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Customer reviews: QuickBooks Online Global

Develop by Shopify

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,876)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Weston Table

Aug 07, 2024  on Shopify

Clarisse was an excellent customer support representative. I wish all reps could be as helpful and efficient as she was.

Motool Machining Supply

Aug 06, 2024  on Shopify

Simple and effective tool for our store. Had some small tweaks that we needed to make when setting up the integration and needed a bit of help. Contacted customer service through the chat and had someone to help right away. Dean was a big help and solved all of our problems very quickly.

Palomine Lines

Aug 05, 2024  on Shopify

Nick was very helpful and patient. He quickly resolved my syncing issue. It was painless on my part!

The Smokebox

Aug 04, 2024  on Shopify

Upon setting up my QBO account, I wanted to sync my Shopify orders from an older date and Nick was very helpful in helping me navigate the different settings and mappings. Excellent service.

Liquid Solutions

Jul 31, 2024  on Shopify

Highly recommended, I had some small integration issues with a small amount of invoices which Nick sorted immediately. Great Customer Service.

Blu Kaios

Jul 30, 2024  on Shopify

I had some issues with my Shopify sales invoices not coming through to QBO. Thankfully Clarisse was able to assist and sort out the issue promptly. Thank you Clarisse!

Mount Lai Wholesale

Jul 29, 2024  on Shopify

BEN is super helpful and effective. He helped me resolved the sync issue I had on integration and was very nice. Two thumbs up!

MysTea

Jul 28, 2024  on Shopify

I needed help for sync errors and Sherwin helped me quickly and made everything super understandable!

DecorChic Living

Jul 28, 2024  on Shopify

Had a great experience using this service. Sherwin was quick to respond and provided helpful info for me to get my problem solved quickly, thank you Sherwin!

Nail Order

Jul 23, 2024  on Shopify

Nick was a great help! Only wish the app could send across transactions for payments we have made to Shopify too!

Printero - Large Format Print, Signage & Vehicle Wrapping

Jul 23, 2024  on Shopify

Nick was very helpful today to help me to properly connect the app with QB and Shopify, saving me a lot of work and trouble. I can now focus on running my business as all paperwork is done. Thank You

Sweet Basil Nurseries

Jul 23, 2024  on Shopify

Needed some assistance connecting my store to QuickBooks and I had the pleasure of being assisted by DEAN. He is an asset to the organization because apart from being helpful he was very polite and patient.

VSC

Jul 22, 2024  on Shopify

Great experience! Troy was absolutely fantastic with his customer support. All my issues were sorted in minutes. Highly recommend!

Ultimate Spas & Power Sports

Jul 22, 2024  on Shopify

Fantastic app to sync data to quickbooks! Their support team is amazing. Sherwin, Paul, and Clarisse all helped me solve some questions I had very quickly. I recommend this to anyone who uses both systems!

NAG Bags

Jul 21, 2024  on Shopify

Definitely recommend this app! It's cut down on data entry and everything flows seamlessly. Any issues, and Sherwin our support person, came to the rescue! Thank you Sherwin!

Distribution Plus

Jul 21, 2024  on Shopify

A big shout out to Nick, thank you for your support in helping me set up the app! Much appreciation :) Customer service is on point :) The App itself is really good, it is able to track, monitor and pay all in one go :)

Chelleon

Jul 18, 2024  on Shopify

We have been using this for years now. When we have a problem (Always caused by ourselves) the support is always immediate and effective. Nick is a great example, he knows how to read an issue and sort extremely fast and effectively.

Wisdom and Wonder Designs

Jul 17, 2024  on Shopify

With the help of NICK Shopify was intergrated smoothly. Great service and it now saves a lot of time inputting data. Thanks NICK

Purely Wicked Apothecary

Jul 16, 2024  on Shopify

Nick was very patient and helpful. He really took the time to walk me through step by step and that was appreciated! Thank you Nick, Great Job

Reet Good Furniture

Jul 16, 2024  on Shopify

I am extremely grateful to Paul for his assistance and patience in helping us link Shopify to QuickBooks. He guided me through the process of integrating Shopify payment options, which I found a bit confusing. However, Paul patiently explained each option in detail and offered valuable suggestions on which would be best for us. Throughout our chat session, he remained friendly, helpful, and polite. I wouldn't hesitate to contact the support team again with any questions. Many thanks.

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