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Customer reviews: Koala Bundles Volume Discounts

Develop by ProfitKoala

ProfitKoala helps Shopify stores increase revenue with AI-powered upsell & bundle offers. This review covers features, pricing, and real user experiences to help you decide if it fits your business.

Reviews (607)

Overall rating
5

What Merchants Think

Overall, merchants have given "Koala Bundles Volume Discounts" a highly positive reception. They appreciate the app's ease of use, extensive customization options, and the substantial impact on their sales figures. The customer support team is consistently praised for being prompt, helpful, and often going above and beyond to resolve issues. However, a few concerns have been noted, mostly related to technical glitches affecting store performance.

Key Strengths

  • Intuitive and user-friendly interface.
  • Highly customizable bundle and discount features.
  • Exceptional and responsive customer support.
  • Effective in increasing Average Order Value (AOV).
  • Seamless integration with store design and performance.

Common Concerns

  • Occasional technical issues causing significant sales impact.
  • Some users experienced difficulty replicating specific issues, causing frustration with support.

Final Thoughts

"Koala Bundles Volume Discounts" is widely regarded as a powerful tool for merchants seeking to increase sales through bundling offers. Despite some reported technical challenges, the app's comprehensive capabilities and outstanding customer support provide substantial value, making it a recommended choice for Shopify store owners.

firstvivi

Feb 13, 2025  on Shopify

"Koala Bundles Volume Discounts" is a user-friendly Shopify app that helps increase sales by offering volume-based discounts and product bundles. It’s easy to install, integrates seamlessly with your store, and provides flexible pricing options to boost conversions and average order value.

Tidy Babies

Feb 11, 2025  on Shopify

works well, easy to set and customer service is fast and responsive, including Gyte who quickly helped out.

Nutrafika

Feb 07, 2025  on Shopify

This app is by far the best volume discount bundle app I found! Not to mention, their customer support is amazing! I recommend this highly for any sort of volume bundle.

SportlerPlus

Feb 06, 2025  on Shopify

Funktioniert bei uns einwandfrei und bietet viel mehr Möglichkeiten, als die Shopify Rabatte. Der Support ist super hilfreich und schnell. Probleme werden schnell behoben und das Entwicklungsteam bietet auch auf Anfrage schnelle Lösungen für fehlende Funktionen.

Hesselager Energi

Jan 27, 2025  on Shopify

Great app! Tried many other discount apps but they were all lacking something, or the coding didn't fit my theme. This one works everytime and plenty of customizing available.

Good Vibe Digital

Jan 20, 2025  on Shopify

The Koala Bundles Volume Discounts is a powerful promotion app that almost meets the needs of brand business models in Asia. Also, the customer service staff Gyte is also very professional and responds promptly, giving us good customer service consultation experience.

Boxo.no

Jan 13, 2025  on Shopify

We’re really happy with this app! We’ve tried other ones, but Koala stood out because of their super fast and helpful customer service. Plus, it’s so easy to tweak the campaign layout so you get it exactly the way you want it to match the look of your store, and setting everything up was a breeze. Honestly, if all customer service was like Koala’s, life would be so much easier!

Nakai Essentials

Jan 09, 2025  on Shopify

I’ve been using this Shopify Bundles app for a little while now, and I’m genuinely impressed with how much it’s helped my store. Setting up product bundles is super easy, and it’s been a great way to increase sales without any complicated setup. What really stood out, though, was the support. Gyte from the support team is amazing! I had a couple of questions about tweaking the bundle design to fit my store’s theme, and she was so helpful. She responded quickly, explained everything clearly, and even gave me extra tips to make the bundles more effective.

Spa4You

Jan 02, 2025  on Shopify

Using the "ProfitKoala - Upsell Bundle" app, I found it to be highly effective in increasing the average order value and enhancing the overall customer shopping experience. The app's intuitive interface makes it easy to set up upsell and bundle offers that are visually appealing and well-integrated into the store's design. The support team is responsive and provides excellent assistance whenever needed. Overall, this app is a valuable tool for any Shopify store owner looking to maximize revenue and provide a seamless shopping experience. Highly recommend!

Pursue Fitness

Dec 26, 2024  on Shopify

This App caused intermittent and critical issues on our high-volume store. Due to this App customers were unable to add items to their cart on mobile, mounting to lost sales of around £15,000 one morning. As soon as we turned the App off the issue was resolved. The developer of the App told us they could not replicate the issue, but that was because we had turned the App's offers off by then. The developer of this App did not want to take any responsibility for this and became very defensive, though they did admit that other customers of theirs had raised the same concerns on the same day. Our own developer later stated that this issue was caused by this Application. We recommend you do not install this App, it is not worth the risk.

Ma boutique

Dec 09, 2024  on Shopify

Très bonne application, et service client vraiment agréable. Gyte a su résoudre mon problème très efficacement :)

Weirdos Inc.

Dec 09, 2024  on Shopify

Works as described! A must have for shopify and the customer support I received from Louie was top notch!

Peacoats & Leather

Dec 08, 2024  on Shopify

Koala Bundles exceeded my expectations. The app is simple to navigate, and the support team is excellent. They quickly resolved my questions, and communication was clear throughout. Special thanks to Donatas and Tom for their help!

Puur Geluk Store

Dec 08, 2024  on Shopify

Easy app to use and great support! I was helped by Max who went out of his way to look into a problem I had and it was resolved quickly. Definitely recommend!

Snuggle Threads

Dec 07, 2024  on Shopify

The interface is clean, and I had bundles running in minutes. Huge thanks to the support team for their guidance. Excited to see my sales grow!

FASHION HOUSE

Dec 07, 2024  on Shopify

Koala has made bundle creation easy and seamless on my Shopify store, with zero impact on performance. Their support team is fast, knowledgeable, and consistently goes above and beyond.

Glint&Tick

Dec 06, 2024  on Shopify

the website rewriter feature is a game changer! i was able to enhance my site's content with just a click. the personalized feedback was spot on and helped me optimize for better conversions.

EleganceVault

Dec 06, 2024  on Shopify

I’ve tried many bundling apps, and Koala Bundles stands out for its simplicity and smooth performance.

nordicalab

Dec 05, 2024  on Shopify

Huge thanks for the team for helping me setting up Bundles & Volume discounts on our store. Already seeing significant bump on AOV. I'll be getting your second app soon too

21Captains

Dec 03, 2024  on Shopify

Have just started using Koala Bundles. Looking forward to seeing how it works and operates with some time.

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