Reviews: Koala Bundles Volume Discounts

Customer reviews: Koala Bundles Volume Discounts

Reviews (918)

Overall rating

5

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4

What Merchants Think

Overall, merchants have given "Koala Bundles Volume Discounts" a highly positive reception. They appreciate the app's ease of use, extensive customization options, and the substantial impact on their sales figures. The customer support team is consistently praised for being prompt, helpful, and often going above and beyond to resolve issues. However, a few concerns have been noted, mostly related to technical glitches affecting store performance.

Key Strengths

Intuitive and user-friendly interface.
Highly customizable bundle and discount features.
Exceptional and responsive customer support.
Effective in increasing Average Order Value (AOV).
Seamless integration with store design and performance.

Common Concerns

Occasional technical issues causing significant sales impact.
Some users experienced difficulty replicating specific issues, causing frustration with support.

Final Thoughts

"Koala Bundles Volume Discounts" is widely regarded as a powerful tool for merchants seeking to increase sales through bundling offers. Despite some reported technical challenges, the app's comprehensive capabilities and outstanding customer support provide substantial value, making it a recommended choice for Shopify store owners.

Pursue Fitness

Dec 26, 2024 on Shopify

This App caused intermittent and critical issues on our high-volume store. Due to this App customers were unable to add items to their cart on mobile, mounting to lost sales of around £15,000 one morning. As soon as we turned the App off the issue was resolved. The developer of the App told us they could not replicate the issue, but that was because we had turned the App's offers off by then. The developer of this App did not want to take any responsibility for this and became very defensive, though they did admit that other customers of theirs had raised the same concerns on the same day. Our own developer later stated that this issue was caused by this Application. We recommend you do not install this App, it is not worth the risk.

First Horizons

Nov 19, 2024 on Shopify

Liars. No free plan just a free trial. do better

Shark Chrome Shop

Sep 10, 2024 on Shopify

Le Vice Chocolat

Sep 01, 2024 on Shopify

When I installed this app, I was never warned about being on a trial period or something like that. We invested time on setting this up without knowing or being warned about possible future charges and now they're disabling all our offers unless we pay.