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Customer reviews: Koala Bundles Volume Discounts

Develop by ProfitKoala

ProfitKoala helps Shopify stores increase revenue with AI-powered upsell & bundle offers. This review covers features, pricing, and real user experiences to help you decide if it fits your business.

Reviews (561)

Overall rating
4.9

What Merchants Think

Overall, merchants have given "Koala Bundles Volume Discounts" a highly positive reception. They appreciate the app's ease of use, extensive customization options, and the substantial impact on their sales figures. The customer support team is consistently praised for being prompt, helpful, and often going above and beyond to resolve issues. However, a few concerns have been noted, mostly related to technical glitches affecting store performance.

Key Strengths

  • Intuitive and user-friendly interface.
  • Highly customizable bundle and discount features.
  • Exceptional and responsive customer support.
  • Effective in increasing Average Order Value (AOV).
  • Seamless integration with store design and performance.

Common Concerns

  • Occasional technical issues causing significant sales impact.
  • Some users experienced difficulty replicating specific issues, causing frustration with support.

Final Thoughts

"Koala Bundles Volume Discounts" is widely regarded as a powerful tool for merchants seeking to increase sales through bundling offers. Despite some reported technical challenges, the app's comprehensive capabilities and outstanding customer support provide substantial value, making it a recommended choice for Shopify store owners.

CreativeBooster

Aug 14, 2024  on Shopify

Support is awesome and the app works great by also showing the variants even when the quantity breaks are on.

BONITTA

Aug 13, 2024  on Shopify

We all know how great this app is but the customer service especially that Louie my bro he's fantastic I give him all the stars in the world out of 5. Once again great app great customer service

Lintbuster

Aug 12, 2024  on Shopify

The app is amazing. It allows you to fully custom bundle offers and match the look to your store's theme! Customer service is excellent as well! I talked to Louie from the customer support team and I got all my questions answered! I would definitely recommend installing this app on your store!

Xpress Shoppe

Aug 08, 2024  on Shopify

We predominantly use this app for quantity selector and discounts. We love this app for what it offers. It has been offering its services for free for the past few months and that's just gold dust for us. Anyways, they are switching to a paid model, and the customer support rep. Gyte has been super-friendly and an expert in first, extending our trial period and also finding some affordable plans.

CuddlyBearCo

Aug 07, 2024  on Shopify

amazing teamp; amazing service; amazing product :) shout out to lukas - major help !! please consider adding a FREE PLAN testing products takes more than 14 days.

Belly Mood

Aug 07, 2024  on Shopify

This upsell app has significantly boosted our average order value on Shopify. It's easy to set up, intuitive to use, and the customization options allow us to tailor offers perfectly to our customers.

Sunvibe

Aug 07, 2024  on Shopify

Very Good app for AOV My product price 399 but my current AOV is 900 Magic happened only with Koala, Good Service

Home Gaming

Aug 06, 2024  on Shopify

Excellente application, gratuite et contient toutes les fonctionnalités nécessaires avec des options de personnalisation (couleurs, typographie...) importantes. Merci pour votre travail, je recommande sans hésiter !

Genflix

Aug 06, 2024  on Shopify

hello guys, this app is really great. and i bet it will solve all your problems for increasing conversion thanks to lucas.

RAE's Digital Outlet

Aug 06, 2024  on Shopify

Just starting out with this app. Gyte was able to assist and check my bundles to ensure all was well. She found a typing error and pointed this out to me. Great catch by Gyte! All is going and going!

RealGourmetFood.com

Aug 05, 2024  on Shopify

So far, the customer service has been really excellent. I left 2 other competitor apps for this reason.

Bull Terrier World

Aug 01, 2024  on Shopify

Amazing app and superb customer support, Gyte helped me in under a minute. Thank you! :) Update: I'm just blown away by how great the support is! I had an issue not being able to add more than two products to the bundle and Louie helped me solve it in literally five minutes. I've used many apps, and Koala has the best customer support by far.

Omni

Aug 01, 2024  on Shopify

Great option to increase your sales conversions! Customer service is also very good and quick response. Def recommended!

SmartAir

Aug 01, 2024  on Shopify

A great app that lets you use great bundles for free. The customer service is outstanding, they answered quickly and professionally. Highly recommend lukas he works great!

DTF Pro

Aug 01, 2024  on Shopify

Amazing app that is a vast improvement on what we had before. The support is also incredible and super fast in getting back to you with any questions.

MR.PANACHE

Aug 01, 2024  on Shopify

This is a no brainer, This is a conversion killer and it is for free. Completely customizable and no labels. Top quality.

MOJOO.HK

Aug 01, 2024  on Shopify

A handy app! the CS Louie is really helpful for assisting editing the details of the discount window. Recommend you to try.

Kahla.fun

Jul 31, 2024  on Shopify

The app works great! It does exactly what it offers. Easy to setup, and support team has been of absolutely great help. Thank you guys, you rock!!!

Jet Floss

Jul 31, 2024  on Shopify

Incredibly effective app. I was having technical issues, and was SHOCKED when the support agent LUKAS resolved my problem, LIVE within minutes. He was so quick, I was shocked. This short simple support experience was by far the best customer experience I have ever had. I will definitely use Koala Bundle for all my stores, thanks to people on their team like LUKAS.

Novuras

Jul 31, 2024  on Shopify

Response Time from support was incredibly fast. Any issues with the app is quickly addressed and resolved.

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