ProfitKoala Upsell & Bundle App Review for Shopify

Customer reviews: Koala Bundles Volume Discounts

ProfitKoala helps Shopify stores increase revenue with AI-powered upsell & bundle offers. This review covers features, pricing, and real user experiences to help you decide if it fits your business.

Reviews (1,077)

Overall rating

5

775
4

12
3

1
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1

5

What Merchants Think

Overall, merchants have given "Koala Bundles Volume Discounts" a highly positive reception. They appreciate the app's ease of use, extensive customization options, and the substantial impact on their sales figures. The customer support team is consistently praised for being prompt, helpful, and often going above and beyond to resolve issues. However, a few concerns have been noted, mostly related to technical glitches affecting store performance.

Key Strengths

Intuitive and user-friendly interface.
Highly customizable bundle and discount features.
Exceptional and responsive customer support.
Effective in increasing Average Order Value (AOV).
Seamless integration with store design and performance.

Common Concerns

Occasional technical issues causing significant sales impact.
Some users experienced difficulty replicating specific issues, causing frustration with support.

Final Thoughts

"Koala Bundles Volume Discounts" is widely regarded as a powerful tool for merchants seeking to increase sales through bundling offers. Despite some reported technical challenges, the app's comprehensive capabilities and outstanding customer support provide substantial value, making it a recommended choice for Shopify store owners.

Travison

Apr 19, 2025 on Shopify

The app itself works flawlessly and is technically solid. Setup was straightforward and the bundles are displayed correctly in the shop. However, we find the pricing model to be unfair. The monthly fee is based on the total revenue generated through the app — regardless of whether an actual upsell occurred. Even single-item orders, which would have happened without the app, count toward the pricing tier. This quickly bumps you into one of the highest pricing levels, even if the app didn’t contribute much value in those cases. In our opinion, the pricing should be based on actual upsells — meaning from the second item onward, where the app likely had a real impact. Technically impressive, but the pricing logic just doesn’t make sense for smaller merchants.