion. Thank you so much!

VISIO

Oct 24, 2025  on Shopify

The App works perfectly and the support team was super nice and helped me right away with all requests. Definitely can recommend!

PlayVital

Oct 15, 2025  on Shopify

I highly recommend Qikify Upsell BOGO & Free Gift. It perfectly achieves the results I envisioned, with numerous features that are incredibly convenient. The customer service is highly responsible, responding quickly and resolving issues promptly. It's truly a fantastic app.

Unique ArtStraction

Oct 14, 2025  on Shopify

Insgesamt bin ich sehr positiv angetan von der App! Den einen Stern Abzug gibt es nur, weil sie tatsächlich bei mir manchmal buggt und man "nachhelfen" muss, indem man den Service kontaktiert.. Doch das stört mich recht wenig, weil der Service bombastisch gut ist! Ich habe noch nie so einen schnellen, kompetenten und lösungsorientierten Support erhalten! Da kann man über das eine oder andere kleine Hindernis hinweg sehen, wenn das Engagement zur Besserung SO groß ist!

elektronikstore.se

Oct 14, 2025  on Shopify

Their customer support is very impressive. They accommodate you ASAP, and when you have a special feature request, they will do it for you. Keep up!

KaartenvoorMannen.nl

Oct 14, 2025  on Shopify

Super handige app. Makkelijk in te stellen en goed te customizen. Doet precies wat ie moet doen. Support is top, snel op de chat en biedt direct een oplossing voor je vraag.

Regelica

Oct 10, 2025  on Shopify

I've tried many apps for upsell and free gift, but Qikify so far has been a winner. Their service is great, although I always have to wait until the next morning to receive their responses due to the time zone. Other than that, I recommend this for the brands looking for an upsell app.

Villa Cotton

Oct 09, 2025  on Shopify

A truly great app. We've found the functionality to be intuitive, and it works exactly as expected. The customer support deserves special praise; they are always responsive and ready to help with any issue. Highly recommended.

KORA MIKINO

Sep 24, 2025  on Shopify

Doens't work as intended out of nothing (Cart upsell) and support is slow and not available during European business hours.

Charlie Road

Sep 24, 2025  on Shopify

Easy to install and set up in website. When I did get stuck and could'nt work it out the support service was awesome! Really prompt reply and amazing follow-up to make sure that everything was working.

EXCITÀRE

Sep 22, 2025  on Shopify

Excellent customer service and a really good app. The support team responds very quickly and is super helpful. Overall, a great experience – highly recommended!

Guess Where Trips®

Sep 22, 2025  on Shopify

This is a great app and the only one I've found that can apply different offers to variants. Support is excellent and quick, even when you have a custom request. Highly recommend!

Eterna Nutrition

Sep 17, 2025  on Shopify

This app is awesome! In just one month my sales went up 50% thanks to the reviews and volume discounts. The support is honestly the best I’ve ever seen—super quick and helpful. Totally recommend it!

ArabianEssence.bg

Sep 10, 2025  on Shopify

The application works very well, the support is also very good, they really chase tasks until they make sure everything is okay.

Fayline Living

Sep 06, 2025  on Shopify

Very responsive support team and they usually get back within 24 hrs with deep action on the request and good communication.

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