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Customer reviews: Koala Bundles Volume Discounts

Develop by ProfitKoala

ProfitKoala helps Shopify stores increase revenue with AI-powered upsell & bundle offers. This review covers features, pricing, and real user experiences to help you decide if it fits your business.

Reviews (561)

Overall rating
4.9

What Merchants Think

Overall, merchants have given "Koala Bundles Volume Discounts" a highly positive reception. They appreciate the app's ease of use, extensive customization options, and the substantial impact on their sales figures. The customer support team is consistently praised for being prompt, helpful, and often going above and beyond to resolve issues. However, a few concerns have been noted, mostly related to technical glitches affecting store performance.

Key Strengths

  • Intuitive and user-friendly interface.
  • Highly customizable bundle and discount features.
  • Exceptional and responsive customer support.
  • Effective in increasing Average Order Value (AOV).
  • Seamless integration with store design and performance.

Common Concerns

  • Occasional technical issues causing significant sales impact.
  • Some users experienced difficulty replicating specific issues, causing frustration with support.

Final Thoughts

"Koala Bundles Volume Discounts" is widely regarded as a powerful tool for merchants seeking to increase sales through bundling offers. Despite some reported technical challenges, the app's comprehensive capabilities and outstanding customer support provide substantial value, making it a recommended choice for Shopify store owners.

Looking life

Nov 28, 2024  on Shopify

Thanks to Koala Bundles, my Black Friday setup was stress-free and smooth. Couldn’t ask for better timing!

My Store

Nov 28, 2024  on Shopify

Great functionality overall! I did encounter an issue with font settings, but after reaching out to the Koala app support team, they promptly resolved it for me. Although I haven’t been using the app for long, I’m very satisfied so far—everything works smoothly. I can genuinely recommend this app, as their support team is quick to respond and always helpful whenever I need assistance.

Deda.lt

Nov 27, 2024  on Shopify

Support is very good, response fast and fixed in couple of minutes! app is easy to use and very good! I reccomend it

GENESISCO

Nov 27, 2024  on Shopify

Well, really great app with great features, the team here helped me with pretty much everything I asked and they are really nice too. defenetly recommended.

Whimsy Loops

Nov 27, 2024  on Shopify

The application fulfills its task and works correctly. Something that surprised me very pleasantly was the customer service - the highest level! Will from the support team with whom I had the opportunity to correspond was very helpful and friendly. He changed the appearance of the application blocks for me exactly as I expected. I feel very satisfied with the level of quality of his work and approach to the customer.

Matcheine - Feel Good

Nov 26, 2024  on Shopify

I've been using their app for the past 125 days now. It's excellent - and offers just the required presentation for my product offerings. Support team is highly responsive, and even added a requested feature.

Guards Armor

Nov 26, 2024  on Shopify

Koala has been a game-changer for my Shopify store! Creating bundle offers for customers has never been easier. The app is incredibly user-friendly, and what really stands out is how seamless it runs—there’s absolutely no slowdown in my store’s performance. The live support team is phenomenal! They’re lightning-fast, incredibly knowledgeable, and always go the extra mile to ensure everything is set up perfectly. Whether it’s integrations, advice, or just answering questions, they’ve been there every step of the way.

Peak Buy

Nov 24, 2024  on Shopify

I can’t say enough good things about this app. It’s incredibly easy to use, and the features are exactly what my store needed to offer discounts and bundles. Highly recommend it to anyone looking to boost sales without the headache.

MichaelClose.com

Nov 24, 2024  on Shopify

So far so good. I like the options and the ability to change the colors and look of the sections. Customer service is great, too.

Luxora

Nov 19, 2024  on Shopify

super great help and service. a company really care, they even dont use bot's (till now) thank you so much Gyte for the amazing and quick help!

winxwheels

Nov 17, 2024  on Shopify

Louie was incredibly helpful throughout the entire process. When a company invests in exceptional customer service, it shows that they are genuinely committed to their values and intentions. I truly appreciate all the support—thank you so much!

NextthinkShop

Nov 11, 2024  on Shopify

"Great app with excellent customer service! The team at Gyte helped me get started smoothly and were super friendly and responsive. They guided me through setup and made sure everything was working perfectly. Highly recommend this app for anyone looking to boost their sales with quantity breaks!"

SculptedHer™

Nov 10, 2024  on Shopify

The support is amazing!! Louie and Max were incredibly helpful and truly attentive to our needs! They respond quickly and ensure everything works smoothly! I highly recommend this app! Usually, you have to wait at least a day when major changes need to be made, but they take care of it right away! I love it!

Bella Dura®

Nov 08, 2024  on Shopify

Probably the fastest customer service I've seen on any app in the Shopify App Store, plus very easy to get to grips with, I'd recommend this app. Thanks Louie for your work.

Marylin Cosmeticos

Nov 06, 2024  on Shopify

Its just amazing how easy to set up. incredible customer support when you have a question. If you dont yous this app, you are leaving money on the table!

Novo Europe

Nov 06, 2024  on Shopify

Really nice app and very user friendly. Different variants available for different kind of bundles or upsells. As well the customer service is spot on, really fast reply and they help you the utmost best they can! Really happy

Beauty Boost

Nov 03, 2024  on Shopify

Great app! Tom helped me get my store set up and running in no time. Very quick and professional customer service :)

North American Urns and Memorials

Oct 31, 2024  on Shopify

I've only been using a day but the support team is super. Support is THE most important thing with any app (besides it being a well designed and functioning one). If they are good and responsive then things can get easily sorted. And that was day 1 experience. I had problems and got them resolved by a wonderful team.

Naughty Bean

Oct 31, 2024  on Shopify

GReat App. I have tried a few different bundle apps but koala has the most customisation so I have returned to it. Gyte from customer support is really helpful and very quick to reply!

Wear Glance

Oct 30, 2024  on Shopify

Everything seems to be working so far. Design is great as well. Thanks to Gyte for the friendly support.

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