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Customer reviews: Koala Bundles Volume Discounts

Develop by ProfitKoala

ProfitKoala helps Shopify stores increase revenue with AI-powered upsell & bundle offers. This review covers features, pricing, and real user experiences to help you decide if it fits your business.

Reviews (1,182)

Overall rating
5

What Merchants Think

Overall, merchants have given "Koala Bundles Volume Discounts" a highly positive reception. They appreciate the app's ease of use, extensive customization options, and the substantial impact on their sales figures. The customer support team is consistently praised for being prompt, helpful, and often going above and beyond to resolve issues. However, a few concerns have been noted, mostly related to technical glitches affecting store performance.

Key Strengths

  • Intuitive and user-friendly interface.
  • Highly customizable bundle and discount features.
  • Exceptional and responsive customer support.
  • Effective in increasing Average Order Value (AOV).
  • Seamless integration with store design and performance.

Common Concerns

  • Occasional technical issues causing significant sales impact.
  • Some users experienced difficulty replicating specific issues, causing frustration with support.

Final Thoughts

"Koala Bundles Volume Discounts" is widely regarded as a powerful tool for merchants seeking to increase sales through bundling offers. Despite some reported technical challenges, the app's comprehensive capabilities and outstanding customer support provide substantial value, making it a recommended choice for Shopify store owners.

Jet Floss

Jul 31, 2024  on Shopify

Incredibly effective app. I was having technical issues, and was SHOCKED when the support agent LUKAS resolved my problem, LIVE within minutes. He was so quick, I was shocked. This short simple support experience was by far the best customer experience I have ever had. I will definitely use Koala Bundle for all my stores, thanks to people on their team like LUKAS.

Novuras

Jul 31, 2024  on Shopify

Response Time from support was incredibly fast. Any issues with the app is quickly addressed and resolved.

Vanessa Turner Fine Art

Jul 31, 2024  on Shopify

After searching for the perfect bundle cart app I finally found it!. The app is very easy to use, quite intuitive. In addition, I found the customer service to be great. The Koala team spotted an error on my site and provided advice within minutes of installation. Highly recommend this app for anyone looking to increase sales on their site!

Express your love

Jul 31, 2024  on Shopify

Good App. It helped my business with its volume discounts. Also, want to thank the customer support for quick and effective assistance with my issues. Recommend

AI Wall Art Shop

Jul 30, 2024  on Shopify

Great app. Does what it needs to do. Not all bundle apps support bundles of different products, Koala does. Customizations options are also great and you can just duplicate an excisting Bundle to copy the customization settings into every new bundle.

NY Gift Boutique

Jul 30, 2024  on Shopify

Great app and great customer service response. Gyte was super helpful and walked me through the issue i was having as a new user. This app will definitely bring more sales by giving customers discounts especially with upcoming holidays.

Vidona Paris

Jul 29, 2024  on Shopify

This is the best app you could ever ask for !! and FREE !! You can find whatever the offer you want here, and Lucas was very nice. Thank you so much.

The Urban Indian

Jul 29, 2024  on Shopify

Great customer service and Ylli did a great job quickly helping me fix a small UI issue. Great product

Postal Box Paradise

Jul 29, 2024  on Shopify

Great app that is easily customisable. Perfectly suited our needs. They support guy called Ylli even helped us our with some custom javascript to make an extra feature for us. Amazing

Afterschool Fun

Jul 25, 2024  on Shopify

This is a great app, very good for wholesale suppliers and the team is very responsive and helpful. Once I request anything, they just help you directly to get there. Although there is a bit space for improvement on the app, I will not be regret to give them a 5 star review. It is the best app for wholesale on the market and it is totally free. What else should we ask for? Great team and keep your hard work!

Monde Trend

Jul 24, 2024  on Shopify

Aplicativo excelente! Muito facil de usar e o suporte super eficiente estou gostando.Muito boooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooommmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Avozo

Jul 24, 2024  on Shopify

Recently installed Koala bundles and I love it! Super easy to navigate and has variety of bundles to pick from. I highly recommend Upsell Koala Bundles to anyone looking for quality offers and outstanding customer service. I want to give a huge shoutout to Gyte for her outstanding customer support. She not only helped me find the perfect bundle but also went the extra mile by unlocking locked features upon my request. Five stars all around for Gyte and the team!

EverybodyLovesLakyra

Jul 22, 2024  on Shopify

I've only been using this app for four days but I have had a great experience with it already. The app is easy to customize and integrate into your store. Plus, the free services and quick replies from customer service put the icing on the cake.

Vive Bien

Jul 22, 2024  on Shopify

Excelente aplicación y lo mejor es el servicio que tienen. Son muy atentos y rápidos para contestar.

Exclusively

Jul 22, 2024  on Shopify

Just started using the app, but already a hugh fan. Especially of the fast, nice and great customer service. Def recommend.

PegsnHooks

Apr 29, 2024  on Shopify

Incredible support they have. They're not just helpful; they're lightning-fast. It made the whole experience smooth and stress-free. love the customization. App is easy to use, backed by fantastic support, and offers killer customization options. Highly recommend

Hyprcharge

Apr 29, 2024  on Shopify

Absolutely excellent service customer support provided me with a code to keep everything consistent. Get on this

RHEA Essentials

Apr 29, 2024  on Shopify

Very good experience over all. Great support and great volume discounts feature. Helped us grow a lot

Nibbles and Paws

Apr 28, 2024  on Shopify

First time using this, came across by accident, i think i might find a winner on what i am going for. Donatas service, responsiveness is superbly amazing ! I will be support this team with their development !!!

THE NEW YOU

Apr 26, 2024  on Shopify

Really pleased with this app. Creating a discount offer is so intuitive and there are many customizable options available. Their Support team is also top notch. Gyte was very quick to reply and solved all of my queries without problems. Would definitely recommend!

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